Comments for Ripped Off By A Shopkeeper

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Jul 27, 2011
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Response from your webmaster
by: John

Oh dear! Yet another unfortunate experience regarding counterfeit electrical goods. There are already two other posts on here by annoyed and upset people who have been through the same as you. I replied to both of them, so you could read my comments there.

Also, if you check out my "Warnings and Advice" page, there is a whole section on being careful when shopping, as supplied by the British Consulate.

These numerous electrical shops always seem to be run by people of Indian or Pakistani descent and they can be very insistent and persuasive.

Unfortunately, they do tend to deal quite often in fake goods, specifically to rip off tourists, the idea being, I suppose, that their victim will have returned home before the scam is discovered.

As Ernest has posted, it is better never to buy any major electrical goods whilst on holiday.

I'm truly sorry for your experience.

Jul 27, 2011
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Which shop?
by: bart bogaert

I´m afraid there´s hardly anything you can do, but would be good to know which shop you´re talking about, so we could warn people!

Jul 30, 2011
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avoid this shop
by: Sue Thompson

The shop concerned was .Mega Gallery X-3122127-8, C/. Juan XXIII - Local 15, Los Cristianos - 38650 Arona

Sep 13, 2011
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Same Shop
by: Anonymous

Can this shop be stopped ? Is there no way to react against this shop ? I was ripped off for about 300 euros.

Oct 21, 2011
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Ripped off result!
by: Sue Thompson

We are so pleased that we are able to inform you all that this week we received our money back for the fake videocam that we bought. We went to our bank and told them we wanted to apply for a chargeback on our debit card as we had been the victims of fraud. They were very helpful and although we had to fill in lots of forms and prove our case we have been successful. HOORAY! Good Luck to all of you in getting your money back.

Oct 21, 2011
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Response from your webmaster
by: John

Well done, Sue!

There you go, folks, it just goes to show that, if you're persistent, it sometimes is possible to resolve these situations satisfactorily.

Oct 28, 2012
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Word of Warning
by: Anonymous

Just to highlight this ongoing problem, my parents who are in their late 80s, have just purcahsed from this company a Pentasonic GB-320 HD camera. They were told that this comapny is a sister company of Panasonic and that the product was new. The product is clearly neither of these things and it was sold on the understanding that my parents had everything they need to use the item. It did not have a memory card!!!!
Please be very careful if you think of buying anything form this company.

Dec 25, 2012
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Bad camcorder Pentasonic GB-320HD
by: Sunprime Resort

Do not buy in this shop Nikon Canon -Sony, in the street of Avenida Santiago Puig, Los Christanos, Tenerife, because they cheat you, and if you buy anyway, don't give them the money before you get your product in your hand, because you never get the money back from the money box, if you change your mind and want to cancel the order.

Jan 05, 2014
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Tenerife shops
by: Anonymous

I was ripped off by a shop in Tenerife. I am of the old fashioned view that most people are honest and honourable. Well do not believe this. In Tenerife anyone with a brown skin from India, Bangladesh or Pakistan is almost certainly a criminal who will steal your money. Is this racist? Probably. Is it accurate? Certainly.
These people undermine their own culture and race. They are vermin. Worse than that they colour my views of their nationalities in my country whom I now view with suspicion.
I do however view them as losers, if they have to scam people to make a living then in the ultimate insult I pity them. I can afford the loss. Can they afford the loss of self respect? I suspect self respect does not matter to those who are already at the shallow end of the gene pool.

Feb 14, 2014
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Rip Off
by: Anonymous

I strongly advise to keep clear of the store "Sony" or Mega Gallery, Los Cristianos. They sell fake goods and are fraudulent. Beware!!

Apr 11, 2014
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Mini tab clickonica
by: Anonymous

We purchased this product from Samjay Shivaji Mega Gallery X-3122127-s C/Juan XX111 Local 15 Los Cristianos being told that this was a better product than the Samsung or Apple. We could not get the apps in the shop. Sam told us that was due to their internet being very slow and it would work very well when we were back in the UK only to find that it does not work and there is no manufacturer to be found on the internet to regester the product. We purchased it on a M&S credit card we have contacted them but it does not look hopeful.

Jul 09, 2014
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Indian Bloggers in Tenerife
by: Anonymous

They also insist you pay by credit card as they are on the fiddle with this also.
I suppose the banks will be interested now.

Jul 20, 2014
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ClicKonica Camcorder RIP OFF
by: Colin

Unfortunately I too became a victim to this scam whilst in Benidorm, the shop in question is
ALL FASHION
Avada,Ametlla de mar,9
Loc.37-MERCALOIX
03503 BENIDORM
However I would suggest that you have no dealings whatsoever with ANY shops selling these items, especially if they are Indian/Pakistani. I hope this helps?

Sep 27, 2014
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Europa Costa Adeje Tenerife
by: Anonymous

Beware this shop sited beneath the hotel Ibereostar Bourganville Playa, on the promenade. You would expect the travel reps (in this case, Saga) to warn travellers, but not in this case. Clikonica fraudulent merchandise. Do not be taken in.

Sep 29, 2014
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Being dumped in Tenerife Shop in Los Cristianos
by: Horst Hellmund Graz-Austria

On 24th of September 2014, my wife and me, have been visiting Los Cristianos. Along the beach were a lot of shops and in one of them, my wife bought a straw hat. A selling agent there got a glimpse of my small camera (Nikon Coolpix S8000 HD). He asked me if he could get a look onto the inserted memory card to see if it fits to the camera. By looking at it, he told us, that the inserted one is a normal SD-card whereas an HD memory card should be in because the camera is HD providing. Then he talked about much better photos, storage a.s.o. and wanted to sell the special "Yashica 2048MB ULTRA HD" Memory Card. First he asked for 58 Euros, then 40 and last we bought it for 30.- Euros. The shop had no ID number anywhere. In the front of the shop is a street sign: PASEO TARAJAl and above the shop: FRED OLSEN Express, Viajes Urbis and right under it, SUPERMARKET. I have made a photo of the shop. Back home in Austria, I couldn't find any information about such a card, so I removed the plastic label on the micro SD Adapter and there was nothing to be seen on it anymore. On the micro card is the text printed a.m. above. So, be warned about that shop. Maybe you could provide a better location of this shop. I did not lose too much but maybe others could lose much more.

Oct 23, 2014
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Los cristianos electrical shop
by: Anonymous

It happened to my husband and myself. You get drawn in by the fake set up and think you have a bargain. Then pay for the camcorder. After which the guys tell you you need other items to make it work better at great expense.
At this point we realised it was a scam sale and refused to purchase other items. We made a lot of verbal noise in the shop and asked for a return of our money. We no longer wanted the goods. We stayed on the premises and persisted and eventually got most of the money back I think they kept £15 . We were stressed after this awful experience and since this time do not give eye contact with any fraudsters who lure you into their shops. Beware. - walk past. You cannot even show interest in any goods in the shop windows.

Nov 03, 2014
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Starting with a Sony for 20€
by: Anonymous

Yet another victim, myself and I cannot understand how they managed to do it but they did.
Pentasonic GB-818HD from Good Will Cash & Carry at Playa de Las Américas for 160€.
Started with a Sony for 20€.

Nov 05, 2014
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Europe cash and carry
by: Anonymous

Parents just got back from Tenerife after buying a Clickonica camcorder from Europe Cash and Carry in Adeje. They took 2 withdrawals of over £2000.00 each time. Ongoing with UK banks. Do not use this business. It's a scam.

Nov 07, 2014
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dave,dotcom
by: Anonymous

I'm just putting this post on to help others, but maybe just like me you too have decided to Google the event once it happened. The shop in question is a Sony shop about 3-4 doors away from Foster's Bar down at the marina in Puerto Colon. I got talked into a camera I didn't need and halfway through the conversation was lead to upgrade to a betta model. When I questioned it was you selling me crap in the first place, his attitude changed and was making me a better offer etc, and like a prat I fell for it. It was only when I got back I said to the wife, if this was a proper camcorder, which was a Clickonica by the way and his price range for this was about 700 quid and offering it for 100 quid. Surely the packaging would be polystyrene and not plastic..So the wife said well you asked for a receipt which I did only to find when I read the small print, that all goods will not be exchanged and no money given back..Now I haggle this chap down from 100 pounds to 80, with free memory card and carry case so thought I was getting a bargain..But not..I was going to go back and start shoutin' my chuffin' head off till I read the receipt..Because there it was in black and white and I'd signed it. I've still got the receipt etc if anyone wants to see it..I could scan and email I think..But that's it - rant over from one disgruntled St Helener...muchas gracias!

Nov 17, 2014
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They are all at it
by: Anonymous two

Yes, feeling I've been done over as well by The Swami in Adeje. Again a cheap Sony camcorder to start at Euro 39 but hey you need further Euro 79 worth of extras. Swipe your card but before they hand over the goods, a nice cup of coffee (laced?) why don't you look at next years ClicKonica P40 and how much better it is. Compare the PC display of the cheap one (you can just about see it) to the one on offer. So, buy this, not at the Argos price of £849 but, well how much extra might you pay to own this £250 no problem. So pay an extra Euro 321 which I did.Takes an age to register the camera and the staff keep vanishing but with a free case off we toddle with not even got a SD card or UK plug converter. Then we see this page after we are back in UK and another one bites the dust

Dec 19, 2014
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Fraudulant Yashica Ultra HD camera scam
by: A concerned son

My father was duped into paying 900 euros for what he thought was the latest Yashica ultra HD video camera.
I have checked the footage.
It is not even HD and records in mono
The image quality is 10,000kbps
my £250 go pro hero 3 produces images at 30,000kbps and records in stereo.

I would say say his camera is worth £50.

He has contacted his credit card people after I saw it to stop the payment.
Yashica Europe Ultra HD avoid like the plague.

Dec 30, 2014
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Simon's shop in Los Cristianos and Las Americas
by: Anonymous

The same thing has happened to me. I got enticed into the shop by a cheaply priced Ipad and I paid 38.38 Euros for it. I was then passed over to another salesman who would "allegedly" show me how it worked. I was then given a sales pitch to buy a much better Ipad made by CliKonica - this took about 45 minutes, but it sounded a good deal, so I agreed and paid another 132.41 euros (£170.80 in total) after haggling - we got discount because it was 'a Christmas special offer' and then for both being pensioners etc.

We were then told that it would need configuring into English and the programmes that we wanted to use to be downloaded. We were told that this would take some days and was asked to go back on the day before we left for home to collect it. At that point, we did think it was a bit odd, but was shown 4 other Ipads that other people had bought, waiting to be configured.

We were told that a car would pick us up at our hotel at 2pm, and take us to the shop to collect it. On the day, we walked to the shop, only to be told that it was at their main shop in Las Americas because we would also need a tax letter and they did not have a printer there.

When we we taken to Las Americas, we were passed to another salesman who said that he had downloaded the apps and had tried to download a security programme, but the Ipad did not have enough memory. He thend to get us to buy a memory card for it costing 1,339 Euros. We spent another 45 minutes there arguing the toss and, luckily, refused to buy it, even though the price kept dropping. The man was getting agitated - as were we. He asked us why we would buy something that wouldn't work. We asked for a refund, but he refused, so we just took the Ipad and got a taxi back.

I have just got in touch with my bank and they are looking into it. What a shame I didn't see this blog before.

To add to what others have said. All these people are Asian and a downright disgrace to their race. They are no more than liars.

BEWARE DO NOT USE SIMON'S SHOPS ANYWHERE IN TENERIFE!

Jan 09, 2015
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Camcorder
by: Linda

Like most who have commented on here, I too have been ripped off. Just went in to look at cameras, came out with a camcorder. This is from the shop in Puerto Colon. Like others, started with something small and cheap and got talked into upgrade and then found out didn't have memory card, but of course had already paid by then and there was no way they would give me money back. I have bought a memory card, but this camcorder doesn't have a zoom in or out, and the picture quality is very poor. Basically I was stupidly talked into parting with approx. £100 for a something that I cannot use.

Jan 12, 2015
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Wow
by: Anonymous

This is a massively racist thread. I'm surprised at all the small minded people making the same comments. Shame on you. And for the record I am not Indian, Asian etc. Just somebody who hates racism in all its forms!!

Jan 12, 2015
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Rip off camera shops
by: Anonymous

DO NOT allow yourself to be conned by these parasites.............do not express any interest in their shops.......they will force you inside.
Don't buy anything remotely related to electronics equipment, it will more than likely be fake.
How do you know they are lying and trying to con you? Simple.......they are talking to you!
Buy your cameras in the UK, at the airport, in the high street, anywhere but in these shops.
Never allow yourself to even be spoken to by them, ignore them completely, even if you feel you are being ignorant, don't weaken, they know how to get you into the shops, simply walk past, if they come to you and grab your arm, which some will do, threaten to call the police, pull out your phone and start dialling, they'll go away.
I've been visiting Tenerife for 15 years now as I have friends who live there, and have learned most of the scams operating.

Jan 13, 2015
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Almost
by: Anonymous

I was in Tenerife last year. When looking through one of these shops I was offered a Galaxy Tab 3 for €60. Yeah crap I thought. As the guy could see I was not having it he said I could have it for €49. I said now I know it's not real. They were not happy and they wanted me out of the shop. But, as I'm over 6 ft 6 in tall and 25 st they kept their distance. Also, the tobacco was very cheap - too cheap. Buyers beware, all these shops are at it big time. It's all crap don't buy it.

Feb 10, 2015
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Another Scam to Add to the List
by: Anonymous

Ah yes. If only I had stumbled across all this before. .
So it seems these places get away with these scams daily in Tenerife. I too bought the Clickonica camera. After much effort to get money back (threatening police etc) I left and immediately cancelled my Visa card. The payment hadn't gone through. Yay! But I had given some cash for the SD card.
Boo... why aren't the Tenerife police all over these scumbags?

Feb 12, 2015
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Another Mug
by: Anonymous

Bought the Yashica HD camera card due to the same sales pitch - better definition etc. Very pressured sales once they saw my camera. The shop was opposite the Carona Playa in Lanzarote.

Nelson

Feb 13, 2015
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Another One to Rush Past
by: Anonymous

AMAZING
49515730-L
Avd.Andrade Fumero
C.C. Carlota Local
3638660 Arona-tenerife


Unfortunately the same or similar story as we have heard before.
Why is it that the Tenerife authorities show no interest?

Mar 04, 2015
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Still At It
by: Brian

Paradise SL, Costa Adeje prom, just dark skinned fraudsters. I was caught last week with the Clickonica scam. Talking to my bank now!!

As with another reviewer was my free coke laced!!!!

Mar 08, 2015
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Ripped Off
by: Anonymous

I have read the comments that other people have posted and ours is similar. This is a complaint against Lemax Express in Los Cristianos in Tenerife. My husband and I visited this shop on the 24/09/2014 and bought a Yashica camcorder for the total amount of 425 euro. We went through the same procedure - shown a camera for 30 euro and then to a back room to be shown a much better one with built in high definition and it will have good quality pics. He took a pic of us and showed us on a TV screen how good the quality of the pic will be. We were shown a fake catalogue of the same camera and the cost of it in the UK was a lot more. We were also told if we have a problem we can take the camera back to Curry's which we did and they informed us that they have never heard of this type of camera. We could not believe that we had been a victim of a scam. These people look evil and are evil. We cannot believe that they are allowed to keep doing this to tourists. We wonder why the police are not doing more to stop these fraudsters. We could have lost a lot more money but left the shop before that happened. The shopkeeper turned nasty when he realized that we would not cough up anymore money. I paid my credit card and after a lot of form filling I have been offered half of the money back. At least it's something.

My advice is buy your camera at home before you go. I feel so annoyed to read that this is still happening to people in 2015.



Mar 15, 2015
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ClickKonica Mini Tab Exclusive
by: Claude

Never buy your electronics in Tenerife. You don't know the prices and you get ripped off.
I needed a tablet. I did not do my homework as I should. I passed by and entered one of those many little shops kept by Indians, in Playa de las Americas, Tenerife, not far from Hotel Troya. First he showed me a Samsung tab 4. I bargained it until I thought I had a very good price. Then he pushed me to buy a mini SD card 'hard disk' of 32Gb for 85 euros. This I did not agree, even after many insistances. Then he did not agree to sell me the Samsung tablet anymore, so he ask: is it for you that you want to buy or someone else? For me! Then I show you another very good tablet, the best I have in fact, so I see a mini tab, called ClicKonica mini tab exclusive. Never heard about such name. He plugged a cable HDMI on TV and showed me how beautiful picture. He best, etc. Finallly I gave up and bought it for 170 euro. It works but is very slow, internal memory of 1Gb only with a SD card already in of 12Gb. Wifi very bad, does not catch signal as it should. I do not recommend you buy from there.

Mar 17, 2015
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Tenerife
by: Anonymous


We, my wife and I walked into a shop in Tenerife, Playa de Fanabe to buy a cheap camera. It was priced € 29.99. We paid that. We were explained how it worked and urged to buy a much better device, namely a ClicKonica Exclusive, eventually we bought for € 263 this unit.

After this we were told that the unit had to be configured in English and it would take several days. We were asked to come back the day before we left home. We found this suspicious, but there were other devices shown that were already purchased and were ready to be configured.

On Thursday, March 5th, 2015 at 18.30h would pick us up a car at the hotel. We were taken with it but to another store in Las Americas, where was their boss as saying.

This boss tried to sell us a tablet for €1,989. According to him, this unit a lot of opportunities and we would no longer need the services of Telenet for TV, telephone and internet since everything would work with the satellite. We bought this. Upon our return, we have tried the phone but it totally does not seem to work.

We paid €1,989.














Mar 18, 2015
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Comment from your webmaster
by: John

That business about being picked up by car on the last day of your holiday and taken to pick up your purchase has now featured twice in this thread.

They've got it all planned out, haven't they? I know from personal experience how persuasive these people can be. The answer, it would seem is:

NEVER GO ANYWHERE NEAR THESE ELECTRICAL SHOPS

Even if you go in for something else (they do sell other stuff besides electricals), once they've got you in their clutches, it will be very difficult to get away.


Mar 18, 2015
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Me too
by: Anonymous

My wife and I went into a shop (next door Macdonalds when walking from Villa Cortes Hotel towards Playa de las Americas. We intended to buy 2 tee shirts. We did this but as we left an employee offered me a cheap video camera. I resisted but at 19 euros I eventually succumbed. This was followed by another employee showing us the Clickonica and the Argos catalogue. We succumbed to this and this was followed by the inevitable HD disc and then the offer "we will show you how to download on Friday when you come back to collect". On some pretext we were driven to the boss's shop to meet the technician. We were then told we couldn't download without another disc but could have 2 years to pay!!! Needless to say the money has been taken from our account and HSBC say it was pin verified. We are ashamed at being so stupid but we are relieved to find we are not alone. If it helps to locate the rogues we were informed that the boss owns 14 hotels and several shops in Tenerife. The boss's shop was in Los Cristianos direction. They drove us there but suggested we walk back. I make no racist comments as I am NOT a racist but the salesman boasted that "we Indians are great salesmen".

Mar 18, 2015
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Hyundai Tablet
by: Anonymous

We too have been ripped off by it sounds like the same Asians with the car scenario. We just came back from Fanabe in Tenerife after succumbing to their sales pitch. Firstly it was a tablet costing £45 in our money then into back shop whereby got sucked into buying a "Hyundai" satellite all singing all dancing tablet. Took photo showed it on TV screen. Left to be configured into English, car would collect us day before we flew home and took us to Las Americas where boss man was and the rest is history, but at a cost of £2495 for the hard drive needed!!! When I said no not paying that boss man said I will give you a credit and it will show on your credit card on 30th December 2020! Well, they have taken £3,300 in total from my credit card. The bank are now issuing me with a new card and have put a stop on the other one and no interest will be added whilst dispute going on. I sincerely hope that Sam in the cash and carry shop and Pedro in bossman's shop can sleep at night. In my eyes they are guttersnipes of Asian descent and boss man purports to own the Sheraton hotel in Fanabe - I don't think so. I feel so stupid at having been sucked in after years if saying no when on holiday to these kind of salespeople. I'm not looking for sympathy but at my age of 71 and having survived breast cancer for 2 years this does colour my views of these Asians regardless as to the previous letter on racism he obviously has not been stupid enough to be scammed!

Mar 21, 2015
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Credit Card Scams
by: Anonymous

To people who have been scammed by these con merchants in Tenerife. If paying by credit card contact whoever your card is with and draw to their attention Section 75 of the Consumer Credit Act 1974 as they are jointly responsible with you for purchases made with card and it can be viewed online. If my bank cannot sort my stupidity of allowing myself to be scammed I will quote this to them and hope to get some if not all of my money back. Good luck to all except the Asian conmen!!

Apr 13, 2015
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Clickonica Mini Tab
by: Anonymous

Just returned from Tenerife and having purchased a Clickonica Mini Tab, thought I would try it out. After many attempts to download apps without success I thought I would check it out online. Imagine how I felt when I came across this website and read all your comments. OMG, I've been conned! How gullable can one get but like many others we think everyone is honest. This was a shop in Los Cristianos so everyone beware of these con artists. How can people like this get away with it?

Apr 22, 2015
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Suckers
by: Anonymous

Avoid E Mart in Las Americas. Pedro and his staff are the most despicable plausible people I have ever had the misfortune to come across. They conned my husband and I who are both elderly and were completely taken in and bought several electrical goods which we do not need. On realising that we were being robbed we tried to refute the sale but they were so convincing that we ended up being robbed of a large sum of money. Surely something should be done to put a stop to this corruption. My husband and I both held responsible jobs and cannot believe we have been so stupid as to be taken in in this way by Pedro and his crooked staff. We are the poorer but wiser for our dreadful experience.

