Comments for Scam In Adeje

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Nov 04, 2016
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Ref Scam in Tenerife
by: Anonymous

Just seen your comments. We too were taken in a shop in Los Cristianos by R&B CAFE. Did you get your money back from the bank?

Nov 07, 2016
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Reply
by: Jan

No, bank did not get money back for me.

Nov 16, 2016
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Rip Off Tenerife Not Going Back
by: Anonymous

Don't think that I shall be returning to Tenerife as I was used in this scam to buy a tablet, on the beach. They are from India so they say, ripping people off. Beware. Not had money back from the bank. It's a tobacco shop on the front in Los Cristianos. Yes, they wiped us out no money left in account. How long will it take for them to get caught? All that money they have taken off holiday makers. Disgusting people.

Nov 17, 2016
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Name Where It Went
by: Jan

Was it Peuquera Canina Las Palmas or Orlando Juan Perez Los Palmas both in Gran Canaria? That is where the money went from our banks. I also informed ActionFraud Police in UK. The more of us that do this the more likely they will be caught.
I am also going to write to Tenerife Government.

Feb 27, 2017
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Scammed
by: Anonymous

Shop called RICH WORLD Parque Santiago, Playa de Las Americas on the Safari shopping strip. 3 Indians. Beware, they are experts.


Feb 27, 2017
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KEEP TRYING
by: JAN

At last we got our money back from banks. I have also heard from the consumer office in Adeje that the gang has been caught. It has been four months fighting with the banks but kept going. I had to write to Chief Ex in the end. Hope anyone that has been scammed has kept fighting, it's worth it in the end.

Jun 01, 2017
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Re Credit Card Payments
by: Anonymous

Tell the banks that the credit card payment wasn't authorised.

Jun 01, 2017
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Dodgy Shops
by: Lynn

My gullible husband bought a video camera from a dodgy shop on the beachfront. I thought he'd lost his mind. They then started the same nonsense - adding things on and wanting his card details. My husband finally came to his senses and demanded a refund which they refused. I went mad shouting & screaming at them. They flung me out of the shop and told my husband to control his wife lol. I stood outside shouting and telling everyone not to shop there I told them I would stay there all day so they finally gave my husband his money back. Will never buy electronic goods abroad.

Oct 06, 2017
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Costa Adeje Scam
by: Anonymous

We went to Costa Adeje, Tenerife last year for a month in June. I was dragged into a shop on the beach front right in front of the hotel Bahia Princess - come out back of hotel down steps to beach road, shop was first on the left - yellow blinds. They do excursions, one half electrical and clothing in the other. I bought a tablet, cash. Was asked how long I was staying for and was told to bring the tablet back into the shop on my last day and they would set it all up for me. Free insurance, all free channels. I went back like a fool. They asked me if I had brought my passport and credit card with me. I said no. They told me I needed to go and get them because they had to set up a direct line between my bank and the shop insurance in case anything went wrong. I would be able to make a direct claim directly into my bank account. They also photocopied my passport for security reasons. Needless to say, when we got home I went to my bank just on a hunch I had been scammed and, lo and behold, I had almost a thousand pounds taken from my account. The company logo on my balance sheet went to Disney World company. Look out for that shop, can't miss it, all done out in yellow, foot of stairs in front of Bahia Princess. Beware! We will never go back to Tenerife again.

Oct 20, 2017
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Scam in Costa Adeje
by: Anonymous

The man who sold us an iPad tablet totally ruined our holiday. They need to be named and shamed. OCEAN DEPARTMENT STORES. Disgusted by their vile lies to rip holiday makers of their hard earned money!

Nov 05, 2017
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Tablet Scam 27 Oct
by: Henry

Don't think this gang has been caught. My wife and I have just returned from Costa Adeje and Gary and his scammers are still at it.
We bought a tablet and were sucked in also. They are so good at it and convincing. It cost us 1450 euros. The sad thing is, when my wife picks up the tablet it now reminds us of a horrible and expensive experience.

Nov 24, 2017
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Same Happened To Us
by: Anonymous

Luckily we got the money back from the bank.

Nov 26, 2017
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Rental Scams Tenerife
by: Anonymous

Rental scam
Cassa-tenerife
Casa-tenerifee

Moniquevacation3@gmail.com runs this scam


Nov 29, 2017
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Rich World scammers, Tenerife
by: Anonymous

The Police will be visiting them tomorrow if we don’t get a refund.

Jan 27, 2018
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Tobacco Scam
by: Anonymous

Tenerife big tobacco scam. Some of Indian and Pakistani and some English people they said to cheap price of tobacco and try to sell some rubbish electronic thing and after they charge too many tax etc. Beware of like this shop they are export.

