Information Needed on a Scam Shop in Los Cristianos

by Don
(England)

Does anyone know the address of the Phone Care Factory on the seafront in Los Cristianos? It is an Indian shop which unfortunately sells fake tablets. They lure you to see The Boss in Playa Las Americas, sells you a reputed Google streaming service which costs £2,000+. They tell you the deposit is only accessible by Google, and will not be taken from your account for 12 months. The money was taken out within 2 days! Of course, the final transaction was a rushed affair on our last day in Tenerife, carefully orchestrated to drag out things until we had to leave for the airport. We had been given a glass of water? I think it was doped as we would never have been so gullible. The Bank is trying to not refund, saying we had given our pin number.
How can you buy anything without using the card reader? The details were obviously cloned in their card reader!

Any help would be very gratefully received. We are both in our late 70s, and cannot afford to lose this money. We have had a lot of hassle changing Bank Cards, changing passwords, etc, a real strain at our time of life.

Hope some kind soul can provide info, The guys supposed names at the shop, are Jonny, Trevor, Rikki, Bossman from Las Americas Barry.

Here's hoping, Kind regards, Don.

Comments for Information Needed on a Scam Shop in Los Cristianos

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Nov 15, 2021
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Scam at Ali’s Cristianos shop
by: Anonymous

Hope you have posted about this scam on Tenerife Unlocked on Facebook.

Dec 06, 2021
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Swindling in Playa de Las Americas
by: Anonymous

On November 20th 2021, was victim of a swindling with my credit card by two shops which are actually the same owner. They are PLAY GARAGE and I-PLAY Las Americas and had the exact same type of scamming procedure as described on this web site by Don(England) on nov 15th. I obviously couldn’t report this to the Tenerife police since my plane was leaving 2hr after this crime.
Furthermore no point to report via the Spanish phone line since need to go on site to sign the report which is not easy when living a foreign country.
However I would need to know where I can get some help to obtain more info on these two companies such as their exact address or tel no.via for ex. the registry of commerce if it exist in Tenerife (any website?).
These input are important in order for me to report this swindling case to the Spanish embassy in my country and try to get these crooks out of order but doubt I will recuperate my money.

Dec 26, 2021
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Tablet Scam
by: Anonymous

Yes I can confirm this. We are going back to Tenerife next week.
If they don’t give us our money back will get the police!

Jan 19, 2022
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Scam
by: Anonymous

Exact same stories as yours. We lost just under 3,000. We purchased a tablet from their shop in Las Americas. I still have the till receipt but not the invoice as they kept it on our final day. The till receipt is Redsy's, River Island Los Cristianos. They took us to a different shop in Torviscas on the day we were leaving. Gave us the story about setting up an account with SKY in order for tablet to work properly. We too gave in our debit card.

Jan 19, 2022
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Scam
by: Anonymous

The name of the shop in Los Cristianos is REDSY'S RIVER ISLAND LOS CRISTIANOS. WE TOO HAVE BEEN SCAMMED. JUST UNDER 3,000.

Jan 19, 2022
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Scam
by: Anonymous

Same has happened to us. The Indian shop in Las Americas is called REDSY'S AS I STILL HAVE THE TILL RECIPT. YOUR STORY MIRRORS OURS TO A TEE.

Jan 20, 2022
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Stick To Your Guns With Your Bank
by: Anonymous

Eventually, we got our cash back from the Bank. At first, some young madam there informed us as we had given our PIN number it was our fault and therefore then Bank would not take action.

I informed her that we had already registered with the Police Fraud squad who confirmed we had been scammed. I also sent her several pages of this publication, which showed that scams were very common here, usually at Pakistani shops!

I request the Bank made a chargeback claim and told them to stress that they receive a copy of the SKY Company registration they claimed showing them to be a Sky Agent. Of course, they could not supply this, so they did not challenge the Bank chargeback, so we were reimbursed! So stick to your guns. Good Luck, Don.

Mar 24, 2022
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Achtung Falle
by: Anonymous

Hallo mich hat man ebenfalls um 2000 € betrogen. Ich nehme an man hat mir etwas ins Glas gegeben und ich wusste dann nicht mehr was Sache ist mit dem angeblichen Sky Google Abo. Jetzt nützt es nicht zu jammern sondern sollten wir alle zusammen halten und diesen Typen das Handwerk legen. Wer etwas heraus findet Telefon Nummer e-mail Adresse usw. sollte es alle betroffenen wissen lassen. So kann es nicht weiter gehen die brauchen einen denkzettel. Solte ich mein Geld nicht wieder sehen dann werden die es bitter bereuen.

Apr 01, 2022
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We just got scammed
by: Anonymous

March 31st 2022 we got scammed by this crooked Asian gang, to the tune of 2500 pounds. I contacted our local police who told us to get hold of the police in Tenerife. We did that who said we could only complain if we were in Tenerife. We went to the bank who told us they thought they could not help us. We are at a loss. The bank said they could help if it was found if funds were removed from other clients of Barclays. Any other Barclays clients been scammed?

Apr 07, 2022
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Tablet Scam
by: Anonymous

Ours was in Playa de Las Americas phone care. Asian blokes act like you're their best mates took us in cars to and from hotel 6 times. Nearly fell for Sky thing but told them bank card was at home. They have been phoning me sending dodgy emails about my card being cancelled needing new card details all a scam. Now TV have confirmed this. God knows what other information they've got on me.