Apr 28, 2015
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Amazing Store Targets Vulnerable Pensioners
by: Anonymous

Absolutely shocked and disgusted at how the Tenerife Government/Police are allowing this covert group of experienced CRIMINALS to continue their mafia-like ill-placed business. I am not interested in colour or creed, the FACT IS... these people are continuing to TARGET VULNERABLE PENSIONERS with a well planned and practised technique. The Iberostar Hotel group' in whom my elderley parents placed their trust & money, need to take a degree of responsibility for these actions. Iberostar are in full understanding of this continuing and terribly detrimental practice of RIPPING OFF their clients - and they NEED TO ACT on this. The Tenerife government/police are seemingly allowing this network to thrive. However if reputable businesses do not want to become embroiled in the detrimental effects of such practices, they need to make a stand and address their valuable clients' concerns. The techniques used are akin to kidnapping which is perhaps the next development of this network if left to thrive!!. This practice SHOULD NOT be continuing, is ruining people's vacations whilst also wrecking the reputation of and people's trust in Tenerife!

Apr 28, 2015
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Response From Your Webmaster
by: John

A very passionate post, this last one. I feel, however, that, just in case the Iberostar Group's lawyers ever see it, I'd better make it quite clear that the allegations within it are entirely the views of our anonymous contributor and not those of The Tenerife Information Centre. This website merely acts as a platform for people to air their grievances and does not necessarily endorse or agree with them.

Apr 28, 2015
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Racist?
by: Brian

Whoever posted the complaint about this thread being racist is clearly deluding himself.

Anyway I got 33% back from my credit card presumably because 66% was my stupidity.

Never going to Tenerife again

Apr 29, 2015
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Response From Your Webmaster
by: John

It's a shame that Brian's experience has put him off from ever returning to Tenerife. But, if enough tourists react like that and the island's economy starts to suffer, perhaps the powers-that-be will be finally spurred into action regarding this problem.

May 16, 2015
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Be Very Careful Buying Abroad.
by: Anonymous

We were conned but fortunately only brought the ClicKonica camera. We did not have a credit card so could not buy anything else. They tried really hard. It was Simons shop in Tenerife. When we arrived home we had a message from our bank which we contacted and we could have been conned out of a lot of money if our debit card had gone through. Be very aware. Why can't these people be stopped? It is a big scam.

Jun 16, 2015
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Not Ripped Off
by: Anonymous

Well it's a different story now. I have bought a camcorder Clickonika and frankly speaking I'm very happy with it and I would recommend all the readers that if you don't want to be conned be very carefull before you pay. Nobody forced anybody at gun point too. But this stuff I would kindly say it's not ripped off it's common sense. If you buy and pay for stuff blindly, so no-one is a saint, everybody wants money. Please guys use your common sense and be alert of what you buy.

Jun 17, 2015
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Beware Do Not Buy Anything In Tenerife
by: Anonymous

I have just returned from Playa Las Americas Tenerife & conned into parting with £300 in cash that I had just drawn out for my spending money for the holiday. They persuaded me to buy a tablet. Like others on this forum I fell for their sales techniques - pick it up a day before you go home as they need to load apps on it in English. When I got back to the hotel I thought what a fool I have been I have been conned so I went back to the shop to get my money back but of course they would not give me my money back. So I stood outside the shop and every one who approached the shop I told them not to buy anything from them they had just conned me out of £300 pounds. In the end they agreed to give me back £200 but could not refund it all as they have destroyed the packaging and could not sell it as new. ALL THEIR GOODS ARE FAKE SO BEWARE. Like others on this forum I feel the local authority & police should clamp down on these Asian traders they must know what is going on. THE ONLY WAY TO AVOID BEING CAUGHT IS TO IGNORE THEM AND WALK STRAIGHT BY. THEY ARE ALL AT IT SO BEWARE!!!

Jun 20, 2015
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No Excuses!!!
by: Anonymous

WOW, you bought a ClickOnica Camcorder, aren't they just amazing???, you must be so delighted with your new gadget!!

What a load of b******t!!! I have had the job of inspecting this item and can say after dealing with various trusted brands of camcorders for many years, I have quite frankly never seen anything more child's-toy-like in its design. A child's toy however will actually do what it's supposed to, especially if produced in accordance with strict legal regulations.

These ClickOnica products are made in the most crude manner possible. They are literally a shell with ill-designed parts and internal workings. Produced in the most basic low cost way, perhaps so to be used purely as a tool for scamming!

And hey!! "Nobody is a saint", so let's all throw aside ethics and decency so we can make a quick buck out of these easy targets!!

A bully will often pick on those who have perceived vulnerabilities and these guys are doing exactly that. It seems their main targets are people who are in their prime of life and are perhaps slowing down as they reach maturity.

People who perhaps have a higher degree of trust and a less sinister view of the world, not in a naive manner, but one which comes from growing up in a much different time period from today.

People who are unfamiliar with the digital world and advancements in technology, who don't own the latest Apple gadgets and perhaps most of whom do not have the urgency to be tech aware.

These people have no reason to doubt the word of an established shop keeper. Faced with the storekeepers proposition it may at the time seem a camera or camcorder is a good investment and a memorable way to buy, whilst on holiday and especially as it's apparently a bargain!!! They initially purchase an inexpensive item, the shop does not honour the sale and the money paid is then used as ransom to pull the customer into the elaborate scam. They have no choice but to remain in the store, as they want their goods or money. And by this stage the criminals are well into their game.

There is no place on this forum for those who choose to defend such behaviour - no excuses. Let's keep it real and understand this is criminal behaviour per se!

Jun 21, 2015
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Not Just Tenerife
by: Anonymous

These crooks' activities extend to Gran Canaria also. Do not be sucked in, as I was during April, by the cheap camcorder/upgrade scam detailed elsewhere in this thread and perpetrated by a store called Give'n Take based in Puerto Mogan. Fortunately, I was only ripped off to the tune of 150 Euros for a so called 'Ultra HD Stereo camcorder' purportedly manufactured by Yashica Europe.

Needless to say no such company exists and the 2-year warranty is therefore worthless for what are essentially counterfeit goods. I'm currently in the process of seeking a full refund from my credit card company under Section 75 of the Consumer Protection Act.

Jun 27, 2015
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Los Christians - The Ark Shop.
by: Anonymous

PLEASE AVOID 'THE ARK SHOP'
Which is located on sea front in Los Cristianos.
Unfortunately we were victims of this scam and were persuaded to buy a tablet and other items that failed to work when we returned home to UK.
They all appear to be operated by Asian people who are extremely persuasive. We were told equipment had to be reprogrammed from Spanish into English which would be done by their outlet in Playa las Americas and would be ready for us to collect day before we were due to fly home. They even offered to pick us up from our hotel.
These cretins have no conscience. I am registered disabled with mobility problems.
They were very accommodating and polite and even helped me down ramps into shop. To add further salt in the wound they ask that when we return home we give them a favourable report.
We feel very embarrassed about being conned and losing a large amount of money we can ill afford.
We love going to Los Cristianos, this being our seventh visit.
I am very surprised that the Police authority have not investigated this blight on Tenerife's reputation.

Jul 20, 2015
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Ripped off in Tenerife by Pakistani Men
by: Anonymous

We went on holiday to Torviscas in Tenerife. On 16th July 2015 we were enticed into a shop called 'Port Corner' actually in Torvicas and were persuaded to purchase a cheap iPad. After haggling with the three Pakistani shopkeepers, we agreed to purchase it and after an hour, my husband and another family member were transported by the shop keeper to Las Americas supposedly 'to have the tablet settings changed and have programmes and apps added so that we could use it once we returned home'. They were plied with alcohol and coffee for 4 hours (5pm until 9pm) until they agreed to upgrade the ipad to an Android 'Clickonica' and had to pay yet more money for the upgrade. Throughout the four hours the staff (sellers) changed and changed, a new person came out each time, each of them baffling my husband and another family member with apps, Android and SIM card information, prices in euros and then pound sterling for each part of the transaction. They were told about a SIM card that they could pay for over the next 18 months but needed to leave bank details for this now. They were totally bamboozeled. They were almost brainwashed and now believe they could have been drugged. They believe they saw in excess of 12+ sellers altogether, but could not tell us exactly how many they had talked to throughout their ordeal. The sellers were bragging about restaurants they owned next door but one to their shop in Las Americas and said they were opening 400 hotels all over the island. They were then transported back to Torviscas and were very giggly when they returned. When we asked how much they had paid out altogether in pound sterling, they could not tell us for giggling. We described them as 'two naughty school boys'. Now thinking back they could have been drugged. They likened it to being sold a 'time share'. The other family member purchased a camcorder which did not have a HD card in it that it should have had. All the wires were not in the bag to operate the Android Clickonica either. We returned home the next morning to find that the tablet did not work and to make matters worse our bank card had been cloned and someone then attempted to spend £650 the very next day using our PIN number. Our bank immediately informed us about the transaction and thankfully it was blocked. Please take this as a warning, never ever buy anything abroad such as this, never use your bank cards and never use PIN numbers were you could be watched especially if there is a possibility that you could have been drugged. My husband said the shopkeeper had said 'I will avert my eyes while you type in your number' but in hindsight thought he may have actually watched him. Watch out in Tenerife or anywhere else in the world, be very careful and 'if the deal is too good to be true, then it most certainly is'! Don't be fooled by this scam. We have been in touch with the bank, but have been told as we voluntarily gave our consent and PIN numbers, there is nothing they can do for us. We will pursue this and hope to have our money returned. The tablet is useless and doesn't switch on at all. We have lost our money and want to warn you not to do the same as we stupidly did. We are sensible people who thought we would never allow anyone to scam us! It could happen to you, warn others if you can.

Jul 25, 2015
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Ripped off in Tenerife
by: Anonymous

Hi. all.

This is not just the case of Tenerife,

It goes for all canary islands.

I got ripped off with a Clickonica Tablet in Gran Canaria 2 yrs ago. Had it 6mths then it stopped loading. If you search online for Clickonica you will find nothing no support or any help.

So don't even think of buying any electrical or cameras on any of the Islands.

Aug 05, 2015
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Hols
by: Anonymous

Hola ...Felix was a wonderful tour guide for a great day visiting the national park of Tenerife. From the local coffee at a local bar, to the lava tube and finishing with a delicious local lunch, it was a day that was the highlight of our trip to Tenerife. Felix was also great with our two small children, making it possible to do the whole tour. If you are looking for a way to visit El Teide, this tour will give you so much more than any bus tour. Worth the extra cost.

Aug 06, 2015
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Comment From Your Webmaster
by: John

This anonymous commenter seems to have submitted his or her comment in the wrong place. "Felix" is connected with a company called "One Day In Tenerife", which does offer guided tours. You can check them out at www.oditen.com.

Aug 13, 2015
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Sparks in Torviscas Tenerife
by: Wendy

This happened to us when on holiday in June 2015. These people are scum hope they can sleep at night because it took us weeks to get over. No joy with bank. I now tell everyone don't buy electric goods and we won't be going back. Shame because been there lots of times.

Aug 17, 2015
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Yashica Tablet
by: John S

Hi all,
This scam also happens in Fuerteventura. I was purchasing a Samsung Tab 3.7inch and was persuaded to upgrade to a Yashica Europe 7.5 inch all singing all dancing tablet instead. On returning home I find Yashica does not exist and tablet specs are not anything like as quoted. After purchase of tablet assistant then tried to sell me a memory card ....ultra HD, which he said was to make it work faster. This is bullsh😇. Lucky for me I had no more money so declined his kind invitation. On the positive side the tablet does still work....it has been only 2 days yet....very hopefully might get a few months.
And more importantly I only parted with €100. A fool and his money as the saying goes. Be warned.
The shop is
Star Electronics and Souvenirs
C.C.Lobos Bahia Club
Main St, Ntra. SRA del Carmen
Corralejo,
Fuerteventura.

Aug 26, 2015
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Good
by: Anonymous

Great post! I am actually getting ready to across this information, is very helpful my friend. Keep up the good work you are doing here.



(Note from webmaster: thanks for the comment, but, unfortunately, links are not allowed.)

Aug 26, 2015
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Nice
by: Anonymous

I really appreciate this wonderful post that you have provided for us. I assure this would be beneficial for most of the people.



(Note from webmaster: this is from the same person as the last one. Links are still not allowed.)

Sep 09, 2015
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We can all be gullible in search of a bargain!
by: Gerry

Yes we fell for it too.
Wasn't even shopping for a new tablet as I have an Apple 4 and my wife a Samsung 2.
Encouraged into the Video Sonic shop in downtown Los Cristianos we were shown the new Samsung 4. We eventually whittled the price down to to £55. Wow, what a bargain! We will give it to a relative for a present and come back tomorrow.
Duly did and within a few minutes were told that the Dell Click Konica was even better as it was effectively 4G and worked off Hotspots, therefore no need for WIFI and for only another £50 (£105 in total)
Convinced by the smart salesmanship and the thought of never needing to rely on WIFI again we were hooked. In fact, let's buy 2.
We paid in cash and were told it would take 24hrs to set up into English with Apps etc. Back at the apartment the alarm bells started to ring. Nothing on the Internet for Click Konica, other than bad reviews from websites such as this one.
We went straight back to the shop and after some strong words,were given our money back.
How they get away with it is beyond believe but they do.
We are not racist in anyway but would advise holidaymakers to steer clear of any Asian electrical shops in Tenerife.
Having said all the above, my wife bought her Samsung 2 in an Asian shop in Gran Canaria a couple of years ago but to be fair it was at a more realistic price.

Sep 10, 2015
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A Rip Off Again
by: Brian

Sorry to say I'm another victim. I got lured into it on the sale of a cheap tablet, cost of 20€ then after a long badgering I bought a (better) one, a total of 94€, then had to wait till end of holiday to have it all changed to English, ( managed to persuade to get it the day before).
The problems then started, the pushing of more and more to go with it, taking no for an answer, an argument started, and finally got out with tablet 1 3/4 hours later. So far tablet SEEMS to work.
Premises are : AMAZING , 49515730/L
AVD.CARLOTTA, LOCAL D6. 38650. ARONA, TENERIFE,
( Las Americas ).

Sep 11, 2015
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Paradise Selection / Choice
by: Anonymous

My mum has just returned back from Tenerife Costa Adeje. She stayed at the Iberostar Bouganville Playa on which there were shops underneath one of which was called Paradise Selection/choice.

At first she got offered to buy a Samsung phone for 30 euros and then it quick escalated to being offered the "latest technology" which was this ClicKonica tablet. As to which she purchased for around £72.

She then got taken to the Waikiki beach bar as to where her and her partner were offered a drink each whilst they waited for their boss Gandor Singh.

At this point she told them about how they were leaving soon and she was then informed that his dad owned lots of shops and hotels on the island and gave her a disk saying she could have a discount seeing as she was purchasing a tablet.

This then went into a conversation about this wifi router they could use anywhere on the planet - it doesn't work just some Vodafone router.
She was told it would cost 289 euros for the whole year to use the Internet and make calls. She purchased this as well.

When returning home to the UK. I knew this device didn't exist. I checked Google and stumbled across this forum. She called her bank and little did she know instead of the 289 euros they tried to take 2890 pounds! Her bank luckily declined that payment so Gandor tried halfing the amount saying she could pay the other half next year and told her it would be 144 euros - again turnt out to be 1440.50 with the £72 for the ClicKonica plus fees. All of this she was unaware of! So angry literally trying to see if there is anyway I can help to get her money back. Cheek of it all is that they actually gave her a working telephone number! To which they argued with me. After this all she is now worried about travelling abroad again.

Sep 12, 2015
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Tablet
by: Anonymous

I too was conned out of around £800 in Los Cristianos buying a tablet which I could have bought in UK for around £80. We then had to go to Playa de Las Americas to get it all transfixed for to operate in UK. They took 349euros from my credit card but on returning home to UK, I received a credit card statement to discover a further 579euro had been taken from my account on the same day. I have tried through my banks to retrieve my money but without success so am now going to contact my solicitor to see if they can help. Tenerife is such a beautiful island it's a shame these people are destroying it.

Oct 01, 2015
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Tenerife Scam
by: Anonymous

As all of above tried to buy small tablet for granddaughter. Ripped off by being forced to by an expensive tablet and because we refused to pay 1000s of pounds we now have a tablet that does not work.
THE SHOP IS OMY CASH & CARRY.

Oct 04, 2015
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Scam in Costa Adeje Tenerife
by: Anonymous

October 2nd 2015. We are two pensioners and we were in Tenerife to celebrate his 70th Birthday.

I was scammed for nearly £3000 and my partner £400 between the two shops. 1st one, Amazing in Playa De La Americas, 2nd shop Paradise Selection Bougainville Playa underneath the Iberostar hotel.
We were plied with drinks and a meal at a restaurant nearby whilst we had to wait for our tablet to be converted into English so they said . we had already been pressured in the first shop to buy a Clickonica Exclusive camcorder which is fraudulent merchandise and Tablet and Ultra HD hybrid hard disk all of which have been checked since we arrived home to be cheap rubbish.

They were very clever and had high pressure sales techniques and it felt like brainwashing. The manager was called Gandor Singh, he says his father owns many hotels in Tenerife and we could have a week there free. "Yeah right". Needless to say we feel very ashamed and stupid for allowing this to happen. Such a costly mistake which will never happen again. Please beware of these scams and scumbag people they are a disgrace to their race. I do not understand why the Government and the Police are not doing anything about this as the tourist trade will dry up if this continues. I will never go back there. June, Leicester.

Oct 09, 2015
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SCAMS IN TENERIFE
by: Andy

Hi, I'm writing this just for all of you to let you know that this kind of business will keep running unless British tourists stop thinking Tenerife is a place where you can buy cheap electronics. It used to be 20-25 years ago but not anymore. I work as a tour operator and I WARN EVERYONE NOT TO EVEN SAY HI TO THESE PAKISTANIS AND INDIANS STANDING ON THE STREETS who are trying to lure you in for cheap cameras and tablets. Nothing, and I mean nothing of what they sell is original. Everything is fake in their shops. Please be careful with these shops because they keep souvenirs so that you can get in and then they try selling you their crap stuff. Basically what they do is the following:-

1) Offer you cheap tablet or cameras. I mean, you have to use your brains. Why would they sell you so cheap? Are they second hand? NO. THEY ARE COPIES

2) Force you to pay on credit cards. NO-ONE CAN OBLIGE YOU TO PAY ON CARDS.

3) They offer you to drink something and they DRUG YOU. If you don't recall what you've bought then that is what they are doing to you.

4) Making you speak to their BOSS. Its bullshit. One of them who's in the shop is the boss.

5) DO NOT TELL THEM HOW LONG YOU ARE HERE FOR. THEY GET MORE REASONS TO CON YOU.

012 is the police number which has English speaking operator. If you do ever get into this sort of problem then call them and the police will take action right away. Another point is most of these conmen hire these guys illegally.

If they stop you or ask you what phone or tablet you have or are using, if you're a pensioner then dont tell them anything. Speak politely and say thank you and walk away. Believe me you will thank me for this when you still have your pension money with you.

Don't buy anything from them. Let these cockroaches close their shops.

And NEVER HESITATE TO CALL THE POLICE. NO MATTER WHAT THEY SAY ABOUT MONEY BACK. JUST CALL THE POLICE. EVERYONE has the right to get a full refund on a fraudulent product being sold to them. No matter which island you go to on the Canary Islands it's the same story everywhere.

Oct 10, 2015
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Same Story but with Happy Ending
by: Luc from Belgium

Same story as many here before. We were on holiday and in Puerto Mogan dragged into a shop called First Choice. This is at the end of the harbour.
Two Indians managed to sell us a Yashica Europe UHD-3D for 740€! The day after I used it and filmed a lot and I saw that this thing was worthless. Also checked the internet and than my stomage started to turn... we were ripped off!!
Going back to the shop alone would not have been an option so I called 112 and asked assistence of the police. I made a meeting with the police at noon in Puerto Mogan and they showed up with 2, one police man and the other was an economical inspector. So I explained what happened and afterwords we went together to the shop. The face of the Indians when I walked in .... I didn't have to say a word and in 5 minutes I got my 190€ cash back and 2 minutes later the other 550€ was transferred back to my Visa account.
So lesson learned, never go in a shop that is owned by Indians, Pakistani whatever and specially not in electronic shops!! If you got ripped off, call 112 and ask for ploce assistence. I must say that the police in Gran Canaria did a great job and and thanks to this we flew back home after a nice holiday after all.

Oct 12, 2015
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Rip Off in Tenerife
by: Elizabeth

Whilst on holiday in Tenerife in August/September this year we were enticed into the ARK Cash and Carry in Los Cristianos where we purchased a Konica Exclusive Tablet. We paid 282 euros for this tablet including 2x keyboard cases. We were to pick the items up from Teletronics in Playa De Las Americas on our day of departure where they told us it was better to pick them up on this day because of the guarantee. When we arrived,we were told to go into the cafe next door to have some lunch whilst they finished downloading some apps. When we went back, we were told that these items would not work because they needed a special S.D. Card but with this card we would not need to connect to the internet as it was all connected to satellite and we would not need to pay for internet connection ever again. The card was priced at 1,998 euros. We were horrified and asked for our money back. They got irate and said that we should have read the instructions of the product which we did not have in our possession to use. He stated that he knew the British law and that he was right. We felt that we had no option but to buy as we were rushing to catch our plane home that evening. We decided to purchase and in doing so they took £697.43 from one account and told us that a second card was necessary for our own tablet for it to work with the other tablet and the free phone that they said was included in the purchase. They then took £2047.51 from our other card. They also said that we were to be made V.I.P members to their hotels which included "THE SHERIDAN" IN Adeje. When we arrived home we found that the tablet only contained an ordinary 16MB memory card and no information arrived at our home including the receipts that they kept and the guarantee. Needless to say that no receipts, guarantees or hotel information were sent to us at home.