Feb 14, 2018
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Rich World Scam
by: Anonymous

Asked the price of a Samsung tablet whilst purchasing a couple of sleeves of cigarettes, what a mistake! Sales person gives me a really low price a hell of a lot less than I paid for my own. My husband says at that price I'm interested. That's when it starts. Please come to the back of the shop so we can sort your warranty. The reason they are so cheap is because they need unlocking for not much more you can upgrade. He's still got a Samsung in his hand so we agree. Then he recommends a glass screen protector and a leather cover which he whips pieces of old Argos magazine to prove the full price. No thank you by now is not working. Give me your credit card and you will be fully covered. No credit card on us, thankfully. He has £200 cash though. If you leave it with us we will have the screen protector fitted. Pick it up Tuesday before you leave. The Samsung is still on the desk when we leave. Go to pick it up and now he wants to fix us up with MacAfee and free Sky package. I have MacAfee and tell him I got mine free. Ah, he says but not with Sky package then mentions Mobdro. That's not a Sky package we chorus! This is MacAfee for 10 years and on and on. Finally get out of the shop after he switches it on to prove it works. He starts putting everything in a bag and we want to run. Still believing we have a Samsung with a few additions and for still less than mine we leave. Back at the hotel we get it out to try it, connect to wifi etc. Oh dear it's NOT A SAMSUNG. The glass screen protector is PLASTIC one of those you can get anywhere. The MacAfee code that was to be sent to us not arrived. We're Idiots nowhere on our paperwork is the name Samsung or much else for that matter. If this is Tenerife it will be a long long time before it sees me or mine again

Jan 07, 2019
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Tablet Scam
by: DJ ESSEX

Yes they are still at it at Ocean Department Store on Adeje sea front. Paid by debit card. Bank will not return my money. Please reply to this site with any phone numbers for local tourist office, any Gov. Dept. or police. They must be stopped. How about a visit to them from ten angry customers?

Fitted free software for all world films and charged £1,500.00. Not real name. DJ Somewhere.

Jan 07, 2019
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Tablet Scam
by: ESSEXnonymous

Yes I have been done. Sent comment just now, 7:30pm.

But phone numbers for police, Gov. Dept., anyone to help. All us poor people have no contact to complain to. Please give us help. Essex.

Jan 14, 2019
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Ocean Department Store Scam Adeje
by: Anonymous

Just been scammed by Gary and friends on our last day. Bought iPad cash, handed over driving licence for guarantee and proof of identity for Google, as the iPad I was told was part of Google. The insurance package was supposed to be £20 paid by card. When we returned home we found that £2220 was taken from my account. 13 1 2019. Gary also goes under the name of Gupta Singh.

Jan 20, 2019
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PS
by: Granny Mary

And, yes, it was the Ocean Department Store!! Didn't get as far as exchanging names. But very glad to have my money back. BTW the salesman insisted on removing the sample photos he'd taken on my camera to demonstrate the filters magic... the boss didn't like photos being taken in the shop!! Took a photo of the shop today but will be sharing all the warnings I've read here and elsewhere. Now to enjoy the rest of our holiday!

Jan 26, 2019
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Ocean Department Store Scam Adeje
by: Anonymous

Managed to get all money back from the bank. Garry and friends still ripping people off. Back in Tenerife in a few weeks, visit them soon. Celts on tour.

Apr 26, 2019
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Ocean Shop Scam
by: Pam UK

Ocean store run by Asian men, rip off tablet, should have known better.
Said same B.S as seen after event (foolish me) on here, come back day leaving for code, tried to connect tablet, useless.
I went back & kicked off, Yorkshire woman with a loud voice & after one of the 4 men told me to shut up & tried to intimidate gave me my cash back, I said getting police not that they would have got involved I doubt but counterfeit consumer unit would so hopefully be warned but if like me got scammed kick off they sure as hell don’t want a scene.

Apr 26, 2019
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Ocean Store Rip Off 2019
by: Pam uk

Ocean Store Adeje still scamming April 2019.
Beware - good con men, all Asian men. I kicked off & got money back but more than one of the 4 Asian men tried to intimidate me, a woman pensioner (even giving me the hard stare).
But I am Yorkshire woman & will not be intimidated.
I am lucky they could guess that I was making a huge scene where shoppers were walking out so gave me the cash but others with a quieter nature might give in so please give the place a real wide berth.

Jun 16, 2019
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Same Scam June 2019
by: Anonymous

Gary
Google - linked phone and tablet.
Takes you to the cash point in his Mercedes.
Takes money from your account.
Lost probably -£5000 in total.
Bank not sure it’s fraud because you handed over details voluntarily.

Aug 18, 2019
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Rip Off & They Are Still At It!
by: Anonymous

What a fool I am - I too was suckered in and thought I was too clever to ever be taken - but they are good - very good. It cost me more than 3,000.00 to buy this tablet - what an idiot. Still trying to get hold of the shop - all Indians. Did anyone get hold of the police in Tenerife? Difficult to get my bank involved. Not sure what steps to take next.

Aug 27, 2019
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Scam
by: Anonymous

Just returned from Costa Adeje and unfortunately victim of scam. Bought a tablet supposedly Google, showed us an Argos book that stated it was £750 in the UK. Supposed to have a 10 hour battery life - actually 1 hour. Approached first by front man Ali Baba (not joke name). Passed us onto Richie (technician) who had a gold coloured BMW. Got it changed to English with a promise of virus protection. Went back next day and met another Indian, Tony Amareto and, surprise surprise, memory wasn't big enough to install the anti-virus. Their boss came then (didn't get his name). He took copy of passport to register with Google (ha) and charged us 2000 euros for a memory card. Went for lunch came back. Cost us £1400 (something called iplay as payee) plus 200 euros for the tablet. The address on the slip/receipt is TAB STORE.C.C.PLAYA LOCAL 1 SAN EUGENIO BAJO ADEJE TENERIFE. The phone number given to us doesn't exist. These crooks need to be stopped. We will never go to Tenerife again. It has destroyed or faith in this island.