May 29, 2022
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Total Scammers
by: David Marshall

Yes, they operate with impunity to steal your money. Luckily enough, for a reason unknown, my credit card failed. Awful, awful people to deal with. Names are David, the boss, Jonny his henchman, a sales person who talks to you in the first place and another who seems to be the chai walla.

Jun 14, 2022
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Anominous
by: Anonymous

Same story, bought a tablet, they picked us up on our final day of our holiday and scammed me for €880. Luckily I turned down the €1900 Sky package but still got done. I'm surprised the Tenerife police haven't done anything to get rid of these con artists.

Jul 07, 2022
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Scam
by: Enid Hall

Hi I have just got back from Tenerife and have been scammed by the same shop. I'm on the phone to the Halifax they have blocked the payment but I have the shop's phone number if you would like it in Tenerife.

Jul 07, 2022
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Tablet
by: Anonymous

Hi I've been scammed by the same shop in Tenerife. I have reported it to the fraud squad. I also have his phone number.

Jul 08, 2022
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Tablet
by: Enid Hall

Hi I've reported this to action police and they have told me you have to contact them on this number 0300 123 2040 and give this number and they will take your case up NFRC220705281598. The more that do this we stand a better chance of getting our money back and shutting him down.

Jul 08, 2022
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Scam
by: Enid Hall

Hi I've just got a number they said you should ring them on this number: 0300 123 2024 and quote this crime number: NFRC 2207 0528 1598.

Jul 08, 2022
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Scam
by: Enid

Auction police have given me a crime number narcotics 220705281598 and ring them on this number 03001232040.

Jul 17, 2022
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Scam at David's Shop Los Cristianos
by: Anonymous

The scam starts with a tablet sale appears genuine. Take tablet away after payment and charge up. Come back last day of holiday for tablet setup completion with hard drive and sky satellite box connected. Unfortunately I fell for the line when asked to prove I could pay the 5 year contract amount over 1000 euro which would be returned in 24 hours. Of course no money came back. But if I actually purchased the sky box for 350 euro cash, no card and no contract required. I did it because all seemed OK. Then proof of my identity was required and they took photo of my passport. Could be start of identity theft, but no proof yet.
Warning to all: don't do it. PS the tablet works and the sky box works with 1 year limit.

Sep 03, 2022
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Tablet
by: Anonymous

I went back to the phone card shop in Cristianos and got 795 euros back so lost 500 euros. Better than losing the lot.

Sep 10, 2022
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Scam
by: Donna

This all sounds so familiar, exactly the same thing happened to me, these con men have taken £1,800 out of my bank. It is definitely a scam. I'm with Barclays, not sure if i will get my money back. Enid did you say you had the telephone number for the shop ? I would be grateful if you could give it to me please. The shop name also says River Island, hope that helps.


Sep 10, 2022
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Scam Shop
by: Anonymous

Yes I do I phone. No I’m sat airside shop in the cafe where are you? I got some of my money back as I told home I would call the cops. My number is 07810 733265 Enid xx

Sep 10, 2022
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Scam Shop
by: Anonymous

Phone number is +44631344126 Enid x

Sep 10, 2022
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5
by: Enid

Hi Donna, are you on Facebook? xx

Sep 10, 2022
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5
by: Enid

Hi Donna, please ring me on 07810733265 Enid x

Sep 10, 2022
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Tablet Scam
by: Enid

His phone number +44 631344126 Enid x

Sep 10, 2022
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Reply for Enid
by: Donna

Hello Enid, thank you for your reply. I tried to call you but couldn't get through. Thanks Donna.

Sep 10, 2022
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Reply for Enid
by: Donna

Hi Enid, I rang Tenerife on the number you gave me twice, but no answer. I received a call from them, I asked about my money, said that I believe they have scammed me which they replied they are a registered company!! He then continued to say I would receive a call at 6.30pm from the man I need to talk to, so far no call. I rang and informed my bank.

Thanks Donna

Sep 10, 2022
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Tablet Shop
by: Anonymous

Hi the phone number is 0034631344126 Enid x

Sep 10, 2022
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5star
by: Enid

Hi I’m in Tenerife I was sat outside in cafe and asked them they defo been to police station they said they didn’t understand me. I’m home on Wednesday are you on FB my name is Enid Niddy Hall my number is 07810733265 Enid x

Sep 10, 2022
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Tablet scam
by: Enid

I’m in Tenerife not home till Wednesday Enid Hall.








Sep 12, 2022
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Scam
by: Anonymous

I have the address as well Enid Hall.

Sep 14, 2022
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Scam
by: Anonymous

Hi Donna, I’m back from Tenerife now. My phone's not taking incoming calls it’s an O2 fault so if you want to ring me ring this no and I will answer any questions: 07895 893695. Enid.

Sep 20, 2022
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Mum Has Been Scammed
by: Gemma

Hi everyone, hoping someone can help. I believe my mum has been involved in the same scam and I'm trying to gather evidence to support my case to the bank. First thing I need to do is confirm the shop my mum actually went to. I believe it's the one next to the cafe. Could anyone confirm which that one is and pictures of said shop would be brillant. Thanks in advance. Mum is currently £1200 down.

Sep 25, 2022
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Scam
by: Anonymous

I was sold a tablet. Put applications on it for me. Got home tablet is fine but an application I paid for is not working. I'm now worried they have cloned my card. Said 30 days for money but came out straight away. What's my next step?

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