Oct 12, 2015
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Beware of illegal traders
by: Anonymous

I purchased a Clickonica tablet at a cost of £120.
This was a very long drawn out process by the trader,
Initially I thought it was a very good purchase but from initially purchasing the item to receiving it was 5 days and had begun to smell a rat!! The main excuse was the translating of the tablet from Spanish to English!! I now believe that this process was to stall time so that I would pick up the item just before I flew back to the UK and unable to check over and use the goods.
On returning to the UK before I did anything with the device I had the Tablet checked out by a reputable mobile phone company who have a Geek Squad.
They have given me a letter to present to my credit card company to verify that what I thought I had purchased was not the case and listed all the discrepancies.
The worst thing about it is that the shopkeeper has a Google account and was logged on to my tablet. This breaks the Data Protection Act
This would give him access to my contacts, photos and track my history in browser etc.
He would also know the location of the tablet at any given time.
Please do not be taken in by any of these sales persons and I have listed below the shop in question

Simons
45984596 - y
c.c. veronicas 4
38660 Playa De Las Americas



Oct 26, 2015
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Why Oh Why Did We Get Drawn In!!!!
by: Anonymous

Just returned from Tenerife last week and yes we were taken in and conned by same thing as many of previous posts.
Go in to purchase an item of clothing then they show you a nice little tablet costing only 29 euro, give you the gift of the gab and wham you are hooked in, agree to buy but then they show you an upgrade more suitable tablet, takes you an hour to listen to it and yes you've guessed it you buy it for 280 Euro. Then they say they will download for free all the games, TV etc but you need to collect it the day before you go home!!!!!!!! Alarm bells should be ringing by now but too much sun addles your brain? Go back on last day to be taken by car to another shop where the guy gives you more mind numbing info tells you that you need to buy a fancy HD hard disk at £1,500.00 but everything will work on this through the router he is throwing in for free! OMG lost me two hours ago after taking to his "new" restaurant for free lunch! Agree to set up a direct debit of £29 a month then hubby paid the first £29 on his debit card (or so he thought) come away feeling bamboozled. Get home to find that the day we flew home he took the FULL £1,500 out of the bank via his debit card but because my husband keyed in the PIN on the machine believing he was paying first instalment we have not got a leg to stand on. How stupid could we be?
So please, please do not believe them just walk on by if they ask you when do you go home or say tomorrow!!!!!!!!!!!!!!!!!!!!!

Oct 26, 2015
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Parents Scammed In Tenerife
by: Michelle

My parents have recently returned from a holiday in Tenerife. Unfortunately they were scammed in exactly the same way as the article above. This was at a shop in Tenerife called Teletronics.
After being pushed into having 2 phones they did not want when returning to the UK £1,000 was taken from their account. When returning my father went straight to the bank to try and stop the transaction going through but the bank would not stop it as they were told they had to honour the transaction. The following Monday my father's wages went in and the money was taken although he gave them a chip and pin, he was advised money would not be taken from his account until 2016 and the contract could be cancelled. As above this all happened on there last day and they were rushed for time. No receipts were given and no proof of purchase. My question is will my parents get their money back? The bank are aware of everything and we have sent the phones back to Tenerife. We believe the parcel has been rejected. This was sent signed delivery. The bank have not been very helpful at all. They have done everything they have advised. Sent emails to their fraud team but no response. Where do they stand?
This could be a very expensive experience but please do not be fooled by these people!!
Michelle, UK

Oct 27, 2015
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It's the Same Story I'm Afraid
by: Alan

It's about time the Authorities did something about these sharks as I'm sad to say that we too fell for this well planned scam. Shopping for gifts for our 5 grandchildren we were offered a shopping discount card and then offered a new Samsung tablet for 39 Euros! That was the start of a long well planned campaign lasting over two different shops and three days. We finally came away from the second shop (day of our flight home) quite dazed being coerced if not cheated by deception, strong arm sales and delaying tactics (even to the point of missing the booking out time at our hotel) having not really understood what we purchased with products with no packaging and the only paperwork being brief hand written receipt and two card receipts. We believed we were buying a Samsung tablet (as first shown) but ended up with a cheap Chinese copy (as I found on the internet back in the UK). And yes the last sales pitch was 'you need this aircard for the tablet to work'! We were unsure to proceed so we were offered the use of the Aircard for the first 5 years free of charge on a sale or return basis, but 'we need your bank details'. They took the money from our bank account in more like 5 minutes than in 5 years time! And the Shop: Teletronics at Las Americas. I'm keeping a full log of events and not giving up without a fight although the outcome looks a little bleak. Sad to say it ruined a nice holiday and as a consequence my wife said she doesn't want to go back to Tenerife. Perhaps we need to start an action group and hound these people into the sea.

Oct 29, 2015
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Ripped Off
by: Anonymous

After visiting this shop we purchased 2 mobile phones a wireless printer and a tablet that won't charge up. They have taken £2,000 out of our account with a promise that the router will be posted in two weeks. This was in September 2015 still not received anything but money's been taken out. Is there anything we can do to get our money back? .

Nov 08, 2015
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Also Conned
by: Liz

Avoid Sonimage in Adeje too. Same story - buy a simple very cheap tablet. Then told it does not work so upgraded to one more expensive. I also had to leave it for 3 days for all the apps etc to be put on. Taken to "main" shop in Playa Las Americas to collect; but no extra programmes or apps left so get a taxi back to Adeje. Once home it will not download extra programmes and prefers their internet connection to mine. Feel a total idiot for getting scammed!

Nov 09, 2015
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More Information
by: Alan

Further to my post above we also started off at Sonimage (Costa Adeje) only to end up at Teletronics (Playa de las Americas) three days later. I have a photo of Sonimage just in case we couldn't find it again but unable to post it here! Needless to say I have had no correspondence to date from these sharks. I've written to two consumer addresses in Tenerife (no response as yet) also my banks and tour operator. The reason for writing to our tour operator was to strongly suggest that they get their representatives to make holiday makers aware of this practice as sadly it looks like most of us find out after the event.

Nov 14, 2015
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How Could I Be So Conned!
by: Anonymous

Yes me too. We visited Bazar Om Costa Adeje only to ask a question about a camera...offered a Samsung cheap tablet....thought it would be useful but he said he would put on charge overnight so that he could show us how it works.....yes he then showed us an all singing and dancing clickonica tablet for what seemed to be a good price. My husband talked me into it! He asked us when we were flying back because he wanted to show us how to use it. He wanted us to pay by credit card as he said that would guarantee the product. The person who served us was from India and he was very nice and seemed genuine. Ok so by now we had paid 165euros and had to return to the shop the night before we were due home so that it would be charged up and to being passport so it could be registered with customs......am I suspicious yet? On returning we were taken to Head Office .....a back road shop in Las Americas where they proceeded to tell us that we needed to purchase a chip to make it work with satellite .....Now I am getting annoyed and said I had had enough and wanted my money back.....The owners son was involved at this stage and said it was not possible. My husband said you have conned us haven't you and he got quite nasty. By this stage I was getting very distressed and so we just left the shop. The man who had sold us the item was still being nice and apologised to us. I was really disappointed as I had thought him a genuine person. Obviously a very dishonourable soul....hopefully he will get his comeuppance. Surely there is someone in Tenerife who can investigate this practice as it will spoil their holiday trade.

Nov 15, 2015
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Feedback from Consumer Office, Adeje
by: Alan

I have had feedback and correspondence with Marie (see below) who asked me for some more information to progress my case (see previous posts). I suspect the more that contact her with details the more she might be able to address this practice! I sent an email and recorded letter and she has received both. I hope she won't mind me posting her contact details as a means of trying to assist others who have been subject to these unfair commercial practices, which is covered by an EU Directive (but its a bit of a heavy read)!

María José Rodríguez Valentín
Área de Sanidad y Consumo
Ayuntamiento de Adeje
Tel. 922 711 484 (Ext. 6407) · Fax 922 710 142
mariarv@adeje

Nov 26, 2015
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HOW COULD WE BE SO STUPID!
by: Anonymous

We have just returned from a week's holiday in Tenerife for the first time and really enjoyed our stay.
My husband went into McCoy's shop in Las Americas to buy a sim card and enquired about buying an Apple tablet. We were persuaded into buying a Yastica tablet instead and he asked us to come back so he could install antivirus. When we returned the following day he persuaded us to buy a hard drive card. We thought the hard drive was expensive but he showed us what it could do and we were impressed. Total cost just under £700. He said it was 40% cheaper than Currys or Argos and showed us the Argos catalogue.
Like other people on here "Jack" (if this his real name) said he was waiting for a phone call so the insurance could be guaranteed. We waited a while and then he asked if we would go with his colleague to see his 'technician' who would give us the insurance guarantee.
Like fools we went! We went with his colleague to a workshop behind a restaurant in the main promenade in Americas where the technician said he would give us 5 years guarantee. All was well at that point.
Then another salesman appeared and lured us into considering buying a GOOGLE SATELITE Internet package, including mobile phones, landline and broadband at a monthly cost of £65. Sounded a great deal with the Google name. He 'rang' Google and they wanted verification of our bank. He said we would hear from Google in about 2 weeks time with the package. At this point a third salesman appeared who took details of our driving licence and also wanted to see our bank cards. He handed us 2 mobile phones and headsets presumably as gifts.
When we returned home yesterday I looked into our bank account and credit card account and was horrified to see that a total of £5,456 had been taken out. I am currently in touch with the banks as they consider this is fraud.
This experience has upset both my husband and I and we will not be visiting Tenerife again. The Police must do something about these unscrupulous traders.
SO AVOID McCOYS IN LAS AMERICAS AT ALL COST - THEY ARE JUST A FRONT TO VERY SHADY CHARACTERS WHO MUST BE ROBBING TOURISTS.
WE SHOULD HAVE WALKED AWAY.

Dec 01, 2015
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Rip Off
by: Sylvia UK

We too have been ripped off by a shop in Costa Tequise to buy a Clickonica camcorder. I am going back to the shop to get the guarantee signed ha ha. Next visit police station. I have already contacted my bank so watch this space.

Dec 03, 2015
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Just Bought One in Costa Teguise
by: Ian

Why am I so gullible? Just brought one of the cameras and I only went in to buy some sunglasses. It was the same story they offered me a Sony camera but no card, they showed me the Sony camera on their television and the quality was poor then he got the Panasonic hd camera and the quality was twice as good. They we so persuasive. I don't know if it was worth what I paid for it but the wife was not happy. I feel if I took it back they would deny ever selling it to me. I will never learn.

Dec 04, 2015
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Rip Off at the Android Store and The Company Cash & Carry
by: Tony Donohue from Manchester

We purchased an iPad on the 22/11/2015 from the Android Store in Puerto Colon in cash but we were than requested by a little Indian guy to pay with our credit card as this gives a two year product guarantee. We were then asked to return to his store prior to our departure on the 27/11/2015 to have it upgraded into English by his technical guy, he even collected us on the 27/11/2015 from our apartment at the Club La Costa Monterey Adeje complex at 11.00am. As his technical guy hadn't turned up at the Android store that morning he took us to his other store "a good walk down the back roads through an older building under renovation" near to the Waikiki bar called "The Company Cash & Carry" where it now turns out that he has since ripped us off to the tune of 2989 Euros on my debit card. I checked my bank immediately after this event who confirmed that he had taken a substantial amount out of my account. I went straight back in and confronted him and he said that the Bank Santander would refund this money within the next 3 to 5 working days. He seemed genuine at the time but it has not been refunded!!! So beware of "Mr Jay Singh" and all his associates! Does anyone fancy a joint group return to Tenerife ASAP? "I DO"!!

Dec 06, 2015
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Ripped off Tenerife. Playa La Arena. Store: Sunrise Market.
by: Mauritzsson

Strong warning for this shop Playa La Arena Tenerife.

Selling sattelite accounts..they help you with credit card. They say.."No we will not take your money, but we have to know how much money you have on your card..just to be sure. Everything looks ok".

But when you come home...OMG!...your account is empty!!

Do not! Visit this shop!!!

Dec 07, 2015
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Beware of Park Avenue in Playa de Arena Tenerife
by: Big Dave

Hi there just telling you of my experience of this shop. I purchased a Clickonica 7.5 tablet. The shop owner showed me loads of tablets, I decided on this model because it was quite cheap. I thought yeah good deal until I tried using at home. The tablet works brilliant but the battery only lasts 30 minutes. Tried to have a look at the 2 year warranty but no address or telephone number. PLEASE BEWARE I WAS QUITE LUCKY NOT MANY HAVE BEEN. Cheers Dave.

Dec 08, 2015
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Conned in Tenerife
by: Anonymous

Stay away from

L & M GOKAN'S
C.I.F B-76540574
Avda. Francisco Andrada Fumero, 12
C.C. Troya, Local 10-C
38660 Playa de Los - Arona

Apparently this guy has shops all over the Island and probably trading under various names and all using the same techniques as described in many of the post above. Just keep your hands in your pockets holding down your cash and credit cards, as all you will buy from these guys is junk and will probably find your bank balance reduced as well. BEWARE ANYONE BEARING ANY ELECTRICAL GIFTS!

Dec 13, 2015
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Ripped Off
by: Anonymous

I am just back from Tenerife and have to advise tourists of this terrible scam these Asian shops are doing to tourists.
I went into a shop as I wanted a tablet and some did look too good to be true. I looked at 3 on a shelf and was asked to take a seat. I liked the bigger one 10.5 inch. I was told it was 250 euros but could buy it for 200 euros. £200 came off my card not euros. I was told it was a 32gb thats why it was more expensive. I went and bought it and was told just like a previous post to leave it and he would put apps on it for me, I.e office. I told him I wasn't happy leaving something in the shop I had just paid for and took it away to try it out. I was also told I would get picked up from our hotel but I also thought it was a bit strange so went back to the shop next day as I wasn't too happy with camera and it had no flash. After downloading just 3 apps, It ran out of memory and it was supposed to be 32gb! I was raging at him and he wasn't too chuffed when I went back to him to highlight I had been cheated. He tried to say it had the facility for a memory 32 gb card! What a load of rubbish. He gave me a storage card free of charge but I'm still not happy. My 200 pound tablet I'm guessing is only worth £60. I use it for surfing through the net but not worth anything else. Please stay away from them. If you see an iPad that looks too good to be true, it probably is!

Dec 18, 2015
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Beware of Electronics Shops
by: Gail Kennedy

Please avoid all these electronic shops they are scamming people. I paid 265 euros for what I thought was a Sony Camera after taking a drink from them which was orange juice. I demanded my money back but as it was only a few hours before I had to fly back I couldn't delay. The guy was bragging he was 24 owned an Mercedes e class and had a credit card limit of £100,000. Yes the reason why you scam people. I will write to their trading standards if they have such a thing but if not I am asking our BBC Watchdog to investigate. How many Brits go to the Canary Islands? I am sure everyone would be interested. The travel companies need to alert people!! The shop was Paradise in Las Americas.

Dec 19, 2015
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Rip Off Los Gigantes
by: Anonymous

Yet another tourist ripped off by (Sam) Los Gigantes shopping market Clickonica tablet does not work and cannot connect to the internet. Paid 60 pounds sterling for a device not worth 20 pounds total scum. Hope they get what they deserve my friend.

Dec 24, 2015
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ClicKonica Exclusive Tablet
by: Anonymous

I purchased my tablet 11th October 2014 from the 'duty free' shop 'Media Digital' at the port in Santa Cruz Tenerife. The tablet has suddenly stopped working and won't move from the front screen so is totally unuseable.

Dec 28, 2015
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Paradise Selection
by: Anonymous

Avoid at all costs!
Fortunately these con artists did not manage to rip off my pensioner parents but they gave it a good go!
The "shell game" they use by baiting you with an unbelievable offer on electronics is followed swiftly by the switch to more expensive kit.
Same story as in previous posts...the delays, the numerous different staff, the drinks and additional offers etc.
Smelled a rat part way through and on googling the device they were trying to offer, fortunately this site appeared. They did not like my referring to this site and my parents got their money back. We have also notified the bank and blocked the card.
We walked away without losing money but the experience has upset my folks and made my blood boil.
Such a scar on such a lovely place. Only hope they get what they deserve. Have to believe Karma can be a good thing in these circumstances!

Jan 03, 2016
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Further update on post of 15th Nov 2015
by: Alan

Needless to say Maria has been unable to get any response from the shop Sonimage in Costa Adeje. However, she has advised me to contact the Town Hall. The address is: Arona Town Hall
PLAZA DEL CRISTO DE LA SALUD, 1 ,
38640 - ARONA
SANTA CRUZ DE TENERIFE

This I did just before Christmas and am currently waiting for a response. I would suggest all those that have had a similar experience to do the same. The more individuals that raise these fraudulent practices to the authorities might spur them into action.

Jan 03, 2016
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Lemax Scam Artist
by: David

Offered a Samsung tablet for €39. Offered €35. Deal done. Had to sit for 10 minutes while "warranty" was going through. Made sure he had the money first though. Hard sell them for unheard of tablet, Hamilton android 6.2 blah blah. Stuck to my guns. Wanted Samsung. Then big boss appeared same story. Again stuck out for Samsung. He said be 30 more minutes. I said you don't have it you want us to go. Handed me my money from nowhere. Didn't go to till. I said I'd call police. He asked was I threatening him. I said no. He got very abusive. Said he knew people to sort me. I said I was policeman. He nearly fainted. Then said law was different in Spain. Blah de blah. I left telling everyone in ear shot and in restaurants thematic they were scam artists. Please do not buy from Lemax Express Los Cristianos

Jan 05, 2016
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Ripped Off
by: Anonymous

Again, same as everyone else, stung by Gandor Singh at Paradise Selection in Tenerife. Stitched for £1,700 for a Yashica HD Hybrid Disc. Bank, HSBC, being very helpful in assisting us to try and get our money bank through Singh's bank. All I need is a letter from an expert saying what I've bought is no good but I'm having trouble finding anyone to do this for me. Going to try PC World today. Bank have confirmed that since I've made a complaint there have been more people going to them with similar complaints. These sods need to be stopped. I have also complained and provided evidence to the Consumer Association for Tenerife and am awaiting a response.

Jan 13, 2016
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Sub Continent Salesman
by: Anonymous

These people plague tourists in all popular holiday destinations. Tenerife has a plethora of shops manned by rude, persuasive Asians offering bargain prices on electrical goods. They have no morals and are a blight on the tourist industry.
Don't give them the time of day.

Jan 16, 2016
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Oh Dear Me!
by: Anonymous

I was also ripped off by Paradise Selection Adeje. Bought first a ClicKonica exclusive videocamera, which seems to be very poor quality (394 euros), and finally agreed to buy a Vodafone mobile wi-fi with satellite internet package for 10 years. The methods was the same as with others. The end result: no guarantees, no working wi-fi, no documents, but 6978 euros gone from my bank account.

Stupid girl from Finland.

Jan 23, 2016
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Yet Another Person Ripped Off
by: Anonymous

Oh My God. I feel so stupid as I have also been conned out of €2000. I bought an iPad and what I thought was satellite usage to be paid for over a few years.
I would like to know if it is even safe to use the iPad and these frausters may be able to trace or use your info from it in future.
Can anyone put a stop to these people before they cheat others?
Mayo man.

Jan 23, 2016
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RIPPED OFF
by: Anonymous

My wife and I just returned from a holiday in Tenerife, Los Cristianos. Same story as many here before. We first bought a ClicKonica video camera from the persuasive Asians (240 euros). We were told immediately we had won a prize which was a tablet that would have to be set up. They offered us free drinks and a meal in the process.
Then finally we agreed to buy a Vodafone mobile wi-fi with satellite internet package. The methods was the same as with others.
OMG the end result, ClicKonica video camera cheap rubbish, no guarantees, no working wi-fi, no documents BUT £1665 gone from my back account when we got home.
Please beware of these scams and the scumbags doing it.

Jan 29, 2016
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Another Victim
by: Bert Hatley

I was fool enough to be talked into buying a Yashica UHD-3D. The form was as usual and due to my gullibility. The only time the 'salesman' understood the word 'No' was when I said I wanted to cancel the credit card transaction while still in the shop. The reply was to point out a tiny notice 'no refunds' and the friendly attitude changed abruptly. I am now seeking to obtain a refund through the credit card company, but am not at all optimistic. Why do the credit card companies allow these rogues to continue to use the credit system?

Feb 01, 2016
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HELP
by: Anonymous

Does anyone know the address for the electrical shop Sonimage in Playa Fanabe?

Thanks

Feb 02, 2016
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Information Regarding Sonimage!
by: Alan

Hi,

Address for previous post regarding the shop address is: SONIMAGE, X-0298029-11, C.C. Litoral de Fanaba, Loc. 64, Playa de Fanaba. This is possibly the shop my wife and I got done at, see posts dated 27th Oct and 17th Nov. I contacted the local consumer advise and the agent Maria was unable to make contact with them. The guy we finally ended up in in this shop (tall well built of Asian appearance with short graying hair) took us in his black Mercedes 4x4 to the shop Teletronics in Playa des Americas three days later to see the 'boss' for the final fraudulent activity! I've since written to the Town Hall (signed for letter) regarding this practice but as yet no feedback. My faith in human nature has almost disappeared and sadly my wife has no desire to return to Tenerife.

Feb 02, 2016
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Amazing - Tenerife
by: Anonymous

Husband was on holiday with friends went to this electric shop in Los Cristanos in September 2014 to buy me a tablet costing 160 euro. They told him if he paid an extra 39 euro for 6 months via them (as they had an arrangement with PC world) he would have internet access anywhere in the world. He thought this was OK and stupidly gave our debit card. He was then crowded round and chatted nicely to - while his eyes were averted from the pin machine they took almost £3,000 from our account - he did not even notice:-(

Devastated isn't the word - I had to get a loan from the bank to cover this as we don't have that kind of money lying in our account though we do have an overdraft facility.