Sep 23, 2019
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Scam Alert
by: Anonymous

Scam in Costa Adeje, next to the Pheasant Plucker bar, avoid it at all costs...

Oct 01, 2019
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Fashion Square Store Scam Sept 2019
by: Anonymous

Beware scams going on at Fashion Square Store Puerto Colon next to Ale Hop. We were foolishly conned into buying a tablet. Told to pick it up last day of hols after it had been configured for use in U.K. even offered lifts from hotel. Luckily read reports on line and had our credit card blocked. This shop is also associated with D.Looks shop next to Pheasant Plucker where the so called technician is. Don’t buy any electronics from these conmen.

Oct 31, 2019
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Thoroughly Scammed
by: Anonymous

Just returned from Tenerife a week ago with my sister. Had a great time till last day of our trip went to a tobacco shop beachfront Los Cristianos, bought tobacco and a tablet. Had to go to his other store in Adeje next door to the Pheasant Plucker, think it’s called D looks. Credit card statements say I-PLAY. We were scammed to the tune of 2,989 euros each, by a really nice young man called Gary. Now we are trying to see what the banks will do for us. Don’t go here, we feel really stupid and actually sick that we were taken in.

Nov 02, 2019
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Scam Alert
by: Anonymous

Ocean Store in Adeje sea front, avoid Asian or Indian man. I was outside looking, he approached me. You come inside patter was we have market, I give you ten per cent off you come tomorrow between 10. 8 Then he stamps a bit of paper with shop name and time then next min he pulls out an iPad from under the counter 35 euros he says to me, I am like no mate I’ve got one. Didn’t look pleased. When I said no he’s like ok you come tomorrow, I am like no bother mate (no chance) he said you ask for Harry or Andy. When I got home I Googled this store and brought me on to this page. And read the comments about people being ripped off. Terrible, just let people know. Avoid at all times.

Nov 04, 2019
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Adeje Scam
by: Alan

I was also scammed at Ocean Department Stores on Adeje promenade in September. Bought a tablet at a price which seemed too good to be true. Price started at 20 euros for a small one, was then persuaded to upgrade to 159 euros at which point I stopped going higher which didn't please the "technical man" at all. I had already paid the 159 by credit card and am currently trying to reclaim from my bank. Later in the week I was approached by another store with exactly the same "offer". I was also taken to the rear of the shop, asked if I would like a drink etc.and then the hard sell began. Luckily I got out of it before more monies were lost.
It is time the police were involved in this scam.

Nov 18, 2019
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Never Again
by: Anonymous

Same has happened to us. £1100 taken from credit card, bank in process of refunding.

Nov 20, 2019
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And My Dad Too
by: Anonymous

Dad came home from his holiday with a tablet, a phone, some wires and a TV box and his credit card has over £2500 pending and they must release it! Devastated for him. We have to fill in forms and see what they say. This is awful. I think we should call police as well.

Jan 21, 2020
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TV Package Scam
by: Anonymous

We have also been scammed for 2,000. Made me very sick in my stomach. I’ll never return to Tenerife and I don’t know the name of the shop to call the police.

Feb 03, 2020
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Yes Us Too
by: Anonymous

We were given high pressure sales and also shown an Argos book where the price was much higher. When we returned to our hotel we felt very uncomfortable and rang our bank. Payment had already been taken, we are to collect in 2 days. Is there anyone we can contact to get justice for what they are doing to holidaymakers? Would the police in Tenerife be interested?

Feb 10, 2020
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Electrical Shop
by: Angry Man

Warning for holidaymakers going to Tenerife!!

We almost got ripped off on Saturday by Asian men who own the electrical shop in the shopping centre opposite the Hard Rock Cafe, on Avenue Las Americas.

It’s the same con as others have described i.e. at first they tried to sell us a tablet at a good price but then they said it needed a few upgrades which sent the price soaring.

They were trying to charge us €1800.

Thankfully there was a problem with our credit card and it was declined so the money never went through.

When we got back to our hotel we phoned our credit card company to make sure we hadn’t been charged.

If you’re near the shopping centre opposite the Hard Rock, don’t go into the electrical shop. You’ve been warned!!

Feb 13, 2020
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Downright Criminal
by: Anonymous

My wife and I were conned into paying these crooks 4000 euros and have nothing to show for it. Our bank and credit card provider have been of little support in spite of me pointing them in the direction of this and other websites with similar stories. Why do the police and local authorities allow them to continue?

Feb 18, 2020
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Why Is This Still Happening?
by: Anonymous

My parents were scammed by this fraud in February 2020 at the Ocean store in Adeje. Is the local police force inept or complicit? It seems to have been going on for years. Can only imagine that this is because it is unchallenged by the local authorities? Has anyone had any relevant or useful advice from UK police/NCA?

