Polyglot Services Tenerife S.L

Hi
Just wondered if anyone had any experience in dealing with Polyglot Services Tenerife S.L. While in Adeje we got asked some marketing questions about holidays and were given a promotional sealed envelope. On opening my partner had won a bottle of wine and I had won a holiday but we had to attend a presentation in a office nearby that would take about an hour.

So about 3 1/2 hours later we ended up with 1 week at the Beverly Hills in Los Cristianos, 4 weeks accommodation in world wide destinations and a 12 day cruise & stay from Florida for 4 people.

Plus access to their private travel website www.polyglottravel.com for 2 years where you find the hotel you want and as I understood you get the Net prices. But in practice the deals you see are from standard websites such as Hotels.com & Ebookers.com etc. To be fair I did email them and question this. Their reply was that you find the hotel you want and inform their Concierge Service who will then quote you the net price.

I have made a substantial payment for the above but on looking at my credit card receipt the payment has gone to another company called "Congar Gestion Ltd" who according to company information deal in sale of automobiles (CNAE code 4511).

So if they deliver as promised all should be ok, so my question is does anyone else have any experience with Polyglot Services Tenerife S.L as I have an uneasy feeling and can't find any further information.

Many thanks.

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Dec 07, 2017
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I'm In the Same Boat As You
by: Anonymous

I'm also trying to get some more info on this Congar, but so far I have only the reassurance of the salesperson whom I dealt with. He says they use this Congar company to process the payment, which is a common practice in Tenerife? But the Internet does not know this role for this Company and it makes me worried.
However I have a discussion ongoing with the salesperson and I'm waiting for more info on this.

Hoping for the best.


Dec 08, 2017
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Update
by: Anonymous

After reading into the details to see all the free holidays required you to attend Time Share presentations & if you didn’t attend you were liable for the whole cost of the Holiday. Then the most disappointing was their members only website where I expected to see special discounted prices only to find out they were the same as any other website. I now see why the sales guy made some excuse when I asked him to show me the deal price.

Needless to say I have now cancelled my contract under the 14 day Cancellation period that were my rights, even though they never informed me.

They did accept my cancellation but I’m still waiting for my payment to be returned.

Jan 03, 2018
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Bad, bad.......
by: Geert Green

The Manager have a bad and rough attitude when he doesn't make agreement!

Jan 09, 2018
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Pas på
by: Anonymous

Køb ikke noget af dette firma. Det er det rene svindel. Firmaet i Skotland er opløst i 2013.

Translation:

Do not buy anything from this company. That's the clean(?) scam. The company in Scotland was dissolved in 2013.

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