Drinking

by Anonymous
(UK)

What can happen to a 16 year old drinking and smoking if caught by the police?

Marylanza Suites

by Michelle
(England)

Hi, myself, my husband and 2 children (12 & 8) have booked for Marylanza in Las Americas for 2 weeks in July. My children love to take part in activities like competitions/sports during the day...Does anyone know if the hotel has good daytime activities? Cheers.

Tennis Coaching

by Jayne
(UK)

Hi - Do you have a list of hotels that offer tennis coaching for children and adults on site? Many thanks for any help.

Money exchange

If I live in Phoenix, Arizona, USA, where can I go to get the best rate for exchange for my money when I go to Tenerife?

Learn the lingo?

by Ian
(Scotland)

I'd like to learn basic Spanish that I can use in Tenerife (I know most of the locals speak some English but it's nice to make an effort) but I've heard that the Spanish spoken in Tenerife is not quite the same as "mainland" Spanish.

Is this true? And if so can you point me to a website with basic "Tenerife Spanish" phrases I can learn?

Public Transport Information

by Mrs Emey

We are arriving at the Cruise Port in Tenerife on 15th October 2011, and we want to get on a bus to Las Teresitas Beach. Please can you tell us which number bus to catch??
Thanking you in anticipation.
Mrs Emery.

Mount Teide cable car

by Simon Pierce
(UK)

Do you have satnav coordinates for the cable car up Mount Teide?

Oratava Sand Festival

When is the Festival with the sand in Oratava in 2011?

Cruise Ships

by Les

Do any cruise ships depart and return to Tenerife?
If so, can you please give me the cruise lines.
Thank you.

Looking for a flat share

by Leon

Nice looking female with cat looking for a flat to share in Tenerife, not too far from everything, till January. 150-200/month.

Weddings

by Robert
(Manchester )

Can someone tell me please where I can hire a minister to do a wedding blessing? We will already be married when we come over but want to have a blessing on a boat.

Thanks, Rob.

Callao Salvaje Beach

by George

Has the new beach at Callao Salvaje been completed yet?

Looking For December Sunshine

by Peter
(Leeds)

Which is the sunniest area in December and also a quiet location with nice restaurants and good hotels?

Catholic Mass at Los Gigiantes

by David
(England)

Hello. Can you tell me the time of the Catholic Mass (in any language, doesn't necessarily have to be English) in Los Gigantes?
Is there a Catholic Church in Puerto Santiago which would be nearer to where we are staying at Playa de Arena?

Thank you,

David.

Music Festivals

by Ian
(South London)

I am thinking of coming to Tenerife in early March, for my 7th visit to the island.
Are there any music festivals on around this time?

Beach

by Linda
(Scotland)

What is the best, sandy, quiet beach?

Paragliding in Tenerife

My husband and I want to try paragliding and was wondering if anyone does a sort of "try paragliding" day course where we can train and try a flight. Any links or help would be appreciated!

Dubliner to Andorra Hotel

by Locwoc
(Dublin)

What is the distance from the Dubliner Bar to the Andorra Hotel please?

Bus Routes

by Helen

I will be staying in Puerto Santiago in March. Just found out a friend who I don't see very often is staying in Costa Adeje so would like to meet up. Can you give me some information on routes and times for buses and times the journey would take? Is there a point we could get to and meet halfway?

Many thanks, Helen.

Binimar Complex

by Howard
(England)

Where is the Binimar complex Del Duque?

Barcelona-Tenerife-Valencia

by Liuda
(Ukr)

Hi. I kindly ask your help.
Please, as I booked tickets on Ryanair and they have not an e-mail, my flight on 01/05/2012 from Tenerife Sth to Valencia and the time of flight is 17:00-21:05 is it possible to take 5 hours from Tenerife to Valencia?
From Barcelona to Tenerife it takes less time 21:40-23:59.

Thank you!

Food I Can Take Into Tenerife

by Katie
(Huddersfield, West Yorkshire, United Kingdom)

What food can I take into Tenerife? I am going on a 7 day self-catering holiday from the UK and I need to know what food I can take in so I dont take any forbidden food into the country. A swift reply would be very much appreciated as I am flying out on Tuesday 13th March.

Chieftain Bar

by Nicola

Can you send me the address and postal code for the Chieftain Bar in Playa de Las Americas please.

Kids' Football

by Michael
(Scotland)

I will be in Adeje from 20th June - 6th July 2012. My 10 year old son plays pro youth (Performance) football in Scotland and would love to experience Spanish football at a good level. Are there any local clubs where I could enquire about training and games around these dates? Are there any youth programmes in the pro clubs?