Feb 25, 2020
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Ocean Department Store Scam Adeje
by: Anonymous

It is true some police officers are involved in taking monies from these scammers as a bit of protection. Also some police officers give on the spot fines to remonstrating tourists when they complain, believe me I was one of those tourists. When I asked for a receipt they refused so I called the police on my mobile. Luckily I had the receipt from the shop with the money they were due but I did not pay hence the remonstrating. The people scammers were Gary and Harry the magician from Ocean Department Stores.

Jul 08, 2020
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Scam in Las Americas MATTA RANI shop
by: Anonymous

Avoid this shop they are con men.
My wife and I were in Las Americas when we saw a tablet which was fairly priced. We went into a small Electrical Shop called MATTA RANI. When paying for the tablet the sales clerk asked my wife if she’d be interested in buying a Google 9.7 inch tablet for 29 euros. She thought it was a good deal and before she knew it the price was 97 euros, something about a guarantee. He said we would have to come back later that day, preferred evening and he would take us to his other store to have it changed into English, and also to get a tax free receipt for customs when we left next day.They also talked us into getting a Google package for the tablet. When we paid for this and asked for a receipt they said we would get the receipts sent to us after they had contacted Google.
Not knowing any better and being extremely tired by this time (we are both in our eighties), we went ahead and paid the full amount. Went back to the UK next day. When we received our credit card statement, they had taken 2600 pounds from the account. We never did get the receipts from them or Google. We are having trouble with the bank in getting a refund as we had no receipts.
They seem to prey on older people who don’t have much knowledge of electronics.


Oct 27, 2020
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The Samsung Tablet Scam
by: Anonymous

The Samsung tablet scam is getting worse. Nearly every Asian shop is trying to sell you a tablet. Police not interested. Just be careful and tell these scum people you don't want it They also try to get your phone so they can make it contactless then clean you out. We were lucky as we paid by credit card. Chase this lot off the island

Nov 03, 2020
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Crime Stoppers
by: Anonymous

You can also report it to Crime Stoppers anonymously. The more people that report this then, just like the timeshare holiday scams, they will be stopped - but only if we report it.
Please don't feel ashamed, they are very good manipulators.

Nov 07, 2020
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Ocean Department Store Adeje
by: Anonymous

The scam is still happening. My husband bought some shorts here and after we’d paid the Asian man named Andy started the tablet scam. We got suckered in, ended up paying 79 euros in cash after to being handed over to their "technical" man Harry. Same scenario, come back last day of of our holiday to do blah blah blah. Fortunately I googled scams and found this page. We went back the next day and demanded a refund showing "Harry" this page. I feel very lucky thanks to this page that we got a refund and haven’t lost anything. I’m very sorry for those of you that have. I don't know why this scam isn’t stopped. As people say they probably pay the police off. 😡

Dec 13, 2020
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Scam merchants in Los Cristianos
by: Anonymous

Hi

I’m wondering if you can help?
We have got ourselves into a terrible situation!

We went into a small Electrical Shop on Los Cristianos beachfront. When paying for the tablet the sales guy Roger asked if we’d be interested in buying a Google 9.7 inch new satellite tablet for 189 euros. He said we would have to come back the day before we fly home, and he would take us to his office to have it set up in English, add anti-virus and also to get a tax free receipt for customs when we left next day.They also talked us into getting a Google package for the tablet. When we paid for this and asked for a receipt they said we would get the receipts sent to us directly by Google.q
Not knowing any better and feeling a bit worn down by this time we went ahead and paid the full amount, as we could get rid of our Sky TV and broadband. Went returned UK today. When we checked our bank statement, they had taken 4700 pounds from the account. I doubt we’ll receive any receipts from them or Google. We are having trouble with the bank in getting a refund as we had no receipts.
Can anyone help us get some of this money back?
This has ruined our holiday and I doubt we will ever return to Tenerife again after this!

Many Thanks

Apr 17, 2021
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SCAM IS STILL HAPPENING
by: Anonymous

My grandfather visited Tenerife and came back with a tablet, a phone and a weird TV device to get 11,000 TV channels from all over the world. Which sounds great costs 3.900€

They took his money away and sold him an already-used tablet. PLEASE DON'T BUY A PHONE OR A TABLET IN TENERIFE they are everywhere & scammers since 2016.

Share your experiences with the police and file a report no matter what.

Apr 20, 2021
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RESERVA DIRECTA Adeje Tenerife
by: Anonymous

We were scammed by a company RESERVA DIRECTA and cost more than 4.5k. for a honeymoon holiday at FLAMINGO BEACH MATE hotel. No answers to our calls, unable to get through due to no website available and they seem to have disappeared totally. If someone tries to stop you with scratch cards IGNORE as the next person will swoop in and guide you to the office where they manipulate and con good people like us and we have now lost our honeymoon money as well as our holiday 😰😥
There are good people in Tenerife but people like this give them a bad name which is such a shame

Apr 27, 2021
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Costa Adeje Scammers
by: Anonymous

If travelling to COSTA ADEJE for holiday be aware and do not have any dealings with G-WORLD,X-2131422-N AVDA.ADEJE-300 C.C.OASIS PARAISO LOCAL 10 PLAYA PARAISO 38678ADEJE. These people are professional Scammers and Fraudsters and will target the most vulnerable and relieve of your last penny and smile while they are doing it and for whatever reason seem to be above the law. Which leads to you think there is a conspiracy theory arrangement between the police and these LOW LIFE SCAMMERS.

