At tenerife-information-centre.com (hereafter referred to as "TIC") I am dedicated to protecting your data and privacy.
I recognise that your privacy is important. This document outlines the types of personal information I receive and collect when you use the TIC, as well as some of the steps I take to safeguard information. This will help you make an informed decision about sharing personal information with me.
The TIC strives to maintain the highest standards of decency, fairness and integrity in all its operations. Likewise, I am dedicated to protecting my customers' and online visitors' privacy on my website.
Google Analytics Cookies
The TIC uses information from Google Analytics to track the number of visits to the website, browsers and operating systems. No personally identifiable information is obtained from these cookies. I use the information that Google Analytics generates relating to my website to create reports about the use of the site. These reports allow me to update the site and improve your usage of it.
If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on...here.
Your personal data/cookies are used for personalized advertising and for traffic analysis purposes.
To make sure you are totally covered, you may opt out of personalized ads for over 125 different ad networks. Click here to do that.
Some third-party advertisements are served by Google. Google's cookie enables it to serve ads to my visitors based on their visits to other sites on the Web. You may opt out of personalized ads by visiting the Google ad opt-out page.
This link from Google provides more information about how Google manages data in its ad products.
Affiliate Products and Services
I receive an affiliate commission for some of the products or services sold on the TIC. These are Attractiontix (covering tickets for Siam Park, Loro Park, Aqualand, Jungle Park and Medieval Night), Skyscanner flight search, Shuttle Direct airport transfer, TripAdvisor for hotel reviews and Fred Olsen Cruise Lines. They are all part of various affiliate platforms.
The affiliate services platforms I use are Conversant, Awin, Affiliate Future, Booking.com, Auto Europe and SiteSell.
Links to External Websites
Throughout the pages of the TIC, you may encounter links that take you to other websites. I only link to sites that are secure, that display the green padlock in the search bar and have the https prefix. All other website addresses featured on my site are not secure and, therefore, non-clickable. If you, the visitor, decide to copy and paste these URLs into your search bar to visit these sites, you do so at your own risk.
You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of my site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.
If you choose to refuse the TIC's cookies, you may not be able to fully experience the interactive features of the site.
Personally Identifiable Information
The TIC may collect and use your personal information for the following purposes:
To run and operate my site.
To display content on the site correctly.
To improve customer service.
To help me respond to your customer service requests and support needs more efficiently.
To personalize your user experience.
To understand how my users as a group use the services and resources provided on my site.
To improve the site.
To improve my products and services.
To run a promotion, contest, survey or other site feature.
To send information to you that you agreed to receive about topics I think will be of interest to you.
To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
To repond to your enquiries, questions and/or other requests.
The TIC may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit my site, register on the site, or fill out a form, and in connection with other activities, services, features or resources I make available on my site.
Specifically, if you subscribe to my newsletter, I will require your email address.
If you complete a form, I will require your name and your email address and will ask for information relevant to the purpose of the form.
If you submit content to me, I will ask for your name and email address. Photos you include with your submission, or details in your submission, may personally identify you.
If you request to be notified about comments on any content you submit to me, or request to be notified when others submit content, I will require your first name and email address.
This site also uses Facebook commenting. Facebook stores all of your comments and may show them on your timeline, depending on your Facebook settings. Facebook Privacy Explanation
You can always refuse to supply personally identifiable information and visit my site anonymously. However, it may prevent you from engaging in certain site-related activities.
If I make material changes in the collection of personally identifiable information, I will inform you by placing a notice on my site. I will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.
I also collect each visitor's IP address, which helps me to combat spam and fraud. I do not use IP addresses for any other purpose.
California Consumer Privacy Act
The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses.
I have not sold any personal information in the previous 12 months.
Non-personally Identifiable Information
I may collect non-personally identifiable information about you whenever you interact with my site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to my site, such as the operating system and the Internet service provider you used and other similar information.
Children's Privacy Protection
This website is directed to adults. It is not directed to children under the age of 16. I operate my site in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site. I do not knowingly collect or use personally identifiable information from anyone under 16 years of age.
Release of Information
If I sell the TIC, the information I have obtained from you through your voluntary participation in my site may transfer to the new owner as a part of the sale so that the service to you may continue. In that event, you will receive notice through my website of that change in control and practices and I will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make.
Personally identifiable information and non-personally identifiable information collected on this site is stored on my host's servers. That host is SiteSell Inc., located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R 5P1 Canada.
How You Can Correct or Remove Information
You can also request to edit or delete any of your information from the servers by clicking on this link.
Updates and Effective Date
Agreeing to Terms