Thanks, Michael

Orchids For Sale in Tenerife?

by Richard
(Norfolk, England)

Could anyone let me know if it's possible to purchase any orchids from any (specialist?) garden centres or horticulturalists anywhere on Tenerife please?

I have looked on the web without any luck.

We are coming over for a full month at the end of the year and my wife is a botanical artist who would appreciate being able to do some painting whilst there if possible.

Very many thanks in advance,

Richard.

Halal Food?

Hello, I am going Tenerife next month and I am staying at the Vinicci Hotel and they do not serve halal meat. Could you please tell me if there are any halal restaurants near the hotel? Thanks.

Irish Fiddler Bar To Hysperia Troya

by Michael
(Devon, UK)

Hi. I and my son will be in Tenerife next week and want to watch Celtic play on the 15th April. How many metres is the Irish Fiddler bar from the Hotel Hysperia Troya??? Please RSVP asap. Thanks.

Long Term Let Required

by Teresa
(Dublin)

I am an elderly lady (75) but very fit and healthy and wish to rent a 1 bedroomed apartment near beach and shops for 3 months from 1st November 2012 to 31st January 2013. The area I am looking for is Las Americas. I realise I am being premeture in seeking this accommodation, but the reason for that is, I would like to fly out from Dublin in October to view what is on offer and book there and then. Can anyone advise please?

Boat Moorings in Tenerife

by Kixx69
(Scotland)

We'd like to find out more about mooring legalities in Tenerife, but I've been unable to find much information on this. I've been on sites for mooring sales & rentals but there's nothing other than the actual moorings available. What we'd like to know is, is there an annual charge for a mooring if you have bought the mooring as opposed to renting it? If we rent it, do we have separate electricity/water charges, or is this covered in the rental?

Any information, or direction to information, would be most appreciated!

Thanks.

Beach Fishing

by Norman
(Lancashire England)

Hi. I am coming to Tenerife at the end of May staying in the south of the island. Could you advise me what the shore fishing is like and what kind of fish are inshore.

Many thanks, Norman.

Swimming with Dolphins

by Nick
(Liverpool)

Hi, is there anywhere in Tenerife where you can swim with dolphins as we are visiting Los Cristianos at the end of July for my wife's 50th birthday and it is something she has always wanted to do?

Thanks Nick.

Wedding Blessing

by Derek
(UK)

How can I arrange a wedding blessing at Hotel Costa Adeje Gran for 12-19 October?

Marola Park Apartment Hotel - email address required

Hi,

Does anybody know the email address for this Apart/Hotel?

Thanks.

EU Health Cards

by Sue
(England)

Which hospitals on Tenerife can you use your EU card?

La Tasquita El Pimenton

by Steve
(London)

We have eaten a few times at Tasquita El Pimenton in Arico Nuevo and thoroughly enjoyed it. We are visiting Tenerife from 13th-27th July and wondered if you knew if it would be open as we understand the owners take a few weeks off at a certain time of year but can't remember when. We have only been in January previously.
Thanks for your help.

Sunbathing

by Carol
(UK)

Can you sunbathe on the beaches topless?

Travellers' Cheques

by William
(UK)

I have been informed that British Sterling Travellers Cheques can no longer be exchanged for Euros (cash) in Tenerife. Can you please confirm whether or not this is true?
Thank you.

Gluten Free Bread

by Sarah
(Belfast)

When booking our holiday we asked could we take one more bag as my son is coeliac which is an autoimmune disease and we have to bring his own bread and pasta. The travel agent rang Thompson and we were told that we could bring an extra bag at no extra cost. Now they have gone back on their word saying that the bread is readily available in Tenerife. This is really upsetting. Does anyone know where I can buy this bread in Tenerife?

Public Transport

by Teresa Laine
(Dublin)

I am going to Tenerife for a three month stay commencing in November and will be based in Torviscas. I am wondering what public transport there is and how frequently it runs into the main shopping areas of Las Americas. I would also be interested in learning what day trips are available to other parts of Tenerfe and where they can be booked.

Where To Go?

by Jonathan
(UK)

Hi. Can you give me some suggestions for cheapish places to stay (B&B, self catering preferred) in a quieter part of Tenerife where my wife and I can do a combination of walking, biking with some beach time thrown in? I'm finding looking at all the different places a bit of a minefield and some specific suggestions would help loads! Thanks, Jonathan.

Fishing

by David
(Liverpool, England)

Are there any fishing tackle shops in or around Puerto de La Cruz and where can you fish? Where do you get a licence to fish from?

Public Transport

Hi. Is it possible to use the age related travel pass issued in Ireland on public transport in Tenerife?