Aug 26, 2021
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Scammed
by: Anonymous

Rodger in Los Cristianos beach front shop. Scammed for tablet. You call Police on 112, you go back in shop with phone to ear. Let them know you are on to Police, ask for complaint form. Got full refund as they know police will come and investigate if they do not give you a complaints form. Be aware - rife with scammers. Cancel bank card immediately or they will empty it for you. Be willing to go to great lengths to get your money back.

Sep 23, 2021
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Changing Language
by: Anonymous

Every foreign phone, computer or tablet can be converted in settings to English in minutes. Sending off to be changed is a diversion.

Oct 13, 2021
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Still At It
by: Anonymous

Returned from Tenerife on Friday 17th September. Fell hook, line and sinker for the Tablet scam. They seem to be getting greedier. They took me for £7,273. At 79 you'd think I'd know better. Nat West
won't pay, because I requested a block be removed from my credit card for a smaller purchase.

Oct 18, 2021
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Scammed Today
by: Fean

18 October 2021
Near the ALEHOP SHOP
Same patter as other posts. Front man pleasant, paid cash for small "Samsung " tablet but then paid more by card to the man at the back for an upgraded model. Asked to return to have the antivirus package and tax forms completed.
Read this site and realise we’ve been totally taken in.
This shop is called ONE STOP.
DON’T GO THERE!!

Oct 31, 2021
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One Stop Shop don’t go near
by: Anonymous

I had a bad experience in the shop today. I was duped and foolishly paid cash for a tablet and was told to go back today for the tax form to be completed. I realised that the tablet wasn’t actually what I thought. They asked for passport ID and personal email and credit card. I became suspicious and asked for my money back as the tablet wasn’t what I needed.
The man (don’t know his name) was very belligerent. He wouldn’t listen to me and told me to shut up or throw me out of his shop as I was disturbing other customers. Finally, I got a refund but was very worried that he may have finished the process to get funds from my credit card. I stopped the credit card as soon as I could get through to the bank so hopefully no damage done in that way. The whole experience left me very shaken.
Don’t go near ONE STOP shop on the beach front.

Nov 06, 2021
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One Stop Shop
by: Anonymous

It looks like we are victims of this scam too.
We were told to go back to get tax forms the day as we were leaving.
Tuesday 2nd November they said that Google needed £3,000 each device as a guarantee. We had bought two devices, then in 72 hours it would be back into our accounts.
We stupidly did this as we were in a rush to get back to our hotel to check out and get the shuttle to the airport so I was not in my right frame of mind.
My husband has been in the bank twice. They gave him a fraud contact number which he rang yesterday they said wait the 72 hours from when our money was taken out of the account by cards. After reading all the scams on this site I will be ringing the other number the fraud team gave us yesterday, in the morning and see if we can start trying to get some of our money back. I am unable to sleep I feel sick and stupid to be taken in.

Nov 08, 2021
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I have just been given a load of spin from an Indian guy in a shop
by: Anonymous

I was given a spin story today 8.11.21 by an Indian guy in a clothes shop in Costa Adeje offering me a Samsung tablet for €45 and telling me to go on booking.Com and look for tenerife.in as they can rent you apartments for 40% discount. THIS IS A MASSIVE SCAM AND THEY CLEAR YOUR BANK ACCOUNT OUT once they get your details. I know this to be true by reading others stories.
BEWARE PEOPLE....IF IT'S TOO GOOD TO BE TRUE IT IS A SCAM.

Nov 13, 2021
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Adeje Scam 2021
by: Anonymous

The shops are on the same row, just down from the Elvis bar in Adeje. The One Stop Shop, we started out with first man, then after hours of going back for one thing & another & seeing four different staff, the last one was the big boss (Pedro??). He said his family owned most of Tenerife, he owned the whole row of shops & many more, including a brand new hotel. They were giving us drinks/breakfast, even dinner if we wanted. All this to sweeten us up & all along they are scamming us. They scammed us out of £1,600. There was a Jack but not sure of other names, probably made up names because they didn't sound Asian. Reading other comments, they are doing the same procedure to everyone. I don't know how they sleep at night, they are a disgrace, absolute scum!!!!!!

Nov 18, 2021
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Scammed in Los Cristianos
by: Anonymous

Reading all these comments is sickening as my partner and I have been victims too just recently. We went into a little shop on the beach walkway in Los Cristianos just to buy a towel and a guy called Nicholas persuaded us to buy a little iPad and then added in the keyboard. It was about 120 euros. It followed the same pattern as everyone else... until the day before we were due to come home we were told to call in and get anti virus added. This then involved being driven to the One Stop Shop where we were sucked into signing up for a contract to install satellite on the device. They talk so fast with so much info that you get bewildered and don’t know how to get out of it. We ended up paying about 4 thousand pounds for this, the majority on my credit card and the rest on my partner’s debit card. When our banks sent text messages querying this amount the scammers took our phones and pushed the yes button. Fortunately my partner’s bank still stopped the transaction . We stopped our bank cards before we left Tenerife. I am working with M and S bank to try and get my money back. It is worrying that they also scanned our driving licences and my passport. How easy it is to be sucked in and how stupid we feel. Brits in Tenerife should be made more aware of what is going on.