Anyway I took this up with my bank and spent the next 5 months gathering evidence - from an IT consultant, PC world (who confirmed this was a scam) etc. It made matters worse because it was a debit card that was used rather than a credit card, and I have to say that the bank took a very dim view (were not as helpful as they could have been) - as the rules regarding both cards are different. Anyway I am pleased to say that despite this I have just had confirmation from my bank that we have won our case and the money is now back in our account. PLEASE DO NOT BUY FROM THESE CON MEN! (They are all Asian men.) We have certainly learnt a valuable lesson here - I hope someone else learns from my husband's mistake! - This has put me off going to the Canaries:-(

Feb 02, 2016
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Ripped Off
by: Anonymous

Went to Tenerife Xmas conned into buying an Android tablet, now back home it's no good all sorts of problems. So today my wife said you have a two year warranty. Went on the Clickonica site and read all about these shops. This shop is OCEAN STORES Costa Torviscas. Don't worry I am going back soon with my sons and I'm afraid thay will not have a shop in any state to con anybody for a while trust me. A true Brit.

Feb 02, 2016
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Hi Brit
by: Anonymous

Good for you Brit. You might also visit Bizar Simons in Playa Las Americas for me as I have nobody to fight my case. Good luck and please report back. Mayo man.

Feb 05, 2016
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Arrecife, Lanzarote
by: Anonymous

I wonder if we've been scammed.
We went into a shop to buy some cigarettes and on noticing my camera the assistant said that he had an HD filter for my camera which would improve the picture quality. He did demonstrate it and we could see an improvement on the screen. We paid 30 Euro for it.
It is a Clickonica brand but I couldn't see a country of manufacture on the box.
If we have a fake at least it was a cheap one unlike some of the other folks here. I can't recall the shop name but it was close to the big hotel there.

Feb 06, 2016
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Ripped off at Leemax Los Christianos
by: Anonymoustraer

My husband and I went for the first time to Tenerife to grab what was to be our last holiday together - he has terminal cancer. We went to Leemax I bought him a tablet to use while in hospital. We got scammed, same story as all of you, took £4.500 out of both our cards. Credit card companies are not at all helpful. We have been so stressed with the illness and this scam, it's set him back. Surely there must be someone or somewhere we can report this and get some justice. They even now, we know, stole our camera with our memories of what will be our last holiday. Carole.

Feb 08, 2016
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Almost Tempted
by: Sib

We went into a shop just a few places down from Waikiki Beach Club, near to Iberostar hotel to buy a Sunday newspaper. He showed us how we could read the newspaper for free (did we really look that stupid!!) on the latest Samsung tablet for only 49 euros. We said we already owned one and left the shop. But I thought I would check the Internet for any information about this. So very lucky as our morning paper could have proved very expensive.

Feb 09, 2016
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Ripped off at Leemax Los Cristianos
by: Anonymous

So sad to hear about this - especially when your husband was so ill - if I can help in anyway - let me know - it is very stressful - I had to do all the donkey work to get our money back - even now that we have - I have still not had any written correspondence from our bank - just telephone calls to say it was sorted and am satisfied it is - it can be done but you have to be tenacious and don't give in.

Feb 10, 2016
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Ripped Off to the Tune of €2,000
by: Anonymous

Hi, reply to ripped off at Leemax Los Cristianos. I also was ripped off at a camera shop and have been in contact with my bank. They requested further details a few weeks ago but I have had no reply from them yet. Any suggestions would be gratefully accepted.
These people should be stopped. They ruined what was otherwise a lovely break which I seldom get.

Feb 11, 2016
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Ripped Off to the Tune of €2,000 by: Anonymous
by: Anonymous

Hi

I wrote about 'Amazing' and my hubbie being on holiday with his friends and being ripped off for nearly 3 grand - it took 5 months to get our money back - the bank was not helpful and you will need to do the donkey work yourself am happy to share this with you

1. Write letter by recorded and signed for delivery to electric shop giving them 14 days to respond - saying goods sold do not do what they said it would do - mention - mislead, misrepresentation- costs quoted and money taken - send copy of receipt (if you were lucky to get one (they won't reply!)

2. Next stage - Gather evidence - with us they quoted special arrangement with PC world so we emailed PC world - they didn't have any special arrangement (said they were investigating shop and wished us well!) - this was 2nd bit of written evidence

3. Get an Independent IT report from a small computer shop - many will do this (charged us £40) - letter headed paper - and a breakdown of what you have been sold and how you have been sold crap etc that does not do the job they said it would

4. Then send another letter to shop(recorded delivery and signed for) returning crap goods they sold you - then make sure you send copies to the bank!

5. Contact bank by letter (with copies of all correspondence you have sent etc and insist they instigate a chargeback on your behalf.

6. Depending on your bank at that stage when the bank know the goods have been returned and signed for - they may instigate chargeback - ours did - and at this stage they put money back in our account but - we had to wait 60 days to see if shops bank would respond because shop could produce evidence - but they didn't of course

This is a short - limited response - am happy to explain more but you will need to go through John the webmaster to email me direct. I am an ex Police Officer and if it can happen to us - it can happen to anyone
Good luck

Feb 12, 2016
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Response From Your Webmaster
by: John

A superb post from our anonymous ex-police officer. If you wish me to be the go-between for people wanting to email you, you will need to send me your email address, via the Feedback form. Similarly, anyone wanting to contact our ex-police officer should contact me, also via the Feedback form.

Feb 18, 2016
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Ripped Off
by: Smith

My brother and I both in our seventies were talked into an amazing bargain: a tablet for 25 euros. We then had to go down the shop for instuctions on how to use it. Then we were told we would have to pay £90 to have it activated at Argos but they then showed us a Samsung which was ready to go which my brother bought. Once he had paid we were told it had to be converted to English and we had to go back the next day. After much arguing we were given a cheap tablet in a plastic bag and were told that's what we bought. What a scam. Please do not use these shops run by Pakistani men. Glad they don't live in England making a living robbing people. Delta Vision just past Sportsbar coming from Guarmina Hotel next to a nice shoe shop.

Feb 21, 2016
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A New Case
by: Anonymous

I was ripped by a shop in Puerto Morgan Gran Canaria. Shop located at the harbour sea front.
This was very bad. Please be careful.

Mar 04, 2016
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Ripped Off
by: Anonymous

My parents just got their money stolen. About 1250 euros. Wish I was in Tenerife now with a shotgun.

Stay away from Indian people (you always should).

Mar 04, 2016
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Never go to Tenerife
by: Gisli

Been reading through all the comments since 2011 after my parents got their money stolen. I actually was planning taking my family to Tenerife one day but the fact this has been going on for so long, only increasing through the isands and more and more people are ripped off with huge amounts makes me sick. Old honest people getting confused with the technology are easy targets. Why isn´t Canarian goverment (police) doing something? I will never put my feet on Tenerife or surrounding island. I will also spread the word...
Thanks admin for your site. I hope many will be warned and these Asian/Indian/Pakistan people meet karma one day.

Mar 09, 2016
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Ripped off in Tenerife
by: Anonymous

Please do not go near any of these shops in Tenerife Las Americas. We had a lovely holiday which was spoiled by these rogues. The name of the shop is ELECTRONICS STORE Playa de Las Americas ARONA TENERIFE 38660 ISLAS CANARIES. HOPE YOU NEVER ENCOUNTER THIS SHOP.

Mar 14, 2016
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Crooks in Spain
by: Anonymous

Remember, that all authorities and politics are similar crooks in Spain as Indian and many others shopkeepers - they are cheating people and not paying any taxes and other obligations with allowance of local corrupted authorities.

Mar 25, 2016
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Smart Tablet Pro Tab
by: Anonymous

Feeling a bit silly having allowed the crooks in The Android Store in Coste Adeje Tenerife (Trendz in Puerto Colón) rip me off. Like your other contributors, I made the mistake of expressing interest and eventually agreed to purchase the Android Tablet. They gave me the same spiel about needing to convert everything to English and arranged to pick us up the day we were returning home to collect the tablet. At that point a smooth talker tried to commit me to sign up to a monthly payment for a Hybrid Hard Drive which would give me access to satellite stations across the globe because the tablet would not work on wifi. At this point I lost it and demanded to be reimbursed. They would not agree to do so and as we were under time pressure to get to the airport they then set it up for wifi and we were dropped back to apt. I now intend contacting My Visa Card Co. and see if I can get some redress. Thanks for help.

Mar 29, 2016
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Lemax Express
by: Anonymous

My 70 year old mother and her friend were also caught by Lemax Express. They took £855 out of my mom's account and £3568 out of her friend's account, same story as most of you, bought 2 x tablets and was told it works with satellite, told to come back a day before departure, got sent to Las Americas as the Samsung tablets were there. They got free lunch and taxi fares paid. They were asked to sign a green paper with their address on for posting the Google account to her. She didn't have overdraft facilities at her bank HSBC, but funnily enough they authorised this payment and won't give her money back. So all her pension payments are going towards her overdraft which she never had in the first place. The bank requested Lemax for proof of purchase, they then sent a copy of an invoice that totals to that amount they deducted saying she purchased an I-phone6 with cover and adapter, but the shop name on this copy invoice was LosGigantes Electronics???? Bull **** and when they received their tablets they weren't boxed up and it was not a Samsung but an Android tablet. I wish they would stop preying on the old folks, they are so vulnerable.

Apr 01, 2016
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Fraudulent Transaction
by: Anonymous

Parents just got back bought a camera and tablet in Los Cristanos for £250,00 sold them sd card etc. They got home and £1500.00 debited off their card too! I really think the tourism board need to get the police and whoever it takes and shut these shops down! Honestly it ruins the holidays and how many thousands get caught every year but these shops don't get shut down! Sounds like underhand payments to ignore the fraudulent shops.

Apr 03, 2016
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How to Get a full Refund on Your Card/cash
by: Anonymous

It's very simple. The next time you're here on holiday, come with the entire gear and your bank statements and head striaight to the police station in Las Americas and they'll sort you out. You shall get your entire money back, that's for sure.
Give it a go.
A good Samaritan.

Apr 05, 2016
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Puerto colon rip off
by: Anonymous

An elderly friend who purchased some electronic junk from an Asian thief, who took 1800 euros more than expected from his card !, is now having great difficulty living because he has no savings to supplement his pension. I would love to help him, but in the absence of paperwork which the thief was supposed to have packed in the boxes, he is having a problem finding the address of the establishment.
The shop is called Hyper Express and is located next to an Irish bar and opposite an oriental restaurant. If anyone who is familiar with the centro comercial Puerto Colon and happens to have photographs of this shop or an address, it would help my friend build his case for applying for help from Trading Standards.
I recommend that people who visit Tenerife, just enjoy the beaches, Restaraunts and browse the shops. Always pay in cash, never hand over your debit or credit card ! Be Safe, you can never be too cautious

Apr 07, 2016
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1989 Euro Bye Bye??
by: Terry Pensioner

Thankyou to all your contributors who have reassured me that I'm not alone in trusting our fellow humans and being shafted by doing so! I'm still waiting for my authorisation code for lifetime internet via satellite. I fully intend to return to see "Pedro" at ZEE CASH AND CARRY in Los Cristianos with police company to collect my money.I hope Pedro has health insurance to cover any accident after the police have left.

Apr 16, 2016
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Ripped Off in Tenerife
by: Dermot

It has happened again. I was sold an Alcatel 2 Pixie phone and on return found it is a a rip off of the original and does not do what is was supposed to do. Maybe I am gullible but the hard sell wore me down and I am a pensioner. I will be contacting people with a view to trying to get my money back. Tour operators should be warning customers of this shop in Los Cristianos.

Apr 19, 2016
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Puerto Colon Rip Off
by: Anonymous

Just back from Tenerife with a Dell tablet bought at Hyper Express. The address is X - 6483049 -Q, Av. Colon, C.C. Puerto Colon, L. 136, Playa De Las Americas Tenerife. It would seem we have been victims too, although we don't know for sure. All the methods tally with our experience. I think we're lucky in that it was a relatively modest sum of 150 euros and we used our debit rather than a credit card. Have checked with bank and the correct sum was taken and we've cancelled the card that was used and had new one. Good luck to anon above. C.

Apr 21, 2016
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LEMAX EXPRESS - BEWARE!!!
by: Anonymous

Again, another scam. My parents were scammed into buying a cheap tablet. They could not take the item away immediately but had to meet the owners at another location. They were taken there by a man called Sam who was talking about he was bringing his family over from India to live in Tenerife. God help us all. The address of these scammers was:

LEMAX EXPRESS
Edificio Bucanero no. 12
Paseo Maritimo
Los Cristianos
38650 S/C Tenerife.

May 04, 2016
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Brainless Buyers
by: Anonymous

Can't believe people fall for this, it's absolutely stupid. They really have no one else to blame but themselves.

May 04, 2016
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Lucky One Who Wasn't Ripped Off
by: Alex

Just returned from Costa Adeje in Tenerife. Bought an action cam in electronics shop Centro Comercial San Eugenio shopping centre. Camera is very good quality and videos are deffo1080p with sound and all accessories. Maybe it's because I have knowledge in technology and tested everything in the shop or maybe cos I told salesman Tahat I work as a police officer in my home country and I want that action cam as a body cam. But it's scary to read all other reviews.

May 04, 2016
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Naivety
by: Someone With Half a Brain

These "scammers" have done nothing but taken advantage of some very naive people. Most of the stories I read beggar belief. It's hard to imagine the kind of stupidity that makes you give all of your personal information, bank details, and get talked into buying something you neither want nor need. "We won't take any money, but we need your card details to check if you have sufficient funds"..

Use your common sense! You wouldn't walk into a corner shop on the UK and buy a phone or tablet would you?? You'd go somewhere reputable!! SO why would you do it 3,500 miles away in a foreign country???



May 05, 2016
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If You Get Ripped Off in Tenerife Go Here
by: Anonymous

If you get ripped out by any of these shops just contact the Oficina Municipal de Informacion al Consumidor (Consumer Rights Bureau). They will take your complaint seriously and more importantly they have teeth and will get you your money back. They have branches in Los Cristianos and Adeje.

All the details are on this page:-

http://www.mydestination.com/tenerife/usefulinfo/6179118/what-to-do-if-you-get-ripped-off-in-tenerife



May 12, 2016
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Yashica Europe Tablet Scam
by: Anonymous

Hi, my elderly inlaws have just returned from Los Cristianos to find they have paid £7000!!!! for a Yashica Tablet they bought while on holiday. They went into the shop to buy some souvenirs, teatowel, magnet etc and while there were persuaded to buy this Tablet. Now normally they would not touch anything like this with a barge pole so we were very shocked. As you can imagine they are distraught. They have told us that they were given a cup of tea and after that everything started to get a bit hazy and they agreed to buy the tablet with their Thomas Cook prepayment card. Then they were told that they could watch Sky TV on it but they would have to purchase a router which would incur a £29.99 monthly fee which would have to be paid for with a debit card. They said they didn't have their debit cards with them so the salesman said he would take them back to their hotel to get them. Somehow they agreed to do this, very uncharacteristic of them which leads me to believe they may have been drugged when given the cup of tea. They were given no receipts and can't even remember the name of the shop, although they can remember exactly where it was. Oh and they very kindly gave them a second tablet and a bag free. My poor father in law is still going on about what lovely people they were!!! I have spoken to the Fraud Dept at their bank who have said that because they willingly entered their pin number there is nothing they can do. Having read the stories on here I am now not sure that they did willingly enter their details but were co-erced. My question is has anyone successfully recovered their money and is there anyone on the ground in Los Cristianos willing to go to the shop to find out the name of it for us. Thanks for reading. Regards G.

May 25, 2016
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12 May Post - Ripped Off For 7,000 - a Reply
by: Anonymous

Dear G re - your post 12 May

'My question is has anyone successfully recovered their money?'

Yes I have recovered the money that they 'stole' - my hubby was scammed in Tenerife - the post is listed here on the site but you will need to scroll back to it - it happened in September 2015 and the bank was pretty useless - if you read my post you will see I had to do all the donkey work but after 4 months the money was back in my account.


Jun 10, 2016
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Rip Off Tablet
by: Anonymous

My elderly neighbours just got conned. They thought they were buying a Samsung tablet, they were told they didn't need wifi or anything to make it work. When they got home, the charger doesn't fit, it's not Samsung and of course they do need wifi which they don't have. They were also told they have to buy the keyboard for it. Ripped off for 260.00. Shop is called Rich World in Las Americas.

Jun 14, 2016
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Tenerife Tablet Scam
by: Anonymous

Guys,

Sadly I have to report that my elderly parents have also fallen for this scam. They purchased a Chinese made tablet for the price that you would expect to pay for an apple Ipad. They were told that software need to be installed and to come back later in the week to pick the tablet up. When they returned to pick the tablet up they were informed that they also needed to pay a £29.99 monthly fee for internet access and this had to be paid for with a debit card. They complied believing they were only paying a one off £29.99 fee and they were given no receipts for this purchase.

Alarm bells started to ring when they were called after returning back to England from their holiday. They were asked why they hadn't started to use the tablet yet. The question was how did they know this? What the hell had they installed on the tablet, maybe a key logger.....

We visited the bank to inform the bank of our concerns and to try and prevent any payments being taken on the card as they had the card details from the purchase of the tablet and the one off internet payment. The bank informed us that actually they had taken £1,500 and that because the pin details were entered there was nothing they could do. I am now not sure that they did willingly enter their details for a payment of £1,500 they were informed it was a one off payment of £29.99 They were co-erced throughout this whole process and although to the word this is not a fraud it is a scam against vulnerable old people and surely the banks have a duty or a conscience to help the elderly and to do something about closing down these unscrupulous conmen.

Any help on how we can take this further with the bank will be much appreciated.

Jun 15, 2016
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Tenerife Tablet Scam
by: Anonymous

So sorry to hear about this - I wrote about how my husband was ripped off to the tune of £3,000 on
Feb 02, 2016 - and we did get our money back but have to say the bank was not that helpful. I made some notes on this in my post

Feb 11, 2016
Ripped Off to the Tune of €2,000 by: Anonymous
by: Anonymous

As far as the bank is concerned the pin number was entered willingly so they see this as a green light to fraudsters to help themselves since in effect 'consent' was given - so what you will need to do is prove that the goods sold were not fit for purpose, and you were mislead into buying something that does not do what it said it would do. You will need an independent report from a computer expert to examine the tablet - most small IT companies will do this for a small charge (cost us £40) I would suggest you to have a look at the notes I made on Feb 11 to this list. It can be done but you have to be tenacious and provide as much evidence as you can. Also try and get the name of someone at the bank - it helps if you can speak to the same person each time. I wish you well - let us know how you go on

Jun 16, 2016
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Paradise Selections
by: Anonymous

I was ripped off by this company last May and to this day have not managed to have contact with them. Letters sent been returned to sender unopened as they went recorded delivery so they would not accept them. Anyone at all going in who could somehow get a phone number for me I would greatly appreciate it. I will be back end of September and will go back and will stand and put people off going into the shop till they reimburse me my money.

Jun 21, 2016
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Telephone Number for Fraudster in Adeje
by: Anonymous

My friend has just learned that her bank account has been cleaned out to the tune of £2500! This was the Android Store, Adeje (tucked away in the corner at the bottom of the stairs). Seeing the last post asking for a telephone number I just happen to have the number of the English spoken man who rang to cancel the pick up (we made our way there and were driven back to Golf de Sur by Victor). The number still on my phone is 604 29 48 19.

Jun 22, 2016
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Ripped off by Paradise Selection
by: Anonymous

I was ripped off by Paradise Selection in January and I'm still trying to get at least some of my money back. Paradise Selection email: acc.paradise@hotmail.com. Phone:0034-922790049.
A girl from Finland

Jun 27, 2016
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Feel Stupid
by: Anonymous

We too were conned out of £5,100 in May and we too think that we were drugged. Same old story about picking the tablet up the evening before leaving the next day and we too are in our 70s. When we arrived home we found that all that money had been taken from our account which I was saving for our funerals. I agree with Tony Donohue Manchester about having a joint trip to try and sort something out.

Jun 30, 2016
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Returning to Los Cristianos
by: Anonymous

We're going back to Los Cristianos in early July. Last year I got ripped off with a £160 Clickonica Tablet at a shop and given a lift to another shop in Las Americas where I was supposed to be having some sort of guarantee signed only to be somehow ripped off with a so called Satellite card for £1200.00 amonst a
The question is Administrator: do I take the items back out with me and try and get my money back or do I just leave the rubbish at home, forget all about it and just enjoy my fortnight out there.

Jul 01, 2016
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Asian Thieves
by: Anonymous

I don't know if it is possible, I don't know how to do it myself. Could anyone send all the comments to the police and town hall in Tenerife and see if we can get these scums locked up.

Jul 06, 2016
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Tablet Scam
by: Elizabeth

My mother was scammed in Tenerife in June 2016.
Shop (name: Tropical, Las Americas) sold her a tablet. She agreed price 300 euros. Told to come back and pick up tablet in a couple of days as he had to convert it to English. On her return he gave her a phone, a Festival charger and a Boogie speaker all as free gifts - she is 84! - and asked her to take out insurance of 29 euros a month and to put her card back into machine to make this transaction. As soon as she came home she told me about this. I contacted her credit card and they had taken 300 euros for tablet and a further £1573.26 for - well, you tell me! She has cried for weeks. We are still waiting to hear if the credit card people can do anything. Knocked her for six. Bad people!

Jul 08, 2016
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Ripped off in Tenerife
by: Anonymous

Hi again - I sent this earlier this year PLEASE READ THIS!!!

I wrote about 'Amazing' and my hubbie being on holiday with his friends and being ripped off for nearly 3 grand - it took 5 months to get our money back - the bank was not helpful and you will need to do the donkey work yourself am happy to share this with you

1. Write letter by recorded and signed for delivery to electric shop giving them 14 days to respond - saying goods sold do not do what they said it would do - mention - mislead, misrepresentation- costs quoted and money taken - send copy of receipt (if you were lucky to get one (they won't reply!)

2. Next stage - Gather evidence - with us they quoted special arrangement with PC world so we emailed PC world - they didn't have any special arrangement (said they were investigating shop and wished us well!) - this was 2nd bit of written evidence

3. Get an Independent IT report from a small computer shop - many will do this (charged us £40) - letter headed paper - and a breakdown of what you have been sold and how you have been sold crap etc that does not do the job they said it would

4. Then send another letter to shop(recorded delivery and signed for) returning crap goods they sold you - then make sure you send copies to the bank!