Comment fonctionne la poste à Tenerife ? Très mal !

by Hubert
(Strasbourg, France)

Du 23 au 29 juillet 2012, nous avons passé un séjour merveilleux à Tenerife (séjour offert par notre fille). Première fois que nous prenions l'avion et que nous allions aussi loin. Accueil à l'hôtel Diamante Suites sans problème: excellents repas, chambre et accueil irréprochables, des paysages à couper le souffle, des gens accueillants... Seul problème: nous avons voulu en faire profiter nos proches et nous avons envoyé une trentaine de cartes postales et une lettre (pour l'anniversaire de notre fille).
Les cartes du premier envoi ont été oblitérées plus de quinze jours après que nous les 'ayons mises dans une boîte aux lettres à Puerto de La Cruz, le timbre masqué par une sorte de vignette grise un rectangle avec indication Priority. Prioritaire dans le cachet rond Marsa..., la date indiquée il me semble 16 août... (sur des cartes reçues par notre famille). Quant aux deux autres envois: disparus! Jamais arrives (plus d'une vingtaine de cartes...) Dommage! Cela n'efface pas le souvenir d'un excellent séjour mais nous a laissé un peu d'amertume. Nous ne voulons pas que cela arrive à d'autres touristes (français ou étrangers). J'ai l'intention de déposer plainte contre X pour vol de courrier.
J'ai pris des photographies de la boîte aux lettres sur le côté on peut lire : POUR ENVOYER VOS CARTES POSTALES EN FRANCE VOUS DEVEZ UTILISEZ EASY POSTE AVEC LA COLLABORATION DE LA POSTE (pictogramme français de la poste... Qui est EASY POSTE ???? Avons nous commis une erreur en confiant nos envois timbrés ? SI oui, il existait la possibilité de nous taxer!

Laundromats in Santa Cruz

by Maureen
(Sebastian .Fl .USA.)

We are arriving in Tenerife by cruise ship. We are taking an excursion to the Volcano in the morning ( reall looking forward to this! )and would like to do laundry in the afternoon. Is there a self-service laundromat near the cruise pier? Our ship does not have laundry machines. Thank You. Maureen C.

Christmas

by Donna
(England)

We will be flying out to Tenerife on the 21st Dec. staying at Club la Costa Sunningdale Village self catering.

Where would you recommend for bars food etc? We really don't want to spend the whole week on the complex, but won't be driving.

Kind regards

Donna

Snooker in Las Americas

by Eileen
(East Sussex)

We are staying at Villa Cortes Playa de Las Americas in July for 12 nights. Our two older teenagers 17 & 18 want to play pool / snooker - is there anything nearby?
Thank you.

Driving lessons near El Medano

by Olga
(Russia)

Hello,
I am going to visit Tenerife at the end of April, 2013 to do kiting. But unfortunately I'll couldn't do kiting 'cos I need to do recreation this time. I don't want to be bored & I'd like to take every day driving lessons near El Medano. I already have Russian & International driving license, but I haven't driven till autoschool exams & now I want to renovate my skills.

Could you please recommend me a school or private coach (or place where I can find them) not far from El Medano for 6-7 lessons? Thanks!

Wheelchair Accessible Taxis

by Peter
(Peterborough UK)

Hello

Just found your site, it's great, loads of info. Do you know the name of the taxis that are blue and white Mercs and have some Merc Vitos that are accessible please? Also, do you have any info on accessible apartment rentals etc? We have been coming out to Tenerife for years but always use hotels. If we could find good rentals we would come out more and stay longer.

Thanks for your help.

Gluten Free Foods in Supermarkets

by Sue
(England)

I'm coeliac and would like to know if any supermarkets in Las Americas stock gluten free products. We're staying at the Colombus Aparthotel, thanks.

Long Term Stay

by Ian
(UK Berkshire)

I am thinking of staying in Tenerife 6 months of the year. Are there any formalities I have to complete?
Also where is a suitable place to find 6 monthly property letting?

Thanks,

Ian.

Accommodation Required

by Teresa
(Ireland)

I am hoping to spend 3 months from 1st Dec to 1st March
in Puerto de La Cruz. Seeking a 1 bedroomed apartment close to shops and public transport, not above the 3rd floor and
with elevator. Can anyone help? It is for myself only.

Ferry Routes

by Luca Bertuzzi
(Copparo FE ITALY )

Dear Information Centre,
Are there any ferry lines from Canary Islands to Morocco?
I thank you in advance for your kind cooperation.
With regards,
Luca Bertuzzi

Mountain Bikes on Buses

by Tony

Do the buses take mountain bikes on board, e.g. Playa de Las Americas to volcano?

