Information Needed on a Scam Shop in Los Cristianos

by Don
(England)

Does anyone know the address of the Phone Care Factory on the seafront in Los Cristianos? It is an Indian shop which unfortunately sells fake tablets. They lure you to see The Boss in Playa Las Americas, sells you a reputed Google streaming service which costs £2,000+. They tell you the deposit is only accessible by Google, and will not be taken from your account for 12 months. The money was taken out within 2 days! Of course, the final transaction was a rushed affair on our last day in Tenerife, carefully orchestrated to drag out things until we had to leave for the airport. We had been given a glass of water? I think it was doped as we would never have been so gullible. The Bank is trying to not refund, saying we had given our pin number.
How can you buy anything without using the card reader? The details were obviously cloned in their card reader!

Any help would be very gratefully received. We are both in our late 70s, and cannot afford to lose this money. We have had a lot of hassle changing Bank Cards, changing passwords, etc, a real strain at our time of life.

Hope some kind soul can provide info, The guys supposed names at the shop, are Jonny, Trevor, Rikki, Bossman from Las Americas Barry.

Here's hoping, Kind regards, Don.

Comments for Information Needed on a Scam Shop in Los Cristianos

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Nov 15, 2021
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Scam at Ali’s Cristianos shop
by: Anonymous

Hope you have posted about this scam on Tenerife Unlocked on Facebook.

Dec 06, 2021
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Swindling in Playa de Las Americas
by: Anonymous

On November 20th 2021, was victim of a swindling with my credit card by two shops which are actually the same owner. They are PLAY GARAGE and I-PLAY Las Americas and had the exact same type of scamming procedure as described on this web site by Don(England) on nov 15th. I obviously couldn’t report this to the Tenerife police since my plane was leaving 2hr after this crime.
Furthermore no point to report via the Spanish phone line since need to go on site to sign the report which is not easy when living a foreign country.
However I would need to know where I can get some help to obtain more info on these two companies such as their exact address or tel no.via for ex. the registry of commerce if it exist in Tenerife (any website?).
These input are important in order for me to report this swindling case to the Spanish embassy in my country and try to get these crooks out of order but doubt I will recuperate my money.

Dec 26, 2021
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Tablet Scam
by: Anonymous

Yes I can confirm this. We are going back to Tenerife next week.
If they don’t give us our money back will get the police!

Jan 19, 2022
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Scam
by: Anonymous

Exact same stories as yours. We lost just under 3,000. We purchased a tablet from their shop in Las Americas. I still have the till receipt but not the invoice as they kept it on our final day. The till receipt is Redsy's, River Island Los Cristianos. They took us to a different shop in Torviscas on the day we were leaving. Gave us the story about setting up an account with SKY in order for tablet to work properly. We too gave in our debit card.

Jan 19, 2022
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Scam
by: Anonymous

The name of the shop in Los Cristianos is REDSY'S RIVER ISLAND LOS CRISTIANOS. WE TOO HAVE BEEN SCAMMED. JUST UNDER 3,000.

Jan 19, 2022
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Scam
by: Anonymous

Same has happened to us. The Indian shop in Las Americas is called REDSY'S AS I STILL HAVE THE TILL RECIPT. YOUR STORY MIRRORS OURS TO A TEE.

Jan 20, 2022
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Stick To Your Guns With Your Bank
by: Anonymous

Eventually, we got our cash back from the Bank. At first, some young madam there informed us as we had given our PIN number it was our fault and therefore then Bank would not take action.

I informed her that we had already registered with the Police Fraud squad who confirmed we had been scammed. I also sent her several pages of this publication, which showed that scams were very common here, usually at Pakistani shops!

I request the Bank made a chargeback claim and told them to stress that they receive a copy of the SKY Company registration they claimed showing them to be a Sky Agent. Of course, they could not supply this, so they did not challenge the Bank chargeback, so we were reimbursed! So stick to your guns. Good Luck, Don.

Mar 24, 2022
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Achtung Falle
by: Anonymous

Hallo mich hat man ebenfalls um 2000 € betrogen. Ich nehme an man hat mir etwas ins Glas gegeben und ich wusste dann nicht mehr was Sache ist mit dem angeblichen Sky Google Abo. Jetzt nützt es nicht zu jammern sondern sollten wir alle zusammen halten und diesen Typen das Handwerk legen. Wer etwas heraus findet Telefon Nummer e-mail Adresse usw. sollte es alle betroffenen wissen lassen. So kann es nicht weiter gehen die brauchen einen denkzettel. Solte ich mein Geld nicht wieder sehen dann werden die es bitter bereuen.

Apr 01, 2022
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We just got scammed
by: Anonymous

March 31st 2022 we got scammed by this crooked Asian gang, to the tune of 2500 pounds. I contacted our local police who told us to get hold of the police in Tenerife. We did that who said we could only complain if we were in Tenerife. We went to the bank who told us they thought they could not help us. We are at a loss. The bank said they could help if it was found if funds were removed from other clients of Barclays. Any other Barclays clients been scammed?

Apr 07, 2022
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Tablet Scam
by: Anonymous

Ours was in Playa de Las Americas phone care. Asian blokes act like you're their best mates took us in cars to and from hotel 6 times. Nearly fell for Sky thing but told them bank card was at home. They have been phoning me sending dodgy emails about my card being cancelled needing new card details all a scam. Now TV have confirmed this. God knows what other information they've got on me.

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