5. Contact bank by letter (with copies of all correspondence you have sent etc and insist they instigate a chargeback on your behalf.

6. Depending on your bank at that stage when the bank know the goods have been returned and signed for - they may instigate chargeback - ours did - and at this stage they put money back in our account but - we had to wait 60 days to see if shops bank would respond because shop could produce evidence - but they didn't of course

This is a short - limited response - am happy to explain more but you will need to go through John the webmaster to email me direct. I am an ex Police Officer and if it can happen to us - it can happen to anyone
Good luck

Jul 21, 2016
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Thankfully Not Only One to be Caught
by: Anonymous

Yes, stupid me. Last Friday I did the same as all these people and was so disorientated by it all. Had lovely holiday after being so poorly after major op for cancer. Thought what lovely caring people they were. Fraud squad said I am too trusting but they can't help. £2000 spent, promised by owner most would be credited to my account next day, but still waiting. Every comment I have read applies to me, thankfully I am not the only person.
As an OAP of 75 with income of £140 a week, if I told any of my family I would be put straight away.
It's been lovely to talk about it and now get on with life.

Jul 22, 2016
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Fake
by: George

Anyone who has been defrauded by these shopkeepers should contact the tourist info centre in Tenerife and pursue them vigorously. Do not be put off, insist they involve the police. This was my method and I succeeded in having my money returned. Do not be put off, persist in this way and if everyone and I mean everyone does this we will have this practice stopped.

Jul 24, 2016
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Yashica Europe Ultra HD Hybrid Hard Disk
by: Chris Casado

In October 2015 I was approached by an Asian salesman outside an electronics shop in Las Cuchuras Centro Commercial Costa Teguise Lanzarote. I was carrying my Canon 60d camera over my shoulder. He started by asking if he could look at it. Before I can think about it we were in the shop. First he persuaded me to buy a HD memory card having used the usual sales tricks of photos on TV and Currys brochure, then tried to sell me a polarising filter which I refused. The memory card lasted for about 200 photos. At this point I had had no need to recharge the battery. At a local air show I was taking photos of aircraft fly-passes when the camera died. Since the camera was displaying a good battery strength before I started but then would not show a display or operate I tried recharging the battery on my return home. The charger displayed a green light but would still not work with this card or an older card. I took the camera to a camera shop in UK. They replaced the battery and the camera worked with the old card. When I was home I replaced the card with the Ultra HD card and the camera died again. I replaced the Ultra HD card with the old card, still the camera wouldn't work. I recharged the new battery and with the old card inserted the camera worked. It seems that the Yashica Europe Ultra HD card short circuits the battery. This was both a nuisance and embarrassing since I thought I was savvy to these scams. YES it is a scam that can ruin your expensive equipment. Stay clear of these electronics shops in the Canary Islands. Hide your camera from sight. Be prepared to be rude and walk away. Shout, swear and scream the place down if they won't leave you alone. Keep your cash and cards in your pocket.

Jul 25, 2016
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Paradise Selections
by: Anonymous

I asked in previous post if anyone had their phone number a lady from Finland posted a number but it does not work or they have changed it as they all have mobiles. I am back in a couple of months and I will be there, will be dumping leaflets about them wherever I can if I get no satisfaction

Jul 27, 2016
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Paradise Selections
by: Anonymous

The email address and phone number were those Paradise Selections gave to my bank. For me they gave email: account.eu@live.com and mobile: 0034-603330007. Of course they don't bother to reply to any complaints. They are such clever people that they could easily earn their living by honest means, but clearly they are some sort of psychopaths as well and enjoy cheating people. What a pity that these parasites are ruining the tourism in Canary Islands.
A girl from Finland.

Aug 18, 2016
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Help To Get Them Locked Up
by: Anonymous

Try contacting Action Fraud on phone no 03001232040. It is the national fraud intelligence bureau. They review every crime. The more people that get in touch the more chance there is of getting this scum locked away and hopefully some of our money back. The more people that get in touch the more serious they will take the situation. They were very sympathetic easy to talk to. Good luck to everyone.

Aug 22, 2016
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I've Been Ripped Off
by: Anonymous

Was ripped off in Spain by Indians. First time over abroad. Saved so hard for this holiday. My son wanted some earphones dr dr he said 168 euro you can pay by card. Put card in then one said I've got a Konica tab. Put pin in for tab. Said it was top of the range. I said how much have you taken out he said altogether 800 euro went back to Hotel, showed the lady at the desk, she said I'd been scammed. She phone our police to get their police to meet me at shop. I waited at shop. I went in told him police coming. He said if I get police involved they take me to court and that they would give me my money back tonight when the manager was in. Daft me believed him so I said to police they give me my money back tonight. Went back for my money back did not get it. The things I got were fake. They took 1,250 pounds. Bank says can't do anything as I put my PIN in. Cancel bank card. I cried for long time after. The shop called Snapshot Electronics. Do not go there.

Aug 26, 2016
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The Gift Shop Los Cristianos
by: Anonymous

Like most people who have commented myself and my husband were conned into buying a tablet. We were lured in by a guy selling a Galaxy tablet for 39 euros and after parting with the money we were taken through the back where another salesman showed us a much better tablet stating that the Galaxy could not be charged at the mains and had a very limited memory. The tablet was an HD Quad 4 at a cost of 150 pounds. Again we were shown a fake catalogue. Also bought a case with a keyboard. We were told we would need a receipt for the tax and that this would be given to us at the shop in Las Americas. A car would pick us up. The car did come and when we went to the shop they said we would need to come back the following morning to get the receipt and the antivirus. This was the morning of the flight home. The guy did come for us but when I said I wasn't going they got nasty. No doubt saved myself from further rip off. The guy from the shop was like the lead character from the Best Marigold Hotel. Said he was going to be a personal trainer. I hope he hears this comment and realises he is better than this. Seemed like a nice guy but I suppose this is all part of the scam. Best advice ignore them all. Just walk past as though you are deaf. Might seem rude but I think this scamming is widespread.

Sep 19, 2016
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Address of the Gift Shop in Los Cristianos
by: Anonymous

The Gift Shop
X- 6910337-X
C.C. Bucanero
C/.Juan Reverón Sierra, 4
38650 LOS CRISTIANOS

These people try the same with us, but to no avail.
It is an organized club (Mafia similar).

Sep 23, 2016
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The Gift Shop in Los Cristianos
by: Richard

Just recently my wife and I had a week's holiday in Playa de las Americas. We went to the beach opposite the small port in Los Cristianos and looked in "The Gift Shop" facing the beach. We were approached by a sales assistant who demonstrated a computer tablet for 20 euros. My wife paid the 20 euros and we were asked to sit at a desk near the back of the shop while the technician set it up! While we waited the technician produced another tablet from under the counter and proceeded to demonstrate it attached to a TV which was on the counter. Among other apps it showed a Sky football match in HD. We asked where our tablet was and he said the assistant had gone to get it from the warehouse! He said the tablet he was demonstrating was by far superior and I paid 181 euroes on my card. He then suggested it would be better with an integral keyboard so I paid another 70 euros. He said before use the tablet should be charged for 48 hours and if we left it in the shop he would put on all the software for another approximate 600 euros which would have a lifetime chip and access to all the things. When I questioned him he said it was Android and worked by receiving direct from a satellite. To cut a long story short with all the hustle and intimidation we paid another 485 euros and £130 in cash. When I returned home I found that it had none of the so called apps or access to Sky TV and is probably a cheap copy of the genuine article. I feel so stupid to have been scammed like this. The Indians running the shop have no morals and took us for innocent fools. Stay away from this shop and others like it.

Sep 24, 2016
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Lucky Escape
by: Anonymous

We stayed in Puerto de La Cruz last week and were overwhelmed with number of electrical shops and were duly tempted by the ridulously low prices of the goods compared to what they cost in the UK. We contemplated the various 'special offers' from the sellers in different shops and whilst looking for the best deal (we were after a 4K video camera) before parting with our money (or should I say credit card which was obviously the preferred option for the sellers) I wanted to check out the specifications etc on the Internet first before choosing our purchase. One of the cameras was a Clickconica which we had not heard of before, but having been spun a convincing sales pitch by the seller, thought it seemed the best value for money. When researching we came upon this site and thank goodness we did before parting with our money, getting ripped off with counterfeit goods and risking our bank account being accessed too. Thank you everyone who contributed to this page for the sound advice and the warnings, they are very much appreciated as reading your experiences we were definitely heading this way too, which is unnerving as we consider ourselves to usually be careful and not easily tricked which shows how convincing these sellers are.







Sep 27, 2016
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Yup We Were Conned Also
by: Anonymous

We have just returned from Adeje having experienced similar experience to so many people on here. I am so annoyed for letting myself be talked into purchasing not one but two tablets. It started by us just browsing for gifts to bring home when the guy showed my husband the Samsung tablet for €49 this looked good so decided to have one each. We were then passed to another guy who was going to set them up in English. Eventually we were convinced to actually upgrade to a more superior tablet and unlimited access to Internet. When they wanted us to go back to collect items they tried to get us to call on the way to airport. Needless to say this equipment doesn't work as advised. We do intend returning to Tenerife so I will be calling in to give these rogues a piece of my mind. Unfortunately I may end up getting arrested

Oct 03, 2016
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Ripped off in Puerto del Carmen
by: Denise

I'm so ashamed to say I've also fallen for this scam, I still don't know why I did as it wasn't something I really needed...It started off with an Apple Air iPad €95. My partner and I were looking and they said there were only two left. We were stalling and about to walk out when he said you can have them for €85. At this point they knew they were onto a winner with me. I handed over the €85 Euro and he said do you understand Spanish as you will need to know to understand what you have to do with iPad. We then had to wait while he was going over all the costs of downloading apps for it, nothing came free. At this point we were starting to realise this wasn't a good idea, asked for my money back which he said was impossible but he was able to show me a different tablet which had everything free on and could also stream movies onto TV. It certainly looked good and I was tempted over the fact that the iPad was going to be no use to me... Once he had finished showing me this all singing dancing tablet he then went onto extra cost as it was worth so much in UK. He produced a catalogue Currys showing the tablet retailing at €699. I now wish I'd have just left and lost the €85 but instead they got another €149 out of me ... the tablet doesn't exist in the UK and is soooo slow. I feel so stupid for falling for this scam and having lost hard earned money ... nothing but scumbags they are and I hope by telling my story it will help stop it happening to anyone else... Just hope karma exists and they get what's coming to them, just don't know how they can sleep at night. :(

Oct 11, 2016
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The Gift Shop in Los Cristianos
by: Anonymous

Hi, we were sold a tablet, Movie Tab Pro 75, by The Gift Shop which was a complete fraud. They demonstrated, on their tablet connected to a TV, that it could receive Sky, TV, Movies etc direct by satellite because it was Android Technology. The scam was well worked out, drawing you in to buy a cheaper tablet and, when you paid for that, introducing a "better one" and then the add-ons and operating system etc. We lost approximately 800 euros. The shop was run by Indians who were very pleasant and convincing but basically took all the money we had just before we returned to the UK. Why don't trading standards or the police stop this?
Richard Kirkland.

Oct 16, 2016
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SCAM
by: Anonymous

ClicKonica zx-7. Looked like a bonafide shop at the port....so if you're at the port of SANTA CRUZ AVOID THIS SHOP AT ALL COSTS....
MEDIA DIGITAL.
OPORTUNIDAD DE ORO S.L
EDIFICIO FRED OLSEN, 2D
MUELLE. SANTA CRUZ.

Oct 17, 2016
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Very bad shop in Adeje
by: Anonymous

I have very bad experience with Click Cash and Carry in Adeje. They round talked me and wrote a false invoice to document the amount that was deducted from my credit card.

Oct 25, 2016
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Ripped off in Tenerife 25 October 2016
by: Anonymous

What a pity I didn't know about these Indian rip off shopkeepers before holidaying in Tenerife. I was conned into purchasing an Android tablet, then the same as previous conned tourists talked into an upgrade, and finally a TV Android box. All of this after the complementary (drugged) drink. On returning to the UK I checked with Barclaycard to see if I had been charged the £29.99 for a monthly charge of using the TV Android box (as promised by the shopkeeper) and given bombshell news that I had been charged £3498!!!!
The shop address is:- Edificio Bucanero
12 Paseo Maritimo
Los Cristianos
38550 S/C
Tenerife.

Oct 31, 2016
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Thank You
by: Sob

Just read all coments. Thank you, people. Been here in Tenerife, my wife is convincing me that here electronic stuff is a bargain. You saved me money and maybe more since I wouldn't just go home without my money. Personally I believe cons are the lowest life form of human beings, in my job I hunt'em, therefore I sum up these

1. No credit card use, cash only
2. Do not buy on first visit of electronic shop at all, no matter what you miss
3. This brands you name are all rubbish
4. Do not drink any of offered
5. The eldest cin rule: if it looks too good to be true...

And a question for all of ya - they did't threat you or use force?

Nov 11, 2016
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Rip Off Postal Service
by: Anonymous

I was in lanzarote recently and went into a shop and bought two postcards to send to my grandchildren in the UK. I asked about stamps and was sold stamps for sunpost and told to put cards in red post box.

To date my grandchildren have still not received their cards. Going on TripAdvisor there are numerous complaints that this organisation (sunpost) never deliver any cards posted in their boxes. Why are Canary Islands allowing this blatant rip off of tourists not least the disappointment of friends and relatives never receiving promised cards.

Nov 18, 2016
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Ripped Off
by: Anonymous

Returned from a week's holiday in Tenerife and found the same thing happened to me after buying a tablet for 160 euro. Was taken to another shop from Los Cristianos to Playa de Las Americas. Returned home to discover 1957 euro taken from account. Name of shop Tobacco Bay Edificio Bucanero, 12 Paseo Maritimo, Los Cristianos 38650 S/C Tenerife and I noticed this name and address on another complaint.

Nov 23, 2016
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Oh Dear What Have I Done?
by: Anonymous

I have purchased a tablet and paid for it. It is getting all software update and I have to collect it tomorrow. Is there anything I can do to get my money back???

Nov 24, 2016
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Scams
by: Patricia England

We were on holiday in Tenerife our last day and we bought a tablet and cover with keyboard, 140 euro. We were told that we didnt need Sky TV as they gave us a portalble wifi. Then I put my card in to pay it was the last day there. I got home the next day and they had taken all my money out the account plus the overdraft. I was devestated. I stopped my card as it was still pending but so far not had money back from bank. The name is Stopper Shop and they sell cigs there. How come they are getting away with all this I do not understand? I love Tenerife but not sure if I will go back there in the future.

Nov 27, 2016
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Ripped Off by Android Store
by: Anonymous

Since returning from holiday where we purchased an Android tablet the whole process started well but when we returned to the store to pick up the Android, we then entered into a process of trying to get more money out of us, saying we needed an SD card to make the Android faster. They downloaded a programme for TV & Sky to programmes & then wanted 495 euros for the extras or they offered to do it on a monthly contract. We refused. Since we have returned home & reading comments on these shops we feel that we have been ripped off. How are these shops allowed to operate with all these scams showing no respect for people & no respect for themselves, living off fraudulent money? The store in question is Android Store, Costa Adeje. Surely these stores should be stopped from trading. This has spoilt our holiday experience on Tenerife and perhaps many other people. Don't think we will return to Tenerife.

Nov 29, 2016
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Avoid The Android Store At All Costs You Will Be Ripped Off!!!!
by: Tony Donohue Manchester

Good morning fellow tourists please see my comments below from my visit to the Android store in Adeje last October 2015!
Just beware of these scams as they are still happening 12 months after my last visit, these people will rip you off "SO BEWARE YOU HAVE BEEN WARNED"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 04, 2015
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by: Tony Donohue from Manchester

We purchased an iPad on the 22/11/2015 from the Android Store in Puerto Colon in cash but we were than requested by a little Indian guy to pay with our credit card as this gives a two year product guarantee. We were then asked to return to his store prior to our departure on the 27/11/2015 to have it upgraded into English by his technical guy, he even collected us on the 27/11/2015 from our apartment at the Club La Costa Monterey Adeje complex at 11.00am. As his technical guy hadn't turned up at the Android store that morning he took us to his other store "a good walk down the back roads through an older building under renovation" near to the Waikiki bar called "The Company Cash & Carry" where it now turns out that he has since ripped us off to the tune of 2989 Euros on my debit card. I checked my bank immediately after this event who confirmed that he had taken a substantial amount out of my account. I went straight back in and confronted him and he said that the Bank Santander would refund this money within the next 3 to 5 working days. He seemed genuine at the time but it has not been refunded!!! So beware of "Mr Jay Singh" and all his associates! Does anyone fancy a joint group return to Tenerife ASAP? "I DO"!!

Dec 02, 2016
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Scammed Like You
by: Anonymous

We would love a joint return to Tenerife to try and get these scum bags locked up. Unfortunately we lost over £6000 so can*t afford to go. Good luck.

Dec 03, 2016
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Amazing
by: Anonymous

This went on for a while but we got our money back eventually - first letter - more to follow if you wish

==================
Amazing
49515730-L
Avd Andrada Fumero
Carlots. Local D6
38660 Arona
Tenerife

11 November 2015

Dear Sir

Further to my letter dated 23rd September 2015 sent by international recorded delivery and to which I have received no response I now write to you as advised by my solictior enclosing l tablet model number FC-M002N2 and a card which you said would provide internet access anywhere in the world.

I have had all the goods inspected by an independent computer expert who confirms 'the sim card is in fact simply a HDSD card adaptor to enable a mini SD card from mobiles or tablets to be used with a standard SD card reader, secondly the Android tablet is a cheap unbranded tablet which has a hacked version of android installed. The Android O/S has been installed by the manufacturer without the required royalties to Google inc. As such the tablet software is both unsupported and vulnerable to cyber attacks.' etc he would consider all 'items presented to me not fit for purpose, inparticular the SDHD card' etc

All the items you have sold to me have been misrepresented as being something else, they are not fit for the purpose you promised me and I am therefore returning them to you by international signed for recorded delivery.

As I have pointed out in my previous correspondence, I would like a full refund for the amount that you have removed from my bank account. £2832.85.

I have reported this matter to my bank who have instigated a dispute to reclaim my money back. I have also been in contact with the European Consumer Centre UK who in the event of my not receiving a satisfactory resolution will take this up with the Spanish Authorities inTenerife on my behalf.


Yours faithfully


======================

No reply - so suprise - move on to step 2:-)

But we got our money back!!!


Dec 05, 2016
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Amazing - Tenerife
by: Anonymous

I just wanted to add that the bank did virtually nothing to help - if I had listened to them I would be nearly 3 grand down. The shop didn't respond to my letter but because it was sent recorded and signed delivery I could prove they had the goods back. Only at that stage did the bank start the charge back procedure. The money went back into my account whilst the bank investigated it. The shop just ignored their own bank for requests to explain why they had taken such a huge amount of money from us - so after a period of time (think it was 21 days) the money became ours again and the matter was closed.

These are easy pickings for scammers and a lot of people just won't bother with the hassle (not helped by indifferent lazy banks!) but they should. By the way I didn't consult a solicitor it was just words:-)

Dec 17, 2016
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Fraud Buy
by: Anonymous

Just returned from Lanzarote where I purchased a
tablet for my wife. Not electronic wise opted for shopkeeper to change to English mode and set ready for use and arrange guarantee with Samsung.
Was asked to collect next day, him knowing we were flying home then I was then told I would need a monthly contract for 5 years which I refused as not what I wanted - just a basic tablet. He insisted I could not cancel as contract had been agreed with Samsung and forwarded to me by email at home. I had to take out 5 year contract but could cancel after 1 year. He had already taken my credit card for contract with Samsung. When I arrived home checked with my bank and found I had been charged £2400 for a 35 euro tablet. Am trying to get money back from Bank. Shop Tech Stores trading under name of Samsung.

Dec 20, 2016
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Tenerife Scams and Lanzarote
by: Anonymous

Am so sorry to hear of your last post - thought it was mainly Tenerife but appears to be widespread across the Canaries. I totally understand how you feel - the last 2 posts before yours I wrote. Please be very tenacious with pursuing this especially with the bank - who might blame you! But don't give in - you can get your money back - it might take time and some effort on your part - but we got our money back. Hard lesson to learn.

Good luck - am surprised the UK media has not picked this up - I contacted BBC watchdog but got no reply:-(

Jan 12, 2017
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Sonimage Cash and Carry Adeje Prom
by: Sue

Do not buy anything, or give your details or cards or ANYTHING.
Scammed for £2000 altogether. Even took me to the airport. How stupid am I?
Do not believe them.
Do not think they must be genuine.
Sam the Man - avoid like the plague
His boss - what can I say, you got me good and proper. I hope you can sleep at night.

Jan 25, 2017
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Goodwill and Other Shop Scammers
by: DaveK

25/1/2017. GoodWill shop Tenerife just appeared on Rip Off Britain, BBC1. From experience there is only one genuine electronics shop in Los Cristianos.
Gala Bazaar, Avenida Suecia, uphill around the corner from the church. Family run, not pushy, will refund if not happy. Have been buying from them over twenty years, including a 40" flat screen Samsung TV at the same price as available in UK. You'll see local residents in there which is a good sign. My thoughts are, 'Why buy an expensive camera when on holiday?' You'd do it before you left home. Same goes for any major item, like a holiday apartment, not paying more for an odd week in a TimeShare.


Jan 25, 2017
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My Thoughts
by: Graham

I first heard of this via the BBC consumer programme Rip-Off Britain: Holidays this morning.

Having a particular interest in scams and how fraudsters behave, I would like to say this:

It is simply not good enough for a few people to write here that it is unbelievable that anyone has been taken in by these schemes. Just because they haven't does not speak for everyone else and we are all human and many are vulnerable.

Another point is that this thread does not go anywhere close to being racist: thieves are thieves regardless of skin colour.

But one point that hasn't been raised is that of the device needing to be converted into English, this is a total falsehood.