Halal Restaurants and Shops

by Abdul Rahim
(London, UK)

Hi, I am visiting Tenerife from 6 September and will be staying in

Resort Address:
Urbanización El Guincho
Golf Del Sur, San Miguel De Abona
Tenerife
38620
España

in self catering apartment. It is useful to know the addresses of the halal restaurants. what would also be useful to know is if there are any shops/ butchers/ stores that also sell halal meat, especially in the area we will be staying in?

We have a car so can drive to nearby towns if need be.

In addition, any information you can provide on excursions to top of Teide will also be appreciated. Different types of excursions, day/ night, car routes, other means of transport etc, I understand there is a cable car as well, cost of that etc? Can we do combination drive/ cable car and walk on our own or is only through an 'operator'.

Thank you in advance.

Regards

Abdul

Typical cost of accommodation

by Terry
(Glastonbury UK)

I have read the Accommodation tips page here (many thanks!). We are planning to book a flight only, and stay for maybe 6 weeks to explore the island, preferably using public transport & staying at more than one location. Please can you give some idea of prices we should expect to pay for the 3 classes you list (hotels, pensions, villas)? Also, I assume there will be availability & sensible prices if we just turn up & knock on doors?
Thanks.

Birding Trips

by Allan
(Scotland)

Is there anyone doing birding day trips on Tenerife? We are going this week and I could do with a day away from the hotel.

Art Shops

by Derek Latham
(Wigan UK)

I'm thinking of moving to Tenerife next year and one of my hobbies is acrylic oil painting.
Can anyone tell me if there are any art shops in Tenerife where I could buy paints, brushes, canvases, etc?

Ultimate Tenerife Ticket

by Kim
(Northern Ireland )

We have two kids aged 5 & 6 years old. I have purchased an 'Ultimate Tenerife Ticket' from Attraction Tickets. This is a ticket that can be bought in the UK only and not when you arrive in Tenerife.
It includes a day in Loro Park, a day in Siam Park and a free return day to a park of your choice. Included with these tickets are lots of great deals eg lunch, buses.

However when buying the tickets I phoned Attraction Ticket and spoke to them as I could only buy a ticket for a child aged 6-11 years. One of my children is only 5 years old. I was advised on the phone that its ok the 5 year old will go free and does not need a ticket.

Can someone confirm this for me please. Are children aged 5 and under free? Do I not need a ticket for that child?

Gluten Free in Golf del Sur

by Sandra Duffy
(Ireland)

We will be visiting Golf del Sur on Jan16 with my mother-in-law who requires a gluten free diet and will be staying at the Aquamarina Apts. Would you be able to let me know of any restaurants in the area that serve gluten free food. Also if there are any supermarkets that have gluten free products. Many thanks, Sandra.

La Laguna Walking Tour

by Jane

Hi. Please can you help me? I am trying to find out what time the English speaking walking tour takes place in September 2015 (1-15). I have emailed the tourist information office in La Laguna several times and after a number of days they bounce back undelivered. I do not know where else to try.

Looking forward to hearing from you.

Jane.

Bowling Holiday

by Mr Cyril D Young
(Brentwood Essex England)

We are planning on going on an outdoor bowling holiday in Tenerife in late October/early November 2015. Can you tell us what holidays are available including good standard hotel accomodation? Are there all inclusive holidays?
Regards,
Cyril Young.

Accommodation Required

by Rima Cepurniene
(Kaunas, Lithuania)

Dear Colleagues, can you help us? I tried to write to many hotels, but some of them did not answer...or appointed very high prices. We need hotels or pensions or villas in south part of island. We need accommodation for 10-11-15 persons at the end of January or February.
Duration: 7-8 nights (we belong from flights of Raynair).
Type: TWIN and 1 SGL rooms.
Possibility for breakfast and dinner?
Price per person: only accommodation, BB and HB?
Discounts for the group: guide free of charge or 50% of the total price?

Sincerely.
Pagarbiai,
Rima Čepurnienė,
Vice-rector of Stasys Lozoraitis academy of seniors
guide-trip leader
member of LTGA and WFTGA
assistant to Kazys Starkevičius, member of Lithuanian Parliament
skype:rimce12
M.+370868954571

Villa Websites

by Amanda
(United Kingdom)

Hi,

I have been looking on the TenerifeVacationsHome.com website at villas and was just wondering whether this website is legitimate as they are very luxurious villas but are quite cheap compared to other villas so just wanted to check it is ok to book through this site.

Thanks.

Amanda

Hotel With Training Pool?

by Nathalie
(Belgium)

Any hotel with olympic or half olympic swimming pool on Tenerife?

