Comments for Ripped off by an electrical shop

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May 29, 2013
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Response from your webmaster
by: John

Hi Mr Mackenzie,

Once again, we have a story of someone being ripped off by one of the electrical shops in the Adeje/Las Americas area. I'm sorry to hear of your unfortunate experience.

So, you made two visits to this shop. From what I gather, you paid for the goods on your first visit, then had to return later to pick them up, together with all the appropriate paperwork. As it turned out, you picked up the goods, but, because the manager "wasn't available", you weren't given the paperwork.

The instruction manuals shouldn't be a problem - they'll be available online. The guarantees may be more of a problem, but, quite often, they're not valid in your home country.

It's the absence of the receipt that could be crucial, for any kind of action to be taken. Now, you say you weren't aware of this overcharging until you checked your bank account. From this, it seems you must have paid by either credit or debit card, rather than cash.

At the time of the transaction, did you check the amount before entering your PIN? I strongly advise on doing this on my "warnings and advice" page. Also, you should have been given a printout of the transaction, showing the amount. Do you still have it?

You could try visiting your bank, explaining the situation, showing them all the evidence you have. I believe that credit card companies, given sufficient evidence that fraud of this nature has taken place, will reimburse you the money.

As you've designated yourself "Mr Mackenzie", it could be that you're of more mature years (though I could be totally wrong). We "oldies" tend to be much more trusting than younger people and I'm afraid that, in this case, that trust has been abused. I do hope your bank or credit card company can help you with this. At least, you have named the shop, so, hopefully, people will not go there.

Once again, let me stress to everyone reading this: Despite what appears an extremely attractive bargain, do not buy electrical goods in Tenerife.

Postscript: There has been an anonymous response to your submission. If the person who made it is reading this, I'm sorry but I have decided not to publish it. I felt it was a little harsh and somewhat insulting and wouldn't be contributing anything positive.

May 29, 2013
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Credit Cards
by: Bob Firth

Can I suggest an alternative to using credit and debit cards for casual transactions when abroad? CASH! You will probably have a budget spend for the holiday - simply add 50% for contingency and then buy your currency at a money broker (e.g. ICE-PLC in UK) which will give the best rates available, much better than high street banks. I believe they will also buy back unused cash from you at the same rate at the end of the holiday (obviously check this first if you feel it is important).

Then, on arrival, make sure your money is secured in a safe and take with you only what you think you will need each day, say somewhere between 100 and 200 euros each person. If then you lose your wallet or purse, it's not the end of the world. Also, you will be less inclined (or able) to make large impulse purchases.

This simple method gives me great peace of mind, though some would view it as "old fashioned" in this day and age. So, I admit I'm an "oldie", and I trust no-one (unless I've known them a while!).

May 29, 2013
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Response from your webmaster
by: John

Well said, Bob!

Jan 05, 2014
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Tenerife rip off
by: Anonymous

The authorities in Tenerife must be aware of these frauds on visitors and should do something to stop it. The fact that they do not should warn potential holidaymakers that the authorities in Tenerife do not care about you. Go somewhere else for your holiday. Tenerife is only interested in stealing from you.

Nov 08, 2014
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Rip Off Adeje Tenerife
by: Anonymous

There are two shops in Tenerife to avoid at all costs: Goodwill Adeje & Goodwill Arona. They are run by very low life Asians! They will sell you aload of useless junk mainly camera related equipment. I fell for this scam to my cost. They are very good conmen. Somehow I just don't know how they managed to get my card pin numbers and emptied my current account and also scammed me on my credit card for a substantial amount of money. The Tenerife police are investigating these shops. Fortunately I had enough evidence for my bank to accept this was a serious fraud and I recieved all my cash back. You may not be so fortunate so be warned - please avoid all camera shops as this type of fraud seems to be commonplace in Tenerife and a big problem for the Tenerife police so if conned contact the police.

Dec 13, 2015
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Cheap Electrical Goods
by: Anonymous

Do not buy anything from any of these Asian shops. They are truly thieves and I cannot believe they are allowed to trade. It is legal robbery!!

Feb 11, 2018
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BEWARE
by: Anonymous

We have just been scammed by an electrical shop in Adeje, Tenerife. The shop is called The Android store. They showed us a tablet which we bought. They told us that as it would be in Spanish they would send it away to be translated into English. We fell for this but as I paid by credit card I hope the bank will help me get my money back. If I had only read what was online about these scams we would have steered well clear. So don't buy any electrical equipment in Tenerife because you will be out of pocket.

Nov 07, 2019
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Tab store, Adeje and D Looks Lifewear
by: William

Like so many others, My wife and I were too trusting and were totally duped by the thieves working in these shops who were working in cahoots with each other. What started off as a bargain buy Samsung tablet ended up in us being conned out of thousands of euros, no receipts or guarantees. My credit card was compromised so that when I entered my pin to authorise the amount I agreed with, a far, far greater amount was taken. Enter any electronics shop in Tenerife at your peril. These scumbags are professional conmen!

Nov 28, 2019
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SCAM ADEJE
by: Anonymous

We were also conned into buying a tablet at Fashion Square Store Puerto Colon Adeje. We were then told it had to be configured at D.Looks Lifewear (next to Pheasant Plucker) by the so called technician. After reading reports on line we had our credit card blocked. Don’t buy any electronics from these conmen.

Nov 27, 2021
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Ripped Off
by: Margaret Gaynor

I’m sorry I never read these posts before I went to Tenerife.
I was in a shop and was offered a great deal on a Samsung tablet. It was €35 so I said I’ll have 2. I’m sure the shopkeeper's eyes lit up. I ended up with 2 tablets by Google and €195 less on my bank card.
Please please if you are going to Tenerife don’t get fooled by these rip off merchants. We bought in good faith and they have the cheek to rip off tourists. Shame on you.

Dec 06, 2021
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Electrical Rip Off
by: Anonymous

BEWARE 2 souvenir shop selling electrical after little bridge from beach over Barranco de Troya river. On Av Rafael Puig Lluvina, Playa de Las Americas. Beware beware beware.

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