With a tablet or mobile phone, you set the device into whatever language you use in the settings yourself.

I am in my early fifties but have many older friends, couples who regularly go to the Canary Islands and I have linked this webpage in email to them as a warning.

I think that they would never be allowing themselves to be tricked in this way but I do not know for sure do I? We are all but human.

Lastly I wish to express sadness and anger at the unfortunate ones who have lost money to these villains and hope that one day the authorities will be putting an end to these scams and the fraudulant shopfront stores.

Good luck and best wishes to those still trying to recuperate funds.

Jan 25, 2017
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Reaction From Your Webmaster
by: John

Well said, Graham and thanks for doing the email link.

Jan 25, 2017
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Update
by: Sue R

Hi All
Please go to the police near the bus station between Las Americas and Adeje. (Comissaria de Policia National)
I made a statement (denunciation) on Monday after being ripped of to the tune of £2000 2 weeks ago and they were extremely helpful.
I was seen very soon and the police were very professional and understanding. They said a ring of scammers (about 30) had recently been arrested and we need to report the crimes properly or they cannot help. I travelled back to do just that. Get photos of the scammers/shop fronts and staff and keep all documents, cards used and bank statements to take. It cost me a flight and hotel but it was worth it as I feel I am helping the rest of the potential victims. My case will now be investigated and
hopefully people brought to justice - I may need to return for court but will combine it with a holiday. I will not let them win.
The police said the scammers wear victims down until we succumb to the scams. It is important we do what we would in this country. I am annoyed at myself but feel better after talking to the police. They were brilliant.
If I can help anyone, I am happy to talk or e mail with the details I have discovered on this unpleasant journey. Good luck and stick at it.



Feb 01, 2017
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Ripped Off In Adeje
by: Anonymous

Same story. A carton of cigs, ending up being a tablet costing hundreds - part on debit card, part euros and part English pounds. Constant upgrading until everything was confused. Same old meal, drinks etc. Final pickup one hour before leaving. Even shown an Argos catalogue which must have been faked. On arriving home, nothing worked and a technician confirmed that it was a piece of junk with none of the features on it.
It would be a good idea if the travel agents would take note of all these complaints and give all their customers going to Tenerife a warning.

Feb 01, 2017
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Never Thought I Would Fall For Their Sales Pitch
by: MadOAP

I only went in to buy a deodorant and got caught up into their sales pitch of a bargain Samsung tablet for a real special price of 39 euros . Once I had paid the money was taken up doubly quick and come this way, thinking I was going to a tall point to pick up this Samsung tablet we were taken into another part of the supermarket where all the cameras, tablets etc were. Another two men then got into a sales pitch to say there was another tablet which was even better and before you know what is going on you are drawn into their banter about these tablets. Then it is another 120 euros they are taking from you. Once you have paid they give you a receipt and tell you they will come and collect you on the last day of your holiday to bring you back to the supermarket to show you how it all works and give you the tax form for the tablet. What a lot of cods wallop. They say that the tablets are all in Spanish and they have to change it to English. Once we got back to our accommodation I looked on line for this tablet which was called a Fujitab and low and behold nothing whatsoever came up on the google search, we had been ripped off. We then decided we would go to the Police Station and explained everything to them but they said they could not do anything. We then decided we would go down to the supermarket and tell them we were having to fly home asap as there was a family emergency and we would need the tablet straight away. They even then tried to get us to part with more cash for antivirus (which is not needed for tablets) and we would be better buying a hard drive. I tried out this tablet and it was alright but certainly not worth 164 euros which we had given them . We had a word with the people who dealt with our accommodation and it was arranged that he would come with us to ask for our money back or we would phone the police. I also noted on one of your comments about a Form of Complant that they were obliged to give you if you asked for it. They were not keen to give us our money back and one of the men said 164 euros is nothing I have spent more on a meal, they said you go to the police so I was quick to say I want a Form of Complant then. He then phoned somebody and told us the "Boss" would be coming in 10 minutes so we just stood at the counter and before long he put 164 euros on the counter and took the tablet. We said gracias and walked out.

PLEASE BEWARE Of these Indian men. One of them has been mentioned as the one with the wonky eye he is Sam and I am sure he has an artificial eye. There are always different men and they move their shops around to confuse you as it us hard to recognise which shop you were in in the first place.

The one that we had dealt with us the Supermarket on the ground level of the Puerto Colon Centre. I would like the Tenerife Trading Standards to watch these traders.

Feb 03, 2017
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The Next Step!
by: Alan

I've been a constant visitor to this site since my wife and I suffered the same trader tactics, see my post made 2/2/2016 above. Since then, despite different ways of trying to get help, I'm still no further forward. So, following Sue R's post on the 25/1/2017 I have sent all my records by signed for post to the Police at the address given by Sue R i.e

Comissaria de Policia National
Av. Los Pueblos,
S/N, 38660 Adeje,
Santa Cruz de Tenerife
Spain

in the hope that the Police will do something! If we all did this perhaps, as a minimum, they will stamp out this practice and save future tourist a ruined holiday. One can only hope :)

Feb 20, 2017
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Oh Yes, Me As Well!
by: Anonymous

Yes, I was taken in by Rich World 1 in Playa de Las Americas.

I was sold two Toshiba tablets which, having no internet connection at the time, was unable see this was a sub standard tablet unavailable in UK. Pleasant Indian man and his brother were very persuasive, and showed me a (fake?) brochure showing a much higher price than we paid.

Back home we find these very substandard, although they do work and having inserted a micro sd card at least we have some useability.

I must be getting old and foolish.

Mar 08, 2017
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Feb 2016
by: Anonymous

I wrote about 'Amazing' in 2016. Hubbie was scammed but after a lot of aggro and no help from the bank I got our money back! Am here on holiday this week with son and tracked down the shop today and gave the staff a wake up in front of a load of tourists. A few came up to me and thanked me. Sadly I don't speak German so couldn't warn them not to go in. I did it all over again 10 mins later. It felt good for me and the chapter is now closed. Sadly for some it is just beginning:-(

Mar 11, 2017
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Clicking a Camera
by: Anonymous

Having just acquired an iPad I have looked up this site, and yes I was scammed by the camera shop on the Main Street in Los Cristianos, Tenerife. I bought what I thought was a bargain tablet and video camera. PLEASE FOLKS don't be dragged into this shop. The foreign chap was so say saying his prayers when I was browsing at what looked like shiny new cameras.
I was lucky because I reported this to my credit card co. and retrieved all my money back as soon as I returned home in the UK.
If you go on holiday anywhere in Europe don't even look in the shop windows - Walk on and enjoy your holiday stress free.

Mar 13, 2017
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Android Store Puerto Colon Rip Off
by: Anonymous

Don't even enter the store. These are rip off Indians. Bought a Samsung tablet after checking everthing ok.
Went back later to collect....they had changed it for a cheap Chinese tablet...looked exactly the same!!!!

DON'T BUY ANYTHING ELECTRONIC IN THE CANARIES!!!

Mar 23, 2017
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Amazing Adeje Tenerife
by: Anonymous

My Husband and I were on holiday end of Feb beginning of march 2017. Walking past Amazing we were looking at a shirt for my husband. I was waiting outside and wandering why it was taking him so long to come back out. When I went in the shop he was looking at a Samsung tablet for 45 euros. He decided to buy it and was then was passed to Asian man called Alex who was showing my husband how it worked. He then showed him a Samsung tablet more advanced costing 283 euros. He bought it and was told to pick it up near to the end of our holiday. When we returned to pick up the tablet we were told if we paid extra money we did need wifi as it worked off satellite wifi so we could use it anywhere. We have recently purchased a caravan so this sounded ideal. We paid another 1,165 euros. I was given a Samsung phone and tobacco which they said was a goodwill gesture so we thought it was a good deal. On returning home we now realise we have been ripped off. We are going back next year and will be going into the shop. We will call their bluff as they have told us if we are not satisfied they will refund our money.

Apr 01, 2017
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Another Rip Off
by: Anonymous

We have been well and truly ripped off in Los Cristianos. The shop is Rich World. A guy calling himself Peter sells you a cheap iPad then he passes you over to his brother called Roy who sells you a more expensive Samsung, then a keyboard, then a Samsung iPhone wich they say is an s8. It is an a6 made in China. Both the phone and iPad are fitted with a mobdro which allows you to get Sky sports, Sky news etc. On the last day to another shop where they say that it will be converted to English and they give your wife another iPad, a watch, a radio, earphones etc. I had a receipt for 1066.33. When I checked my bank statement it was minus £5280.34. I hope someone can stop these Asians from ripping people off. Can anyone help? Or are they going to get away with it? I am 81 years of age. I wish that I was 60 years younger - it would be a different story.

Apr 03, 2017
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Advice
by: Anonymous

Hello. Here's a number for national police and there's a special department for all these electrical frauds. You just simply need to call and give them the store details and they are well aware of these scams. Many tourists have already got the solution, so I guess it's the best way to fight back.
0034-922-789-950
0034-922-789-103

Apr 09, 2017
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Stopper Shop
by: Anonymous

Dutch national television has made a programme on the crooks at Stopper Shop. The SBS6 programme "Oplichters in het buitenland" (Crooks Abroad) aired on 7 April 2017.

Apr 24, 2017
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Tobacco Rich World1 Tenerife
by: Katrín

Got ripped off April 2017 by Tobacco Rich World1. Don't buy anything from them. Same story, sold me Samsung Galaxy s8 but I got a8 and a memory card and unbreakable glass and pick up the day before I went home and blah blah blah. I feel so stupid. Just want to warn people don't do buisness with them.

Apr 30, 2017
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Dont Be Stupid
by: Anonymous

I have just read this thread.

What I can't understand is what on earth people are doing buying unknown brand electronic goods from traders in Tenerife etc? What makes it all the more baffling is that the prices being paid are considerably more than you would pay for a real brand item in PC world/Curry's or Argos etc.

Whilst I am sorry for you losing money, it seems to me that many of you are almost walking around with the word 'target' on your heads.

My only advice to you is never answer an email from a Nigerian Prince trying to get money out of the country, and whom just picked you out of 4.5 billion people to benefit from helping him. Actually while I think of it, don't answer any emails telling you that you have won 'El Gordo' (The big one) aka the 'Spanish Lottery', even though you never ever bought a ticket.

Sorry if this doesn't sound sympathetic, but we are living in the 21st Century and smart phones. You can check prices and scams in minutes if you want to.

So don't be stupid ... use your brains.

May 11, 2017
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Yet Another Mug!
by: Anonymous

Ripped off in Lanzarote on 09/05/2017. The old town of Puerto del Carmine has an electronics shop that was staffed by one person when we walked past. (This shop is an outpost for a larger shop, Tech World 2, in the main town.) There was a Samsung tablet on offer for 40 euros.(Ok, folks, just let me get to the end, even if you already know what's coming.) In the past I've bought cheap tablets that turned out ok although limited, so I thought I'd take a chance on a probably obsolete Samsung at that price. After taking our money, the woman asked some questions about model colour and then made a call to someone else who'd be there immediately with the required colour. Someone arrived - a fast talking salesman who rubbished the Samsung (part of the assassination was a story about the battery overheating, so why was the damn thing on sale in the first place?) and persuaded me to part with 200 euros for a good-looking 9.5 tablet.

He even tried to sell me a neat keyboard-containing case, saying that the keyboard had a built-in Norton virus checker, but even I wasn't that gullible.

I now know that the Clicktronics tablet has hacked Android 6 software, rudimentary touch-screen performance, and a very disappointing battery life even after I uninstalled all the online junk services I've no need for. It works, but it's certainly not 200 euros worth. I'll have to load it with Linux or a clean copy of Android and find a use for it.

Lessons learned.

First, the oldest of all. If it looks too good to be true, it probably is. Don't let a stupid price switch off your critical faculty. Walk away.

Second, Don't buy on impulse. Know in advance roughly what you want and how to recognise it. Maddeningly, earlier that same day I walked away from a camera shop without even looking at prices because I hadn't researched the available cameras for my particular purpose. In contrast, the fast talker couldn't even produce a technical manual specifying maximum memory etc. So why did I buy it? One, brain switched off by greed, and two, overconfidence in my own computer experience.

Third, after you've been cheated, check your bank details and secure whatever is left. In other messages in this site you'll read stories of some damagingly large money frauds. We paid using a Eurocash debit card and I was afraid that it had been emptied. However, it's more secure than I realised. The rest of our money is intact and the bank confirms that the account is now being watched.

Any good news? Well, I won't fall for that largely self-inflicted scam again, at least not until the next time! And I've been dithering for some time over learning the innards of Android, so now's my chance to do some serious programming to rescue my new tablet.

Sorry if all this is too late for most people on this site, but pass the lessons on to your friends.

May 20, 2017
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Rip Off
by: Anonymous

ANDROID STORE IN ADEJE

The Android shop in Tenerife AVOID at all costs.
Tried to sell me a tablet for 30 euros. I paid in cash then bought a case for it. While waiting for the tablet paperwork to be printed another guy kept showing me another tablet much better telling me to buy it at another 100 euros as I can get wifi anywhere and all apps are free. I was adamant and stood my ground and said no but I was in that shop for well over an hour still being bamboozled by at least three different Indian/Pakistani men wanting me to buy more expensive tablet. In the end I was given my 42 euros and sent out, and never will return there again. People please be aware and don't enter this shop at all. Complete rip off.

May 21, 2017
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Us Too
by: Anonymous

Stopped off in Playa de Las Americas, while we were on a cruise last week. Was standing outside a souvenir shop, when someone from the shop next door said he would give us a money off voucher to get 20% off tobacco in his new shop up the street. Whilst inside, he showed us a 7" Samsung Tab 8Gb which needed a contract. I told him we wanted a 10" 32gb tablet, so no thanks. His brother then came and got what was supposed to be a 10" 32gb tablet out of its box. Showed us 'the same one' in the Curry's catalogue and he gave us a talk about how wonderful it was - we were there ages. He put it in a case for us and into a bag. Luckily neither of us had a credit card on us, which he didn't like, and we paid €170. It wasn't turned on in the shop as it wasn't charged and there was no signal. When we got back to the ship, I took it out of the case (which didn't fit) - it turned out to be a Fujicell 8gb 7.5". Can't believe now, how we got talked into it.

Hope this helps stop others doing the same thing.

May 21, 2017
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Punta Limones Lanzarote
by: A Tourist

Prices displayed are then double at till, they say your fault and can't give refund even though you've not left the shop. Had to make scene to get money back. Nothing but scammers. Avoid this shop 'Punta Limones' Lanzarote.

May 21, 2017
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Tenerife Scam
by: Lynda Harper

Was in Playa Americas from 8th May to 15th May 2017. We were in the marina Puerto Colon area, went in Hyper Express shop to buy tobacco. Was approached by Indian man trying to sell us a tablet. As we were walking out he offered it to us for 25 euros, so we agreed we would buy it. He then took us to the back of the shop and we were offered an Android tablet by another salesman. After a bit of haggling got him down to 95 euros. We were then told to come back in a couple of days to collect as they had to convert tablet to English, also put apps on and do paperwork for tax. Went back to collect and they tried to sell us a contract for £20 a month or could buy as a one of for life. Agreed to that and paid £250 pounds. When we got home I asked my son to check it out for me. Found out I don't need a contract as it's not a phone and paid too much for the satellite connection. Luckily they have only taken what I agreed to, even though I have paid too much. Will be trying to get my money back. Warning - don't buy anything from these shops. We were duped as we were already in the shop more fool us!!!

Jun 25, 2017
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Scam
by: Dennis Codling

Just returned from Tenerife 17/06/2017. To cut a long story short we were sold a Android Naugat tablet 7.0 shown in a very good ARGOS brochure. We paid €198. The following day we went back as we were not happy with the product. We could not get our money back. On returning home we checked with Argos only to find that they had never heard of this product and certainly do not have brochures in any European country.
Never go near this shop: MATARANI CC Americas Plaza
Loc 22 AVD Americas, 38660 Arona Tenerife. I am about to make a complaint to the Tenerife Trading Standards. Can anyone give me a better department to contact? denniscodling22@gmail.com

Jul 17, 2017
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Conned in Playa de Las Americas
by: Anonymous

Do not buy anything from Sunland shop in Playa de Las Americas. We were conned into buying a Fujicel tablet which turned out to be rubbish, it does not work properly. We contacted our bank as we paid by credit card. The shop actually forged an invoice. Luckily we were reimbursed the money by our bank. These shops should be closed down.

Jul 19, 2017
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Firm of Swindlers Selling Electronics
by: Anonymous

Several tourists have been swindled in shops selling fake electronic devices. We experienced the same. After returning to the shop together with friends we were able to save most of our loss. One of the employees made a receipt with a stamp: Tropics, Veronicas, Playa de Las Americas. Reading several reports describing the same procedures in this shop and other shops you can just wonder: How can this go on? Tenerife is a good and an interesting place. But these bogus enterprises are bad publicity for the island.
ADVICES:
Never buy electronics or cameras in these shops.
Never enter these shops: You may be outnumbered.



Jul 20, 2017
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BAD START, GOOD ENDING
by: Anonymous

XMAS 2016
While I was on holiday celebrating my 75th birthday in Playa Las Americas, Tenerife, I purchased a PC Tablet using my credit card from a shop called Rich World for 62.50 euro. The Asian shop owner said his name was Roy then told me that if I wanted it to work in UK, I would need to change it for a dearer up to date Toshiba tablet and need to pay a further 81euro. At this point I said no and asked for a refund as I had not left his shop. He refused to refund then we argued. He then took us to the back of his shop as it was putting off customers. He said if I would pay the further 81euros, he said the Tablet would work anywhere in the world as it was a satellite tablet. I have since found this to be untrue and part of the fraud.
I reluctantly agreed and paid the futher 81euros for the Toshiba tablet. He then told me to put this Toshiba tablet in the safe at my hotel after I had charged the battery and bring it back with my passport and credit card for tax exempt form and conversion to English on the the last day of my holiday, and he would give me a tax form for airport customs so that I would not be liable for tax. He knew the time my bus was leaving my hotel for the airport and told me to be at his shop for 10:15hrs on my day of departure to UK. On arrival at his shop my partner and I were met by another man who said his name was Peter and told me we had to go to their other shop to see their technician who would set the tablet up for me and do the paperwork with my passport & credit card. He then paid the taxi driver who took us to the other shop named on my credit card statement as ''Tropics''. They gave us drinks while we sat outside, we now think we were drugged, one of the men stayed with us outside the shop and kept saying they would be ready for us soon. We started panicking because we had to go back to our hotel to get our cases and board our bus at 11:30hrs.
Finally a man who said his name was Dan turned up, took us to the back of the shop asked for all my credentials. He took details of my passport including credit card and my email address and mobile number, saying they were needed for free Google internet and free phone calls for life worldwide, the payment he would send off to Google. He said the memory was now full after him putting on free antivirus and free TV program called Mobdro. He put in a micro sd card he told me it was to enable Google satellite and Google would contact me when I got back home. The total cost for Google lifetime satellite and micro sd card being 985euros and asked for my credit card. I agreed as I was starting to panic as it was nearly time to collect our luggage from the hotel and then get our bus to the airport, so I paid 985euros and we left the shop. He then put us in a taxi back to our hotel and he paid the driver. We only just made it back in time for our bus. I now realise it was a plan to scam me and get us in panic mode. When we got to the airport I looked in the bag he gave us but no paperwork was found. Since arriving home no contact from Google. I have since found out that these people are fraudsters after reading reports on this web site.
I cancelled my credit card to stop further fraud and have been issued with a new one.
The good news is that my credit card company has reimbursed me under Visa Chargeback Scheme rules £821 for me being mis-sold.






Jul 21, 2017
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Ripped Off
by: Jason Watts

I bought a protoshitab in for $140 in cash and it's a fake, no barcode on box and address is wrong as I can't find anything on it.
Which is Britannia shop
b-76672963
edif Bucanero local 12
386550 Arona
Tenerife

How would I go about getting money back?
Bought on last day before flight back to England.

Jul 26, 2017
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Scam
by: Polstar

Don't trust any Asians in Tenerife. They don't care about ripping you off nor do the cops because they wouldn't be permitted to trade. Have a good time, buy your tablets, electronic stuff in the UK. Happy holidays, be safe.

Jul 28, 2017
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Ripped Off
by: Anonymous

I've just recently been ripped off for a camera. 420 euros, said it was a good deal. 120 euros over the price. Like an idiot bought 3 more items and found out. Took for another 80 euros. Police were great. Went with me to shop. I tried to get money back but couldn't. Police officer said to give me something to the value of 200 euros. Told shop keeper to f off and keep the money. Only way I can warn others is by this website. Shop is called...... Hamasson store. He owns 2 shops.

Jul 30, 2017
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How Could We Be So Stupid!
by: Anonymous

Please refer to my blog dated 26 November 2015.

We did recover some money through my current account and the credit card company refunded me so much, but we were still left with a debt of some £5,000. And faulty goods. We are still very upset by the episode and certainly will not visit Tenerife again. I hope the police will do something about these camera shops but I have my doubts. Also I think the travel company reps should be warning visitors.

Please avoid McCoys in Playa de Las Americas.

Aug 30, 2017
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Rip Off
by: Anonymous

Puerto del Carmen, took money out twice, said machine was running slow. Started with 35euro then upgrade ended up taking out 370euros. Don't buy in this shop NEXT ELECTROINCS SEA FRONT PUERTO DEL CARMEN sorting with bank now. SHOP NOT INTERESTED. REMEMBER NEXT ELECTRONICS it is beside down from American Indian restaurant.

Sep 16, 2017
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Apple Watch
by: Sandy

I bought what I was assured to be a genuine Apple Sports Watch from....SHOPRITE SPECIALIST IN: Digital, Video, Photo Cameras etc.
6, Pto. del. Carmen. Lanzarote.

The salesman assured me numerous times that he was selling me a "genuine" Apple Sports watch.....which turned out to be fake...
WHY CAN THESE PEOPLE GET AWAY WITH THIS.....ARE THERE NO TRADING STANDARDS TO BE ACCOUNTABLE FOR..?