Nov 22, 2021
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Realised Been Scammed...?
by: Susan K

Only went into the shop to buy a salt and pepper pot. Was offered a Samsung at 45 euro, ended up paying an extra 188 euros for a Google device which I haven’t tried yet. Showed me an Argos catalogue as above comments. Made me an appointment to go back on Wednesday to have satellite installed. Foolishly gave him my phone number and home address for the guarantee. He sent me his phone number +34 612200488 and said his name was Gavin (although he was Indian). He doubled bagged my item claiming others would be jealous if they saw what a bargain I had got. I bought what looks like a Google tablet. If it’s not what I want will be going back with my husband on Wednesday with no cards and no money to ask for my money back. I have cancelled my card with the bank and it is marked as stolen so no more transactions can be made. Does anyone know if the tablets they sell are actually any good?

Nov 24, 2021
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Retraction and Apology
by: Susan Kelly

Update to my post above......
I went back to the shop to say I wasn’t happy with my purchase and Gavin refunded all of my money.
I overreacted because I was frightened having read some of the horror stories on this thread and assumed I had been scammed when I hadn’t been at all. In retrospect I should have gone to the shop first and not posted slanderous comments on the Internet. I am sorry for any damage I may have caused to the shop's reputation and to Gavin and his colleagues in the shop who could not have been more accommodating when I returned. I told Gavin I would set the record straight. This is a full retraction of my previous post.

Dec 03, 2021
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Scam
by: DaveAnonymous

Just returned from Tenerife we got scammed for a tablet also. They took 2000 out of our account. The shop was bedside AL HOP at the bottom of the steel stairs in Puerto Colon. Please beware.

Jan 09, 2022
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Technology Today, Puerto Colon
by: Anonymous

Responding to Dave Anonymous, I was scammed for £10,000 in what I believe is the same shop. If you would like to exchange experiences, I can let you have my email address.

Jan 12, 2022
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Scammed
by: Anonymous

Foto World in Los Cristianos beside the Ale Hop. Went in for a phone cover and ended up with an iPad not worth the money paid a phone which was not what was told it was and some package for iPad we could use for thousands if channels. It was all a scam, the worst thing was my husband was paying with Revolut and while the guy Ray was sorting his phone out he went into my husband's Revolut and sent himself money. This guy is an absolute slicker he is years doing this and has no morals. Do not buy anything in this shop, the father owns the shop and pretends to know nothing about tech stuff and rings the son to come help you. Ray is not his name - a different name came up on the Revolut. We have been going to Tenerife for many years and love the island but this was enough to stop us ever going back. DO NOT BUY ANYTHING FROM THE SHOPS IN TENERIFE THEY ARE ALL SCAMMERS.

Jan 14, 2022
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Spanish Police Please Arrest These Men!
by: Anonymous

Kris the owner has several shops in Puerto Colon in Costa Adeje. Keep out of them all!! His main scamming shop is the one on the corner next to the Ale Hop shop, to the left of the cows!! Kris, his son and the "tech guy", all Asian men, will very politely rip you off for thousands of pounds. Offers of reduced price tablets and then up-selling the product. Picking up the item on your last day after they have "uploaded" everything. They'll run an amount through their card machine saying it's for a credit check, and by the time the wheels on your plane have touched down on British tarmac all your hard earned cash has gone and your holiday is ruined.

Jan 14, 2022
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Scam!
by: Anonymous

The address is Avenue de Colon 5, Costa Adeje. They are all Asian men and the ringleader calls himself Kris, probably not his real name, a fat stocky Asian man. Expect a visit from the Spanish police and trading standards anytime soon!

Jan 18, 2022
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Scam One Stop Shop Seafront
by: Anonymous

I have always said that I would never be caught but they are clever get you go when flight about to depart cannot wait so you pressed into things you would not normally dream of.
Yes I was done big time.
You would think the authorities would want to stop this scam I will never go back for sure!!

Jan 18, 2022
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DontGetMadGetEven
by: Anonymous

We were recently fraudulent/scam by 3 Asian scumbags by the names of Andrew(Youngster) Kris & Gary (Both Fat Boys) all false names obviously, this was at the same Tobacco/Liqueur & Giftwear chain of shops next to Ale Hop in Puerto Colon shopping parade, same scenario is Tablet upgrade, they done us for £8000 on both Credit & Debit Cards. This is without question Fraudulent transactions. Currently going via our respective banks to try & recover and British Consulate in Tenerife, will take whatever action is necessary to recover our losses. Will post on what the outcome is.

Transaction were in following Merchants Names
* Exusat
* Artisania
* Jewlsilver

Jan 19, 2022
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Scam!
by: Anonymous

Such a shame you never saw my comments posted here on 14 January! Persist with your bank and you should get your money back in full! Good luck with the British Consulate in Tenerife, I too was fraudently scammed for £2,500 by the same Asian men calling themselves Kris (the ringleader), Andrew (the son) and Gary (the tech guy). If the Consulate require statements I'm sure there are plenty on here who will provide one, I will for sure. These men need to go to prison for a very long time!