Quiz nights in Playa de las Americas.

by Sandy
(Playa de las americas)

I am now living in Playa de las Americas, am 71 years of age coming from Cheam in Surrey and because I am on my own I am wondering if anyone knows if there are any ex
Arts clubs in the area near to the Sir Anthony hotel area.

I am interested in quiz nights, clubs for over 60s, outings etc. Please let me know asap. Thanks.

Wheelchair Access

by Liz
(Tenerife)

Are the Botanical Gardens suitable for wheelchair users?

Star Gazing Without a Guide

by Nalan
(Lanzarote)

I have searched the Internet high and low for hours on end and I cannot find an answer to this simple question. Please help me before I lose my mind.
We would like to see the stars but we don't want to go on a guided tour, for many different reasons.
My question is...
A. Is it possible to drive somewhere to do this as we are hiring a car?
B. Can you only see them from El Teide?

Thank you so much.

Looking For Holiday Let

by John, TIC webmaster

I received a request, via feedback, from a lady requiring a long holiday let and I advised her to post a question, using this facility. She had problems with this, so I'm doing it on her behalf. Here is Vivienne's original communication:

"Would like to rent a property near sea. Bungalow or similar. Pool. Have 2 small house trained dogs that sleep on balcony. From Dec 20th 2017 to March 2018."

If anyone has, or knows of, such a property, just post a comment to this. Thanks, on Vivienne's behalf.

Accommodation

by Gerard
(Netherlands)

I'm looking for a cheap accommodation from 6 to 13 December for one person.
Who can help me out ?

Budgeting My Holiday

by Michael Davis
(London)

Hi. Is six hundred pounds enough for ten days for one person?

Renting for just a few months

My husband is doing a sabbatical in Tenerife. He will be based near the university. We are looking for a house or apartment for ourselves and our children in San Cristobal de Laguna for 3 to 4 months. I am wondering how easy it is to rent an apartment through the estate agents for just a few months (I am going to start sending off emails for the ones that look interesting). Do you know of any holiday apartments in this area that might be willing to do a let for a few months.

Walking Up Mount Teide

by Griggy
(Waterlooville)

Hi,
I wish to walk all the way to the top of Mt Teide one day whilst holidaying in Costa Adeje. (I have a pass to get to the summit). Is there possibly a place where people wishing to do the same start from/congregate early in the mornings?
Many thanks in advance.
Regards
Graham Grigg

Excursions

by Ian Powell
(UK)

Are there any trips that go up Teide and then continue to the North? I did it by car in 86 and remember how fantastic it was to see the two sides and their difference. I don't really want to drive.

Winter Rental

by Derek Mitchell

Where to rent for three months in the winter.

Bringing Food Into Tenerife

by L Thomas
(England)

Can you take meat into Tenerife in hand luggage from stansted airport?

Visitor

by David Lornie
(England)

What are the opening times of Hiperdino?

Hotel in Santa Cruz

Does anyone know a hotel with a pool and WiFi near to the University Hospital Santa Cruz?

Bringing back Tobacco

by Thomas Cooper
(UK)

Hi

I fly to Tenerife on Sunday; I have read on the gov website that I can bring back 200 cigarettes / 250g tobacco. However it said that if you were to go over the allowance you have to pay 2.5% of the product's value. Does this mean that I can bring back as much as I want as long as I pay the 2.5%?

Thanks in advance!!

Airport Immigration

by Peter
(Seaford UK)

What's happening at Aeroporto Sud? Only 6 electronic immigration machines and then it's down to two with your fingerprint. Arrived 14 December after 4 hour flight and then it took 55 minutes to get through immigration. I thought tourism was the main source of income for Tenerife and you want us to return. If so, you urgently need to improve this immigration system.

Bahia Parque Los Realejos

by John
(Yorkshire, England)

I stayed here with a group of friends - a long time ago.

The visit was in July 1985 (Yes, I did say it was a long time ago) and wondered what the hotel was like now.

But when I have tried to find the hotel I am getting search results saying it has permanently closed.

Does anyone know if this is correct and why it closed?

Thank You, John

Torres Flats

by Ellen
(Chester UK)

How far away are you from Torres Flats Los Cristianos Tenerife please and how do we get to you? Distance please? Holiday next February.

Annapurna hotel

by Christine
(London)

Do you have the contact number/email for Trading Standards in Tenerife please? Need to complain about above hotel and try to get refund as promised.

Disabled-friendly Accommodation

by Phillip Courtier
(Benfleet, Essex, UK)

I am staying in El Medano in November and need to book accommodation with disabled facilities. Any ideas?