Sep 22, 2017
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Sun Land
by: Sharon

Can anyone give me any advice about a shop called Sun Land beside Compostela beach? I have bought a quite expensive tablet from them but I'm now worried it may be a scam. Any help welcome.

Sep 22, 2017
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Tablet Rip Off
by: Anonymous

Been a gullible victim to Indians in Tenerife.

Oct 02, 2017
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Another Sorry Tale
by: Anonymous

We have just returned from Tenerife. We were on holiday there last week and whilst there visited Ruchika Electronics C.C. Puerto Colon L-132 Tabaco Liquor Souvenirs & Beach Articles. We went in to buy cigarettes, and whilst there were shown a tablet which the salesman told us was 62 euros. He then passed us to another guy Sam who told us this was not a good one and showed us another which he said was the best we could buy. This was priced at 240 Euros, he said we could use this for Satellite TV and phones so we wouldn't need WiFi and could cancel our Broadband and BT TV Package. We agreed to buy it, he then said he would need to register it and load apps on it, so we paid half upfront and he asked us to come back two days later to pay the balance. We returned to the shop to collect it and pay the balance, at which point he said we would need to speak to another salesman to learn how to set it up, he said we should come back again on the day we were leaving, which we did. This time we were told we had to pay a subscription of 39 Euros a month, we said no because none of this was mentioned initially.
He then said we could make a one off payment of 2340 euros with no further payment. We didn't have the full amount so paid 1100 euros and he agreed for us to pay the remainder to his account when we returned home. When we got home we went to an electrical shop who told us the tablet was inferior and not fit for purpose and worth about £ 40.00. He had also given us a free Samsung phone which he said was worth £600.00 and turned out to be worth about £60.00. He said when I made the final payment he would call me with the code to enable the tablet to activate. Needless to say I didn't pay the remainder, but have still lost £1300.00. I called him to tell him that I had checked the devices out and they were inferior. He replied that maybe they needed updating!! He said he would talk to his manager and call me back, which of course he didn't. I realise we have been very stupid, but they were extremely clever in the way they persuaded us and put pressure on. Please do all you can to stop these scammers from ripping people off. I will never come to Tenerife again, they totally ruined our holiday. I have the details of the account he gave me to pay the money to below: We paid cash.

OM Ganpati Electronics S.L.
Bank name : Popular
Bank Branch : C Commercial San Eugenio Local 58 Adeje - 38670
IBan number : ES68 0075 1003 9306 0043 7728
BIC / Sort : Popuesmm

His Telephone Number : +34632388642







Sent from my iPad

Oct 04, 2017
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Ripped off by Indians and Pakistanis in Los Cristianos
by: Anonymous

On 20 Sept they sold me an Android tablet for 56E.
I paid by debit card.This was the day before my back
flight to Europe.They even took me from Puerto de la
Cruz to Los Cristianos and back, telling me the duty free factura is valid only 24 hours.Then in my country I saw not 56E but 310E payment on my card!
The name of the shop:The Gift Shop C.C Bucanero C/.
Juan Reveron Sierra,4, 38650 Los Cristianos TENERIFE.
Now I am reading so many comments like this.
What about the Police in Tenerife. Do they read these comments or not? What opinions does it make of Tenerife?
22 Sept 2017.

Oct 07, 2017
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RIP off in Spain
by: Anonymous

Can't believe this. Been ripped off for 1400 in Lanzarote. Saved hard for this holiday. Not a single penny in my bank current account, they overdraw me. Going on about Samsung pad and ear phones, got Argos book out. I think it was fake. Saying we got deal as it did free Internet, could have for 250 e. Ask if got bank card, put it in machine. Turn my head because the other bloke was talking to me. When I got home they wipe my bank card out. First time over abroad as I’ve had treatment for cancer. I’m a carer for my son who has ADHD. Last holiday over abroad. Scum they are. The shop is called Snap Shop Electronics. Down the long road. First time over abroad and last time. My bank say can't do nothing because I used my card. Took pad to shop even that’s fake. Hope they can sleep at night, scum bags.

Oct 24, 2017
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Ripped Off
by: Anonymous

Like so many of the other contributors to this page I have also been duped by the Indian Electric rip off team. In this case it was The Gift Shop, Playa De los Cr.Comercio: 334550340.

It seems that I have had about £1,300 stolen by the rapidly changing tablet scam. I am very upset as I assumed that I was worldly wise. I have informed the local police and also UK fraud office.

I have been visiting Tenerife for more than 20 years and this is the first time that something like this has happened. If the official channels do not produce a result I have been assured by friends that I have on the Island that it will be sorted.

Nov 14, 2017
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Ripped Off In Tenerife
by: Janet Roberts

We purchased a tablet from Ganapati Electronics SL and were sold for 700 euros what we now believe was a free Kodi app by these people. My husband has advanced cancer and he wanted to be able to stream Sky etc. These people have no morals and give Tenerife a bad name.

Nov 26, 2017
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Fraudsters
by: Anonymous

BAZAR ALLURE is another fraudster. They also have an Indian cafe adjacent to it. My goods work so far but told payment wouldn't be taken off until Feb 2018, not so, and payment would be taken by Google, and it would cost me £1200. They took nearly £1500 out of my account. Will now have to wait to see what happens come February when they think they may get more money out of my account as I have put a block on it. We are going to go back in March and I won't miss them.

Nov 29, 2017
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Samsung Tablet Scam
by: Anonymous

Beware of the Ocean Department Store in Costa Adeje. I was conned into shop with the offer of a Samsung tablet for 29 euros. Said ok I'll have it so went to back of shop were another Indian guy gave a load of guff about the tech details of the tablet. Said his mate was getting the box for it then got another one of shelf and tried his best for us to buy this top of the range tablet. I had handed over 29 euros knowing the tablet was worth a lot more. When I refused the dear one he got agitated saying is this not better do you not like the quality? I said I want the Samsung. He then said his warehouse wasn't open and gave me 29 euros back. Conmen. No wonder Indian traders get bad names. A-holes. Be aware guys.

Jan 07, 2018
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Ripped of in Tenerife
by: Anonymous

We called into a shop the Electronics Store
Playa de Las Americas
ARONA. TENERIFE
On 27/12/2017 we called into this shop for cigarettes which we bought and the shopkeeper asked us would we like to buy a
Samsung tablet at a reduced cost so looked at it and seemed
a good offer so we agreed to buy. After some hassle he wanted us to buy a different tablet but we refused when it came to paying. He insisted paying by credit card but we stuck to our guns refused. Later his brother came to show how everything worked so we bought a second tablet total 240 euros. They parcelled them up and said if we had any problems we could take them to his brother's shop in Liverpool 1. We got back to the ship, opened the packages and realised 2 old age pensioners were scammed (but I took a picture of him) so beware go to this shop.

Jan 22, 2018
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May They Rot In Hell
by: Anonymous

Wasn't ripped off buying electronic or photographic gear as I am a bit too savvy and expert in these matters. I was ripped off buying 5 fake stamps for my postcards in Puerto de la Cruz. So beware the Asian shopkeepers as they will scam you even if it's for a couple of euros. How low can one stoop!!!

Jan 26, 2018
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Illegitimate So & So's
by: Arnie

I walked into the Electronicas store in the Calle Hoya, Puerto de la Cruz to buy a lens hood. I was instead shown a greyish filter which I was assured would do the same job, The chap was very persuasive, and being only 15 euros I bought it. Then, however he tried very hard to sell me a macro lens, originally 100 euros, then 80 and finally 60. He was most upset when I wouldn’t buy. He showed me the "Curry’s" booklet with the lens at 220 to 320 euros according to lens diameter.

I googled the lens, a "Yashica Europe" lens. These of course do not exist, they are a cheap Chinese manufacture. Probably wouldn’t function as a macro. I didn’t stay long enough to find out.
This is just a warning, I’m choked that I was scammed, but haven’t lost enough to lose sleep over.

Feb 06, 2018
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Asian Scam Again
by: Anonymous

In November I fell for a double scam In Tenerife. The first was in a clothes/electronic shop on the front near Bouganville Hotel, Playa de las Americas; where I was persuaded to buy a Samsung Tablet at a bargain price. While it was being prepared with an "English pack" I was upsold to an iTab 7 with HDMI outlet that I was told had a far better screen resolution, this too had to be converted to English but would take a little longer.
The Asian guy took my wife and me to the café next door to his shop and treated us to coffee while his "Tech guy" was working on the iTab. When we returned to the shop we were told the "Tech guy" has had to go early and was unable to do the conversion. The Asian guy apologised and said we could have it ready for the next day and also said he would pick us up from our hotel in Los Cristianos.
I had paid the 50euro asking price for the original Samsung and needed to pay a further 30euro for the upgrade. The Asian issued a full cash receipt for the 50euro with an added note of extra to pay for the iTab. He took my telephone number and we arranged to be picked up for the following day at 11.00am outside our hotel.
The next day at 10.45am I answered my phone to a call from the Asian guy; he said he was unable to pick us up until 4.00pm. At 4.00pm on the dot we were picked up in a taxi accompanied by the Asian guy. The guy said the traffic in Las Americas was horrendous and he would take us to his boss’s shop in Los Cristianos to pick up an alternative iTab 7.
We arrived at the other shop which was under the road leading to the harbour. We were taken to the back of the shop and introduced to his boss, another Asian. After exchanging pleasantries and coffee, boss guy said he had a fantastic deal that would interest us. It took a lot of persuading but we eventually agreed to a software package that would give us unlimited for life access to old and new movies alike and also all the programs distributed on Sky TV. I challenged him about the copyright and legality, he assured me it was legal as it was only "streaming" and not downloading the content. To this day I don’t know how I was hoodwinked into parting with 900euro for the software but he was so smooth and convincing.
As a thank you he treated my wife and me to a beautiful meal with wine at the Boat Restaurant next to his shop. By this time it was 7.30pm (where had the time gone?) and the boss guy took us back to our hotel in a taxi; en-route he reminded us we needed to charge the iTab for a minimum of 12 hours before using it. When we got back to the hotel we didn’t charge the iTab because we were traveling back home early the next morning.
In the morning when it dawned on me we may have been scammed, I telephoned my bank to stop the credit card transaction used to make the payment. The bank claimed it was a legitimate transaction and couldn’t stop the payment. When I arrived back home I started a "claim back" procedure, it took a lot of convincing my bank but I eventually got the full card payment back. I have the iTab and enjoyed the refreshments/dining in resort so I have seen something for the 50euro cash paid out.
I’m back in Tenerife in March and I was thinking of paying both shops a visit. I may even print a few scam warning notices and hand them to any customers in the shop at the time.

Feb 11, 2018
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Have I Been Seen Off
by: Fred Bristow

Just paid £266 for a Yashica Erope UHD X80 camera from MEDIA DIGITAL, Portunidad de oro S.L B 76533363
Edifico Fred Olsen, 2D Muelle- Santa cruz. I am now back in UK and cannot find anything at all about this camera. There was no HDMI lead in the box when I opened it. I cannot find any authorised dealers or repairers anywhere on my so called 2 year guarantee. Does anyone know if Fred Olsen has anything to do with this shop?

Feb 12, 2018
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Los Cristianos CROOKS
by: Anonymous

I was only out for a walk and a look around and got ripped of by £100. They even phoned my hotel room and when I told them to leave me alone they then came to my room!!!! I had only bought small android they told me should have been £650 because they refused to let me leave the shop! I have travelled many places on my own but I have never been so frightend. The hotel changed my room for me but I am so glad to be home. I always thought I could handle such people but when it happens it's a different matter.

Feb 12, 2018
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Feeling Really Stupid
by: Anonymous

Just the same story... conned by a group of Asian shop keepers whilst on holiday in Tenerife. Paid 300 Euros for an android tablet, that, since we returned home is found not work properly. They also tried to get us to sign up to a package which would give us unlimited movies and much more. When it became clear that we were not going to sign up, their tech man started to get irritated. We felt the need to leave quickly... taking the tablet with us. PLEASE AVOID:
"Hyper Express" Av. Colon, CC Puerto Colon, Las Americas...next door to "Fosters Irish Pub"

Feb 17, 2018
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Lack of Warnings From Travel Agents
by: C Regan

Just returned from Tenerife. I fell for this scam by buying a tablet which I was told had been manufactured by Android. I was subjected to the patter, as below and paid by credit card but was taken to near by cashpoint to withdraw money because my credit card "Would not produce full
amount". I withdrew £600 and was told to withdraw another amount. I was provided with a phone number, which proved to be false.
On arriving home, with great expectations, tried the 'Display OLED 4K' tablet but nothing.
I got in touch with Nationwide but they were unable to help, other than to tell me the credit card transactions had been denied and that only one cash machine withdrawal of £290 had been accepted. Shop: 'Best Choice,' Adeje Tenerife.

Feb 18, 2018
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Beware Maarta Rani, Playa las Américas
by: Anonymous

Buy nothing in this shop! It is a massive scam. Beware!

I was conned into buying a Fujicell Tablet, which is a Chinese fake that stopped working within days.

I also bought an EasySpeed power pack that never worked.

On my next trip to Tenerife, I hope to have a quiet chat with Johnny - the boss and the slickest con artist that I have ever met.

Mar 13, 2018
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Thieves
by: Skilling

This shop Tab Store San Eugenio Adeje Tenerife is the most vile. They are just all thieves who ripped us off and even swapped the Samsung Notebook we paid for and changed it for a cheap model when we were not looking. Also, we paid for Google and they stole our money and changed the SIM card as they knew we were leaving the next day. So please do not give these people your time. There are other good shops there, it was just unfortunate for us. We were conned by them.

Apr 04, 2018
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Wish I’d Read This Page Earlier!
by: Viv

Just like all your other contributors, we fell for the scam of buying a Google tablet, Bose speaker and a Samsung phone. When we got them back to hotel, after waiting 2 days for them to have the language changed into English (essential, we were told), the goods are definitely not any brand known to man outside Mumbai.
The Tablet was a Toshitab although we were shown the original in a Google box, the Samsung phone we haven’t t picked up from them yet.
We have put a stop on our credit card and will be at their shop first thing in the morning, the police will be next on our list.
We were lured in from the street by them saying they had apartments to rent.
How gullible were we?
Shop is
THE FAMILY SHOP
X3995696K
1b, C.Com Magali
Calle el Coronel
Los Cristianos 38650



Apr 04, 2018
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Trying To Sort Things Out!
by: Viv

After feeling totally ripped off we went back to the shop to try to work out an amicable solution.
We have come back to the hotel to try the goods with the understanding that if they are not to the promised standard we can exchange, although a refund was non- negotiable!
Watch this space.......will report back if we have found a genuinely honourable trader.

Apr 22, 2018
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Beware of Scamming by Shopkeepers in Tenerife
by: Anonymous

After reading most in here I feel and hope I have been let off lightly.
Was out shopping and went into a tobacconist. At the back were electrical items and salesman showed me a Samsung Notebook...40 euros. Told him I would think about it.
Went back next day and said yes I was interested...I was asked what colour I would like and I chose a black one .....I paid the 40 euros and then was asked to take a seat and would we like a drink while they sorted the guarantee out ....My sister and I declined the drink and a technical expert ( I will use the word "expert" loosely) brought out another MORE expensive item, tried to sell this to me ...I told him there was no way I would be buying a more expensive item....I would just like the one I have paid for......When he realised I was NOT going to upgrade he then started getting annoyed ....I asked him to give me what I paid for and he lied and said that the other salesman had gone to their other shop to get it and it could take up to first of all 10 minutes....then 2hours and then wait for it.......they had none left and as it was Saturday the warehouse was closed!!!! Yeah right.....They had got me there under false pretences with a promise of a Samsung notebook only to try and get me to upgrade to a more expensive model.....All the assistants are in this together.....I asked them how they slept at night when they were scamming people into coming in and ripping them off....These bastardos aren't interested in being honest trustworthy shopkeepers. They are nasty scammers who aim to spoil your holiday and rip you off.....I think the Tenerife Tourist board should get rid of these thieves as they will loose tourism because of them.
BE WARNED!!!!

May 06, 2018
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Feeling like a fool
by: Anonymous

If I had seen this site before I got well and truly conned.
Started by buying cigarettes in the Britannia shop in Los Cristianos. Offered tablet at reduced price down to 25euros paid cash then passed to colleague to load apps in English. This guy convinced us that we needed much better dearer model at half the Argos price an itabX for 250euros. Looked really good deal. Then told we needed to have free antivirus loaded on and duty free paperwork for customs. This needed to be done in 24hrs before leaving Tenerife. Made appointment and went to store on the morning before flying home to be told would have to go to another store for expert to do the work. When guy there tried to load antivirus there was insufficient room on tablet working memory so an additional Hard Disc was required. This is where the major con began. Over 2 hours later I had paid a stupid amount if money for sky box tv account the people were continually asking questions and bamboozled me with info about what I needed. The 'Boss' gave me an android One satellite mobile phone as a bonus. Back home and realised just how much information they had got out of me as well as the money. Have been in touch with my bank and cancelled the credit and debit cards that they had charged me on. My biggest fear now is further charges or credit being taking with cloned identity theft.
Don't be conned like me even though they drove me back to hotel and picked us up and took us to the airport with smiles and platitudes I now realise how they work to get as much out of you as they can squeeze. Totally disgusting people keep away from these shops.

May 12, 2018
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Camcorder RIP Off
by: Anonymous

Why aren’t the police doing something about this? These Indian scum-bags have been getting away with it for years.The Internet is full of reports of it which you don’t know until you get home & read the unbelievable reports.They are making a fortune out of scamming tourists.They are driving about in top of the range Mercedes & are just criminals. I name a shop called The Gift Shop on Los Cristianos sea front as an operator of this tablet scam. They are Indian criminals.

Jul 21, 2018
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We Too Have Been Naive
by: CH

We recently returned from Arona, Tenerife. We went into the shop "Tropics" on the sea front where we were shown a tablet for 59€. It seemed a good buy as I wanted to update from my Kindle. Having paid for it we were shown a 'much more sophisticated tablet' which could do EVERYTHING for only 210€. This tablet was supposedly worth at least 900€. We fell for it and upgraded. They kept the tablet to put the English version on it (as others have said) and when we went to collect it said we needed a Google antivirus which was the only compatible one. Best of course to pay the lifetime subscription of 1800€. They 'threw' in a compatible mobile phone, super duper model, also worth 600€. We got the lot for 1690€. Bargain! When we got them home we discovered there was no such thing as a Google lifetime antivirus, the phone is worth £80 and the tablet not much more. Suckers? Yes. Will try through the bank to get a refund but don't hold out much hope.

Jul 23, 2018
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Also Scammed in Tenerife
by: James

I was scammed by a mobile phone gift shop on walkway next to beach, enticed in with a 29 euros Samsung tablet which I did not need. Instead bought a phone, went into back of shop to be shown how to use it. Asian looking guy said I would not be happy with the phone I chose, needed to upgrade to a better phone which I did. They are very convincing, they kept phone for 2 days to change over to English and transfer pics etc. When I went back for phone told Internet had gone down, they would take me to their other shop Los Cristianos. They told me I needed hybrid HDD card and I would be able to get all Sky channels which I purchased. They insist you pay on credit card.
This was all a scam, phone is a fake and HDD card does nothing. Cost me heavy. They are very convincing, buy you drinks, run you around then pressurise you.

Aug 11, 2018
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Britannia Shop
by: Anonymous

Watch out buying rolling tobacco at Britannia shop. It's fake and over priced!

Aug 12, 2018
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Samm Continues
by: Anonymous

Just back from Tenerife and yet another scam.
Just bought electrical/computer equipment from a shop called TAB STORE C.C.Playa Local 1
San Eugenio Bajo
Adeje-Tenerife.
Name of the person showing the equipement was Carlos very knowledgable and very convincing.

DO NOT BUY anything from this shop before checking the price of the equipment from a well known store first.


Aug 17, 2018
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Scam SKY at Electronics Store 38660 Arizona Playa de Las Americas
by: Jacquie Hall

My 80 year old parents recently visited this store and paid 300 euros to them in payment for 5 years of Sky viewing in the UK.
They were told that the shop would contact SKY here in the UK and their direct debit would be cancelled. SKY have advised it’s a scam.
The shop won’t answer the phone or to our letter.

Sep 29, 2018
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Britannia Shop
by: A sad shopper

Like others, I wish I had looked up BRITANNIA SHOP when I was in Tenerife, rather than trying to do so now to find their telephone number now that I find I am doubly scammed.

I too went into Britannia Shop to buy cigarettes for my son and was offered a Samsung tablet for 59 euros. I took it and found it fairly useless and when I went back for the virus protection they said I needed they persuaded me that at only 8GB I needed a larger and better version, which I stupidly accepted, and paid more for it, a couple of hundred.

They then persuaded me to buy a Google package saying that Apple charged for each app but Google took a one-off life payment for TV from all around the world and I'd get it at less than half because it was a tax-free country. I fell for it hook, line and sinker, but the real problem is that when I couldn't get cash out of the bank as the bank swallowed up my card they persuaded me to do an international electronic transfer. Having done that they wanted an email from the bank to confirm that the transfer had gone through. I rang the bank who could not confirm that it had gone through yet and I asked the bank to cancel it as it had only happened half an hour ago. But it wasn't confirmed that it could be cancelled. I then paid by CC. Guess what, I now find that the electronic transfer went through and of course, the CC payment. I've spoken to the bank who don't think they can reverse the electronic transfer, but they will try with the CC as I've only received one product.

So I came on here when I saw that the first reference to Britannia Shop was about scamming, and lo and behold find that the one product I've actually got, that I, of course, later regretted buying, is probably not real either. Someone said that Google don't do a lifelong virus protection, and I doubt they do a lifelong TV service either. Anyway, I'd only even need that on holiday and I have no plans for a further holiday. Why was he so persuasive? Why was I so gullible?

Yes, they did all the things like taking me back to my hotel, back to the shop, dinner and coffees at their shop next door. Even took us to the airport, everything others have said.