Jan 21, 2022
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Technology Today
by: DT

The shop next to Ale Hop at Puerto Colon is called Technology Today, 42226171-B Puerto Colon Local 101-102, Avda Colon No5,tel number +34631937241. I think this one of a number of shops owned by Kris. The other employee not mentioned said his name was David.

Has anyone managed to get a refund from their banks?

Has anyone managed to get the police involved?

They must have been doing this fraud for a long time as they are word perfect in the scam and have answers for every question and are doing it on a regular basis so why have the authorities in Tenerife not been involved?

These characters must be stopped from ripping off British tourists.

Jan 21, 2022
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Scammers
by: Anonymous

We were also scammed in Costa Adeje shop Ale Hop. When we were told to go back they wanted us to set up direct debit for package with Google but we refused and walked out. So these men need to be stopped...

Jan 22, 2022
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I Was Also Scammed!
by: Anonymous

I was also scammed by these guys in August 2021. The "boss guy" was called Roger (fake name of course as he was Asian).
Anyway, I was back there again two weeks ago but they all seem to have "disappeared"! I hope they've been picked up and are in prison and NOT operating elsewhere!
I never thought it could possibly happen to me but I've learned my lesson now!

Jan 24, 2022
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Mugged Off!!
by: Embarrassed

Just returned from Tenerife and guess what? We were done good and proper! After reading all the comments I realised that it’s exactly what happened to us!
I was lucky my bank Santander stopped the transactions but the Asian snatched my phone when he heard the phone message come through and before I knew it in seconds he had pressed YES to accept the transaction! But my bank still stopped it.
My friend wasn’t so lucky and lost about £6,000 and because he allowed the transaction to go through he has lost it all.
I have reported this to the BBC show RIP OFF BRITAIN. Why don’t you all do the same and maybe they will investigate it?

Jan 27, 2022
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Mugged Off Reply
by: DT

Your friend shouldn’t lose his money. If any goods or services he received were not as described then he has been scammed.

Any bank which receives money as a result of an illegal activity is guilty of money laundering which is offence worldwide.

Fill in all the bank claw back forms and give them a detailed statement on how you were scammed. Persist in your claim, the bank knows where the money went. This applies to credit cards and debit cards.

It worked for me.

Feb 25, 2022
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Tablet Scam
by: Anonymous

We are sat in this shop now trying to cancel the Google subscription. They are saying the money will be transferred back!!!! What do we do?

Mar 03, 2022
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Ali Baba and his 40 thieves
by: Anonymous

I fell for Kris's scam too and it cost me 4000 euros back in October 2019. I alerted my credit card provider within 24 hours but no luck. I don't understand why these people are still at large. Surely they should be in prison!

Mar 04, 2022
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Tablet Scam
by: Dt

Tablet Scam, get in touch with your bank immediately. Tell them it’s a scam. There is no Google service.

Mar 06, 2022
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Scammed 2nd November
by: Gail

I have already put a comment about these group of scammers. I am still trying to get our money back with our bank. I have received at last the receipt for the google satellite scam as they wouldn’t give it to me. They have fraudulently filled it in not putting google satellite. No they put I bought a Samsung Galaxy phone (I bought two tablets on the 29th October and paid cash which I had a receipt for it) the other item they put on was Samsung ear buds. If you need me to give evidence on the group of scammers I want these group of scammers STOPPED. We must stick together. I rang the British Embassy they did not seem bothered.

Mar 06, 2022
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Me Too
by: Anonymous

My wife and I had a nice holiday in Costa Adeje last week until being scammed with computer tablets similar to the stories above. We bought a tablet each with cash and then on the last day hours before our flight was due they said they needed to put antivirus on the tablets. Unfortunately I left my wife on her own while I went back to the hotel to pack ready for coach pickup to airport. They said they would drop my wife off at the hotel which they did but after asking for a first payment of £24 on her debit card. It turned out they had taken £1700. They had also copied my wife's passport and my driving license. I checked her online account while at the airport approx 1 hour later and found a payment of £1700.23 pending. We rang TSB fraud department and reported it and asked for the payment to be stopped. They said they could not stop it and could not do anything until it had cleared the account (we still can't understand this). We have to try and resolve with shop (no receipt) for next 14 days before we can submit a dispute form to try and get our money back. We flew with Jet2 and I've recommended they warn all their customers about these scams throughput the Canary Islands. However it appears that nobody is interested it bringing justice to these scum bags. Good luck everyone keep fighting for justice. By the way our scammers were in a small seafront shop close to Villamor hotel. It had Ferrari on side of canvas next to cafe.

Mar 09, 2022
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Scammed
by: Anonymous

Has anybody managed to get money back? I've been scammed for over 6000 euros. Somebody please help.

Mar 13, 2022
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One Stop Adeje
by: Anonymous

This shop is well known for scamming people but we didn't realise until we got home they had taken money out of our account. We are still battling to get our money back. What we can't understand is why these scum bags are still getting away with this. I also think the Police are involved in the scams else something would have been done about it before now. I have informed the lady we rented our apartment off and asked her to put a notice in the apartment warning people not to buy phones, cameras or tablets from any of these Asian shops. They are all in it together. The main guy told us his Father owned countless shops, no doubt all bought from scamming people. The more people that are made aware of these scams, the better. If only we had known we wouldn't have fallen for their patter. I would suggest every hotel and apartment rented out warns people of these evil Asians who are operating.