They mentioned that they have 22 shops, so I bet that all the different names of shops mentioned on this thread are owned by the same Indian family.

Pedro was the name of the salesman, and Sam the person who drove us around. Sam the driver talked about his Master, some kind of India religious thing - Shiv (not Shiva) and I wonder how such a crook can pretend to be so religious.

Sep 30, 2018
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Rich World Apple Store
by: Anonymous

We were ‘hooked’ by Roy who appears to be the owner of Rich World Apple store on Ave Las Americas, Playa de la Americas. The same store that features several times here and the same story as told many times on these pages... I.e. we went in to buy cigarettes, got shown a cheap Samsung tablet, then a better one and a better one still etc.
We were a little off guard and were persuaded (very politely) to buy 2 Galaxy Tabs. My aging iPad needs replacing and it seemed like a good deal so we handed over just under £600 having agreed to go back once they had been "configured for the U.K." and walked out instantly feeling stupid, but they are so polite and persuasive.
I knew Roy was giving me flannel when I asked if they were compatible with the gear vr headset and he gushed about them being compatible with everything (but you need a galaxy phone or Note for that, not a tablet). He was also very careful not to give away the model, describing them as being the latest Tab 2019.
The long story cut short is that we picked them up today without too much trouble. They were ready in the shop and already in the cases we had chosen with the Protective glass installed. They tried to sell us anti virus and a chip for WiFi access anywhere, which we knew was a scam and declined without too much resistance so none of the real horror stories as written here.
Having had a good look at them back in our hotel room we have, of course, been ripped off. They seem to work just fine, but they are both Samsung Tab E machines that you can buy for £133 from Amazon. One appears to be genuine, the other has a slightly yellower screen and is probably a fake.
As others are saying, DON’T BUY FROM THESE SHOPS!

Oct 01, 2018
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The Britannia Shop
by: Anonymous

We made a purchase here earlier today where we brought
cigarettes but was talked into buying a tablet that was supposed to be very fast and unique but because it was programmed in Spanish we had to leave it there why they reconfigured it and they said we could go back on Thursday to pick it up and even arranged a pick up for us on the Thursday to collect it and we bought it with our credit card but then we left the shop and I just Googled the store name and see this website. Firstly, thank you, well for now at least we went back and asked for a refund explaining we didn’t feel right about this purchase. They were not happy but tried to pull the racist card about being British. I did say I would not make any comment but it just made me even madder for them to say this so we learnt a big lesson today - if you think it is too good then it is and we won’t be doing that again. Thank you.

Oct 17, 2018
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iPad
by: Anonymous

Was in Lanzarote a few months ago and was ripped off big time. No fool like an old fool. Avoid Snapshot Electronics, it's on the main strip, right rip off merchants, same M.O. as the other Islands. Indian guys thought we had protection in the E.U. Nothing but counterfeit stuff everywhere.

Nov 04, 2018
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Ripped of by Shopkeeper
by: Anonymous

The shopkeeper of Ocean Department Local 5.2 at Torviscas Bajo, Teneriffa ripped me a few weeks ago with a selling trick. One seller did me an in the end far too interesting offer for a Samsung 7 inch, made me pay in advance and than took me behind a screen in the shop where there was a second seller who that told me all kind of stories about an offer with better quality, satellite receiver and getting paid TV and international papers, without paying, for a much more interesting price then at home. He also convinced me that Mediamarkt was the reseller and partner for this brand in my home country. He was so pushing and intimidating that I accepted the offer. Of course, very stupid but it happened. In the hotel I found out that it is a brand of the Canary Islands named Clickonica. It is not sold by Mediamarkt and they don't service it. The quality is bad.

Somebody advised me to go back and ask for a refund. I went over there and said so. At first they denied everything but I became loud and even the people on the boulevard could hear the conversation. I told them that they were cheaters and that I would go to the police. After some times the loud conversation and the repeated threat of going to the police worked. He gave me back the money and took back the tablet. I worked the same way he did some days before. First the money then the return of the goods.

Not all sellers are cheaters but if the offer in Teneriffa for any digital equipment for a low price comes from people with an background in India the best advice is to have big doubt about the honesty or better even don't trust it.

Nov 04, 2018
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Pipped by Ocean Department Stores
by: Anonymous

The people of this shop at Local 5.2 C.C, Costa Torviscas Bajo Tenerifa. Ripped me by the selling trick that I didn't know.
Two sellers working in a team to convince you that you can trust them and then sell you a bad quality tablet with illegal software on it. And you could even come back for more illegal software after a few days. Telling all kinds of "convincing" arguments that it is no risk because Mediamarkt is their partner for service and guarantee. I was so stupid to believe that and then heard from other people that I was ripped.
Somebody advised me to go back and ask for a refund.

I did so. Having a loud conversation with the sellers and threatening that I would go to the police in case they did not so.
They hated the loud conversation and at first tried to have me inside and calm down but I kept being loud and my partner stayed outside with the goods. I wanted it being solved the same way as I bought it. First money than goods. After threatening with the police and forcing them to do it my way, first cash money in my hand and than the return of the goods and leaving for a last time to go to the police (they were informed in advance already) he came after me and gave me the money in cash.
Because of the loud discussion there came nobody in the shop and people in the shop left.

In shops who sell digital goods in Teneriffa guys with an Indian background start to tell you beautiful stories. The moment they start to speak to you and call you my friend it is a sign of alarm. From that point it is better to stop the conversation and walk away. If the offer is to beautiful to believe you are at the point to be cheated.

Nov 12, 2018
Rating
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Rich World Rip Off
by: Anonymous

My elderly neighbours have just returned from Tenerife having been scammed out of £1100 for two iPhones. One was sold in an iPhone X box but it’s an iPhone 6 Plus and it’s not new. The other is a scabby iPhone 5S. They handed over at least £350 in cash as well as a debit card for the rest. They even got scammed into giving the guy cash to "make sure that your phone works in the UK...we send £350 to Tesco for your contract" when all they did was put their own SIM cards in the phones they sold them. The shop was called Rich World and he claimed he had shops all over the world. They are liars and criminals stealing money from elderly folk.

Dec 03, 2018
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Nearly Ripped Off
by: Anonymous

I was offered into a shop with the number 20 over the door just through the tunnel towards the docks at Los Cristianos, staffed by cocky Indian men.
Against my better judgement I looked at some tablets. They told me that they included free TV and Sky films, but I had to leave it with them so that they could change it from Spanish and install the Sky and TV. I went back 3 times to the shop, every time they told me that I needed a credit card for ID to get it duty free. This I never did, just paid cash. I use only a cash card from a basic account only accessed by PIN. I was told that I needed to give them card details in order to get it through customs and they needed to phone Gatwick, giving me 24 hours window for duty free.
This could not be further from the truth. I gave them no details, told them what I thought of what they were doing, made it known to all outside the shop what I thought of them.
I was not stopped at Gatwick, walked straight through. The tablet is made in Tenerife and works fine in the UK if you just need a basic tablet. I paid 180 euros with a case and all the cables I need. I will have to buy a memory card if I need more. I had a near miss. JUST WATCH OUT.

Dec 04, 2018
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AVOID
by: Patrick

Just returned from Tenerife. I was nearly conned into buying a Sony FAKE Camera. The Shop involved is MAATARANI,
CcAmericas Plaza,
Loc 22, Av,America’s Arona, Tenerife.

27/11/18
Same story as most on here. Placed order with CC card and was told to pick up camera in 4 days as had to upgrade memory. I had receipt (with statement saying on bottom No Refunds No exchange). I asked for serial number and model number to be put on receipt, which they did. Alarm bells were ringing by now. I told them to cancel the order. I was met with verbal abuse. I asked again that they cancel the order,I was met with more verbal abuse.
I had to refrain myself from decking the loud mouth shortarses as I am 6ft 3. So decided to just walk out. Got back to apartment and Googled Sony customer services. Sent them the model number, serial number via email. I received a reply from Sony UK saying the product was NOT a Sony product. I was very pleased by Sony’s service. I did not of course go back to the shop to pick up the fake camera. All evidence has now been sent to my C Card company. Today I have had confirmation from them that they are seeking a refund from the Conmen/Thieves. One big Lesson learned. DO NOT go into these electronic shops! Walk past.👍

Dec 08, 2018
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Kris
by: Anonymous

Having visited Tenerife in November, we decided to go for a drive round the island. We landed up in a place called Adeje.
We were walking along the beach by the shops found a lovely Irish cafe for a drink. Next door was a shop called Supermarket run by a guy called KRIS who basically ripped us off, buying a tablet. So a warning to all beware of this scumbag and his co workers.

Jan 07, 2019
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Ripped Off and Thanks to National and Local Policia Tenerife
by: Anonymous

We were asked to come into the shop to get a ticket for extra profit. Then they offered us a tablet for 30 euro which had to be paid. Suddenly the apps had to be installed for another 39,90 Euro. So I wanted my money back. This was not possible. So I paid the 39,90 Euro. Then the man came with a iPad in a Galaxy tab box. He offered this for 167,40 Euro because this would fit better for our use and would cost less than tablet with IOS system. So we agreed. I asked for the bill. He told us that's not possible because it is a tax free bill and can be given only 24 hours before leaving home. Then he asked to bring an ID to register the iPad and he told us he could not install our language before that date, and he refused to give us the box in which he brought the iPad. When we got to the apartment we felt ripped off. So I started to look for information about itabs+, ClickKonica at the internet. The only information I found was this site. Nothing about guarantee, service or the kind of product.
The next day I was able to get a kind off bill by a collegue of the man who sold me the iPad.
Then I went to the Policia National in Playa de Las Americas. They called the local police, they went with us to the shop and they were able to pursue the man to give us back the money. The main reason was that the bill was without taxes.
Were are grateful to the police and happy that we have got back our money.
Hopefully we can help other people and tell them not to buy this kind of thing in unofficial shops. The shop was on Avenida Los Pueblos. Local 1ab-2ab San Eugenio Costa Adeje, across from hotel Bougainville Playa Iberostar.

Jan 20, 2019
Rating
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Fake Lens Returned
by: Granny Mary

Hubby and I on 1st visit to Tenerife and staying in "Playa Paraiso" away from busier tourist spots. Using hire car to explore other areas and yesterday visited La Caleta and then Costa Adeje. We're keeping an eye out for gifts for grandchildren and I bought a pair of walking sandals (hopefully genuinely Spanish!). In the same shop we were surprised to be offered a Samsung tablet for a price which fell in chunks to €29! Listened to the sales pitch but left. Soon afterwards in another shop the assistant from Mumbai noticed my Canon camera and managed to sell me a Yashica Europe filter for €49. His colleague then produced a similar "Samsung" tablet, we listened again but walked away. Later did online research and had 2nd thoughts. Drove back to the shop today and demanded my €49 back or we'd inform the local police. Begrudgingly he complied. A few minutes later in the back of another shop we saw a British couple being sold the same "bargain" tablet. Hubby told me not to get involved. This sort of daylight robbery is scandalous and I can't believe that the authorities and genuine traders haven't tackled it.

Jan 27, 2019
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Rip Off Scam
by: Anonymous

I purchased a Clickonika exclusive itabx 7 inch tablet and when I arrived home the screen will not come on only a light. It was purchased at the BEACH SHOP in COSTA ADEGE and the shop is situated on the West End of the BEACH promenade. Usual tat in front of shop but electrical goods behind. DON'T BUY HERE.

Feb 07, 2019
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Update on the Scammers
by: Anonymous

Most people after being scammed just complain on site. Few fly back and go to cops and complain and get their full money back and the cost of the flight and hotel. Cops know who they are but no proof as they run business on others' name and use the Visa machines of other people, as no 1 complains they cannot help you guys out. Soon will update their pics and names so the people know who scammed them and use their pic and send complaint to the cops. Easy for cops to take legal action.. Update the pic and info soon.

Feb 12, 2019
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Refunds
by: Anonymous

We have just been the victims of a google tablet scam. I was a bit suspicious when dealing with the shops at Adeje. One of the sea front shops selling electronics cameras etc. Very pleasant and start with selling you a hand held tablet for approximately 35 Euro. Then they suggest you buy some extra gab for another 39 euros. When they have you hooked they suggest you upgrade to a much better tablet. Once you have paid your money they then ask you when you are going home so you can pick up your item the night before with all the applications on that you require. Luckily the next day we went back and asked for a refund. After a lot of arguing and threatening them with "the book of reclamation " and the police they agreed. If they cannot produce this "book" they can be fined. If you get involved in a deal like we did stick to your guns and don’t be intimidated by them. Hope this is helpful.

Feb 20, 2019
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Oh Dear
by: Anonymous

Just returned from Tenerife and I believe I have been subject to the same routine as some of the previous people who have posted comments. So it looks as if I have lost a considerable amount of money on adding a hybrid hard drive to my purchase of a tablet. More worryingly they took a photocopy of my passport for telling the airport.
Has that happened to others as well?

Feb 28, 2019
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Warranty Was a Lie
by: Anonymous

Hi everyone...beware Chicago Electronics in the Las Americas shopping arcade...the one you go down steps to access...I bought a Samsung Galaxy Tab A and was told Argos handles the warranty in the UK should anything go wrong...Oh dear how gullable was I...it's rubbish ..total scam and now the tablet's USB has failed...£45 repair bill for me..beware...

Mar 04, 2019
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Mat Rani Electrical
by: Anonymous

They sell fake goods. Got some air pods from there and charged them for the plane journey home to find them rubbish. Checked it all out at home to find them fakes. Steer clear.

Mar 20, 2019
Rating
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RIP OFF ASIAN/PAKISTANIS OR WHATEVER!
by: Jean

Myself and my husband have been the subject of a scam. My husband is 86 years of age with dementia and I am 81 years of age. We were approached by a couple of men from Fashion Square, Adeje on Monday 11th March 2019, this was after getting some English money exchanged there. When he saw that we had drawn out 400 euro he couldn’t do enough for us, brought coffee and beer, then asked if we wanted to buy this Samsung tablet. So we bought it for 209 euro. They said it had to be sent away to be translated to English and to come back on Friday 15th March (they knew we were flying home on Monday dinnertime). We went back Friday then they said to come back on Monday morning so they can put antispyware on. This is when everything became very confusing and extremely overwhelming. They kept saying that we had to sign up to Google for 10years and if we paid it upfront it would be cheaper. We weren’t aware of what was really happening at the time and went along with it to our utmost regret. We have been wiped out of our bank account 985 euro, and now have a credit card bill of over 1985 euro to pay off. There was another 1477 euro attempted to be taken out at the same time but this didn’t go through.

We actually didn’t get the Samsung tablet, we got a Clickonica OLED4K.

I have tried to contact the police over there but no answer.

AVOID AT ALL COSTS

Apr 24, 2019
Rating
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Again Clickonica
by: Anonymous

On April 9 & 11 (2019), we had a very similar bad experience as mentioned in the message of Mar 20 (2019). We were dragged into a shop (Rich World) while walking in the street (Av. Las Americas) close to Parque Santiago III in Las Americas.
First we were promised to get a smart phone with satellite connections for the price of 39€. After payment, it turned out that in order to get the satellite connection we needed to pay extra for a tablet of 165€ (the 39€ was substracted). We had to leave the tablet in the shop to allow the installation of the Dutch language version. When we collected it three days later, we had to pay another 850€ (cash) to a "specialist of Google" for a microchip that was inserted and would allow us to get world wide satellite TV, via Google, for a period of 5 years, after which the service would be free. The tablet has the name "Google search engine" but after turning on, it appears to be a Clickonica Exclusive ItabX. This is not a very good tablet. We do not manage to get the TV stations that we were promised.
We found this website by looking for information on the Clickonica. It seems to be a company in Tenerife, but we did not get extra information about the tablet from them.

May 03, 2019
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Bogus Tablet
by: Anonymous

Avoid Tropic in Playa de Las Americas.

Sold me a tablet that doesn't work and even wanted me to pay 49.99 per month for satellite service.

Keep well away.

Jun 17, 2019
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Hoping To Get In Touch With ‘Amazing’
by: Cem

I don’t know if it’s possible, but I’m hoping I can get in touch with ‘Amazing’, the retired Police Officer that found a way to get these evil people to refund the ill-gotten monies they scam from innocent people.

My 82 year old mother has just returned from Tenerife almost £4,000 lighter in her Bank Account having been totally scammed over a cheap tablet.

The Bank don’t want to know as they say she typed in her PIN number and was therefore complicit in the crime!!!

Any information on how I can get hold of ‘Amazing’ would be great.

Thank you.

Jun 30, 2019
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Amazing
by: Anonymous

I think you might be referring to me. The site owner has my email address and I am happy to share it with you. Amazing was the name of the shop on the beach. It took 4 months to get our money back and like you they said the same thing. Hope to speak with you soon.

Jul 02, 2019
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Message For Cem - "Amazing"
by: John, your webmaster

Cem, I do indeed have the lady's email address regarding "Amazing". If you could contact me via the Feedback page on my site, so I've got your email, I'll send you her contact details.

https://www.tenerife-information-centre.com/feedback.html

Jul 03, 2019
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Adeje Ripoff
by: Anonymous

We have just been ripped off in Tenerife buying tablet (IT) equipment. We paid for stuff we did not get. The shops were Tropics near Veronica's in Adeje and Sunland in Los Cristianos. Two men involved were called Andie and Kevin June 2019

Jul 29, 2019
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Avoid This Shop
by: Anonymous

My husband and I were in Tenerife few yrs ago and it happened to us. Cleaned our account out. Stay well away from this shop.

Aug 27, 2019
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Ripped Off
by: Anonymous

The same as all above. My husband was convinced to buy a cheap tablet and to pick it up the day we returning home to update it and apparently we have satellite TV and we have had over 1.500 taken from our accounts. I kept saying no but they wore us down and we had to leave for home. I feel so sick and angry and stupid. I will never go back to Tenerife again. This happened in Costa Adeje. My husband is ill and I was getting very upset but they don’t care.

Sep 14, 2019
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Rich World
by: Anonymous

Rich world is just one of many Asian run shops in Tenerife run by Asian con men selling fake Google satellite tablets. They sell you a cheap tablet first then say you want this Google tablet it will need changing to English etc. All lies of course and it drags on all week with stories of Google technician doing this and that. It's all a con. We lost hundreds and our holiday was ruined thanks to Roy, Paul and Rich World. I wouldn't go near Tenerife again it's full of hustlers cheating old people out of money. The police do nothing. Don't go to Tenerife.

Sep 19, 2019
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Add Media Electronics to List
by: Anonymous

Media Electronics Calle de Santo Domingo, 1, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain.
Charge euro 300 for a Tamron telephoto lens that is available in shop next door and online for euro 180.00. When confronted claimed that model sold was new release and not on Internet. Claimed Internet in shop not working and also sold lens filter for euro 95 that's worth euro 24. Total scam artist. Also watch receipts which state: "Goods are non returnable" and "we are not responsible for goods found cheaper at other shops". Have reported to bank who will investigate but I don't expect to get a refund. Lesson learned

Sep 22, 2019
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Stark World ****AVOID****
by: Frances

Stark World beachfront Los Cristianos sold me a FujicellProtab8 for 80 euros needed 24 hours to convert it to English, hmmm, then said I would have to go back next day for tax free receipt to take it home. When I took it back to hotel it would not connect to Internet, I know enough to connect to internet but none of the apps that I asked for were there!!
I asked for ‘Hoja de Reclamaciones’ they have to have this on their premises it’s consumer rights, he got very stroppy and rude, told me to get out of his shop, I asked again for the form he demanded the receipt off me and told me I talked ‘bullshit’ and to get of his shop!
Again I asked for the form he then told the guy st the till to give me my money back and for me to get the F**K out of his shop, guess I was actually lucky...

Oct 19, 2019
Rating
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Kee Rose Shop SAN EUGENIO
by: Dismayed

Yes, sorry to tell you that we have made the same mistake. The shop KEE Rose, S.L SAN EUGENIO sold us a camera that we thought was from the GO Pro range. As soon as I realised back at the apartment I looked at the receipt and it stated NO REFUND. I phoned my credit card company immediately and was told that it was my fault. I confirmed again that no matter who is to blame they are allowing credit card payments to a shop who are known to sell fraudulent goods. Sadly the credit card company said that they could do nothing until the payment goes through. Is it any wonder then why these shops get to keep offending? Please anyone who wanders through the San Eugenio shopping centre, don’t go into this shop!

Oct 20, 2019
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Sunland Paseo Tarjal Playa de Las Americas
by: Anonymous

Please, please, please avoid these robbing scum! A man who calls himself Harry and his bulging eyed mate have nearly taken us for €300 for 2 Toshitab g plus tablets. They give you all the flannel about €59 Galaxy tablets then try to upgrade you to these sim free wifi only satellite Sky tabs. They are ruthless, and get very aggressive when they have been rumbled. Date October 20 2019.

Oct 30, 2019
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Rip Off Shop
by: Anonymous

I bought a Samsung Galaxy S8 off the Samsung tobacco shop in Las Americas 85 euro but then convincing me to buy an S10 which is 700e in Dublin. I paid him 450 which I thought was a good idea...When I got home, I turned off my phone and turned it back on to discover my phone was an A10 NOT S10..AND this phone is only 130e in Dublin. I will be back and I will get him. His name is Kevin, his shop is next door to Bazar Jedus. Done out of 300e. Other than this, I love Tenerife.

Nov 18, 2019
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4g Tablet
by: Craig

If the shopkeeper asks how many holiday you have left then walk out. That is the opening to sell you fake or shoddy goods. By the time find out you have been duped you will be back home. Why don't the Tenerife police do something to stop these people as the practice is so rife.

Nov 27, 2019
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Ripped off in Benidorm
by: Anonymous

Went into what looked like a retail shop and bought a clicKonica video camera. Got back to my hotel was looking at the specifications when I noticed it was Windows Vista, also picture quality rubbishy. Went back and they offered me an old Sony. Have decided to go to my visa company let them sort it.

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