Mar 31, 2022
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Scammed In Costa Adeje
by: Anonymous

Recently returned from Costa Adeje then that's when it hit us...we have been scammed!!! Reading through all of these comments I could have written them myself. Exactly the same happened to us. At the moment waiting for the 14 days to elapse to contact bank again. In the meantime making telephone calls to the people involved but being given the runaround....we could kick ourselves that we were so gullible!!!

Mar 31, 2022
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Than you for the web
by: Ryan

Than you so much for the web, it is some help at least.

Apr 01, 2022
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Scammed In Costa Adeje
by: Anonymous

This is for Spanish Police Please Arrest These Men:
They did the same to us ...put my bank card in the card machine saying it's just a credit check, and the money would be returned shortly. And even though this 'Barry' the boss said I had passed the credit check now they are saying I didn't because I'm over 60!!!

Apr 03, 2022
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Tabletscam@protonmail.com
by: Anonymous

We can help you email us.

Apr 03, 2022
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iPad Scam
by: Anonymous

Every thing I am reading is happening to us. We are due to pick up our 85 euro iPad on Tuesday before we fly back on Wednesday. Would you suggest we just walk away feeling lucky that we have just lost 85 or get the iPad and not pay for anything more?

Apr 04, 2022
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PLEASE READ THIS
by: J. Miguel Curbelo

In order to help ourselves to protect against those professional scammers try please to leave some data in your post, like:

Location with street address, name of the shop, name or alias of scammers, product used as bait, total worth scammed, technique used for and if you did a formal report in police or not.

Please put in mind that when this happened and if is in a shop, you can ask for a formal complaint sheet that must have a serial number and says "Hoja de Reclamaciones" and come with copies. If in shop refusing to give to you this or the sheet seems to be fake, call the local police or 112 and ask for local police, because in shop they have to give you this sheet.

ALSO, you can go to national police station to put a report against the shop, it is free.

Maybe one or two reports don't mean an important problem for scammers but 5 or 6 yes and made the police put seriously their eyes over the scammers.

Scammers ruin not only individuals, but a complete image of an island that made many sacrifices to having an acceptable quality onto in a tourism-ready model and way of life.

Apr 04, 2022
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Scammed In Costa Adeje
by: Anonymous

In reply to iPad Scam April 3rd 2022....
Cut your losses. ..forget about the 85 euros. That is a drop in the ocean to the amount you might be possibly scammed for. £1,641.78 in our case. We are extremely annoyed with ourselves for getting sucked in.

Apr 04, 2022
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Tenerife Chip & Pin Scam. Be Aware!!!!
by: Anonymous

We are another victim of these scams. Went into an Asian gift/electrical shop half way between Adeje and Las Americas on the sea front at the top of a flight of steps. Purchased a note book and they got us to go back to the shop on the day we were flying home to put some apps on and sync this note book with my phone. Then told me not to switch my phone on for seven hours while this happened or I would lose all my phone contacts and photos (gullible me). Got us to purchase insurance for the tablet using my MBNA card which, because of the slow Internet, did not go through, (but it did go through), then asked for another card, a NatWest, which went through and showing us clearly the transaction figure on the chip and pin machine. Back home next morning both cards had been used to withdraw nearly £1900 from my account.

Apr 19, 2022
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Scammed In Costa Adeje
by: Anonymous

Further to my previous comments I have reported the scam that happened to me to Action Fraud. My bank need more information so they can present a water tight case for a chargeback. I now have to contact Citizens Advice to ask their advice and also report the scam to Trading Standards. I will do all I can to get my money back. Is anyone else trying to get their money back?

Apr 22, 2022
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Getting Your Money Back
by: DT

I was scammed in December for about £7000. on both my credit card and bank card. I contacted my banks as soon as I realised I had been scammed and followed their procedures. I sent both banks several pages outlining how I’d been scammed and sent copies of similar scams on these pages. Detail is important.

I have had refunds from both banks. The scammers did try another trick. I had filled in a sheet of paper with my name and contact details. They then added items they said I had purchased and said it was an invoice receipt. Legally, a receipt has to have the details of the vendor. These were missing. This they sent to the bank as to why they’d taken money from me. The bank has rejected this.

The only people who can help you are the banks. Don’t waste your time chasing help from other organisations. If the banks reject your claim, post in these pages and I will help you with a response.

Apr 28, 2022
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Is the tablet okay to use?
by: Anonymous

Just back and me and my wife paid 100 for a tablet, paid by cash. Is the Tablet OK to use? Feeling lucky to have only lost 100 but feeling sorry listening to everyone else's experience.

May 22, 2022
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Scams
by: Anonymous

The most easy way is to contact National Police in Tenerife South, write a report and they will take care of it. If you want to do it in a fast way, just come for few days and go personally to the Police Station, in 2-3 days you will have your money back, you have from 6-8 months since they rip you off.

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